La Palma Princess

I am currently still here, my last day of a week long stay with my partner and 12 year old daughter. The rooms are spotlessly clean, as is the rest of the hotel. Beds, I found, are very comfortable. The grounds are vast beautiful and VERY steep to get around, so if you have mobility issues, this is not the place for you. There are currently only 150 people staying at the hotel, so it's very quiet, peaceful and relaxing, which is exactly what myself and partner wanted, my 12 year old daughter maybe not so much! Food has been fine, typical all-inclusive food, there is something for everyone. Pool bar snacks are great, hot dogsburgers pizza chips wedges and salads. Ice creams and slushies. This complex is massive so bring your hiking boots if you want to explore!

This was our third time staying at the Princess and once again we've had a wonderful time. The hotel is in a beautiful setting, perfect for a relaxing break. The rooms are spacious, clean and very comfortable. There was plenty of choice in the restaurant, even for my wife, who is vegetarian. The all inclusive range of drinks was fine. The staff are very friendly and were always happy to help with anything. We want to say a big thankyou to the animation team - Irene, Francesca, Thomas, Maria and Hannah for entertaining us. They did a fantastic job hosting the daytime activities, most of which we joined in. There was a variety of evening entertainment and also activities to participate in, if you wanted to. The spa facilities are great with a good choice of trea**ents. We have been on Tui trips before from the hotel, so this time opted to get the bus which stops right outside the hotel. We have also used local taxi's to explore this beautiful island. We look forward to returning!

As you arrive at the airport and board the coach to take you to the hotel, on the way you will see a beautiful scenery. You will be surrounded by nature, everywhere you look. I obviously did not look on Google Maps to find anything about La Palma, but I am glad took the trip. The hotel is surrounded by banana plantations, like literally, they are everywhere, for miles. One important thing to mention about the trip, if you have any motion sickness or car sickness, BE WARNED: there are a loooooot of curbs, and I mean like every second of the trip all the way to the hotel, be warned it will make you sick. So bring some medicine for that. The whole island is very quiet, and it is due to the international observatories at the top of the highest point on the island. If you are looking for visiting, all you can visit around the hotel are three beaches, two are fairly close, I would say about 20 minutes' walk, another one is about 40 minutes' walk in the opposite direction of the first 2. They are pretty deserted, so it will be you and the nature. Other than that, it is only the resort itself. The hotel offers entertainment every night, I’ve participated for two nights, and they were not disappointing at all. The rooms are big, bathroom facilities are also nice. They’ve got a mini fridge, they’ve got TV. Just make sure you read all the leaflets in the room as the hotel has a sustainability policy put in place (if you want the bed to be changed, the towels, etc.). Food and drinks. The drinks selection for the all inclusive I would say it’s limited in terms of alcoholic drinks, but that is probably because they don’t have a massive selection themselves on the menu. The drinks are pretty average, but they are loaded with alcohol (this is coming from an occasional consumer). Otherwise, they have two mocktails, and a small selection of soft drinks, available at all times, about everywhere you go. The food is the most important part for me and I could say I am slightly disappointed about the limited selection of the Canary cuisine. I would have loved to see more of the local food rather than what it was. The menu was pretty standard. Paella was on display every day, three variations (one each day). Plain rice (or sometimes with peas and corn) was also standard. There was always grilled chicken, pork and fish (I’ve seen about 4 types of fish at least, each day different and it was pretty nice). They had three days out of the week when we’ve been ‘enchanted’ with special dinners. We had Arabian night, Asian night and Spanish night. The Arabian night was disappointing in terms of the coordination of the food. I guess it was because it was bland mostly. The Asian night was awful. Nothing like any sort of Asian food. Dear management, if you don’t have the right condiments, please do not try again. The Spanish night, on the other hand, it was most pleasing, hence I wish more local and country wide cuisine would have been an option. Otherwise, there was a v

Arranged the holiday with TUI and stayed for 7 days. The place was absolutely amazing. La Palma as an island, the environment, the forests, mountains, volcanoes, rocky coasts are awe-inspiring and well worth exploring. The hotel itself was wonderful. Because of the setting with uninterrupted views of the Atlantic from Poolside, palm trees dotted around and the sun beaming down from mid-day onwards, the whole place looked incredibly tropical. There were 7 pools, which let you pick if you wanted to stay nearer the rowdy end, a quieter setting or a mix of both. The ocean bar was great, with friendly staff who always helped and were generous with drinks. There is a shop poolside with random bits to buy as well as snacks, pool inflatables and sun cream etc. Wish it was open a bit more consistently but otherwise was good. Snack bar poolside was very good. Burgers, hot dogs, wedges, salads, drinks pretty much all day. The food in the main restaurant was lovely as well. Each night being themed but there also being traditional Spanish food and staples like Pizza, fries, nuggets for the picky eaters. The room was big, spacious and absolutely did the job. I'd be aware that for those who may have issues with mobility that there may be stairs you need to climb up/down or slopes which may be steep-ish but the staff are more than accommodating and will help with golf buggies. We had one issue with the shower drain being blocked, which when reported, was fixed in about 10 minutes. Staff at reception as well as the engineer was brilliant. The hotel also had a fitness centre and tennis courts. Didn't try the tennis myself but went to the gym a few times and it was brilliant. Top end Technogym machines and equipment making sure you had a good workout. We also went on a tour of the island with Tui which was something really special. We went to the highest peak on the island, saw the wrath of the now inactive volcano that erupted in late 2021 and learnt a lot about the island itself, it's geography, animals, history etc. Well worth the trip. All in all our stay was brilliant. Nothing I'd complain about. If you want a relaxing, feet up holiday, it absolutely does the job. If you're looking to hike, mountain bike and do other mad stuff, the tourist board on the island are more than accommodating. Just ask and you will get all the information you need. I would absolutely recommend La Palma Princess for anyone looking for a getaway.

A very relaxing experience. The rooms are adequate. The food and drink are of a decent standard. All in all its difficult to find any negatives about the place. I would not hesitate in coming back here with the rest of my family. If you are looking for a good holiday look no further than this place. Me and my wife will 100% be going back there.

Another lovely stay at La Palma Princess for my wife and I. I am not going to say much about the hotel itself, like describing the large comfortable rooms, the large beds or great shower and a bath in the bathrooms, or about the generally excellent food, or about the hotel’s lovely layout and setting. Instead I thought I would say a few words about the hotel staff as I believe a hotel is only as good as the people who are at the sharp end, dealing with its guests. We found the Reception staff to be friendly and helpful on the four occasions we dealt with them The Restaurant staff were welcoming and efficient and the chefs did a fine job. Bar staff, although at times under pressure (particularly from 20:00 to 22:00) were polite and efficient. The cleaners did a largely unseen job cleaning the room daily and would always say or reply with a ‘Hola’ or ‘Buenos Dias’ when encountered. The gardeners I passed would also reply the same The most interaction we had was with the animation team of Irene, Maria, Francesca, Hannah and Thomas. They were fantastic, running the free daytime activities in such an enthusiastic and entertaining way. To feel to be welcome, is a large and important part of our holiday experience and the staff at La Palma Princess certainly did that. They are a credit to the hotel.

Good relaxing family holiday, good choice of food & drinks, nice modern gym, took around 50 minutes on bus from airport, room was nice a clean, don’t understand some of the negative reviews on here, only negative was my son had to have 5 stitches from a glass top coffee table which was damaged on the corner.

Absolutely fantastic holiday at the beautiful La Palma Princess Hotel. Stayed 11th April until 18th April 2024. My fourth visit here, and won't be my last. Contacted the hotel by email 2 days before travel to see if there was any possibility of requesting the same room that I was in last November. They replied that they would do their best to fulfill my request. When my husband and I checked in, we were allocated a room just 4 rooms away from the original request. One very happy lady here. Upon entering our room, there was a lovely bottle of red wine and also chocolates as a lovely welcome gift. Seriously cannot fault this amazing hotel and all it's wonderful staff, not forgetting Jay, the TUI rep, who is just so lovely. Thank you again La Palma Princess Hotel for a brilliant week. Can't wait to see you again soon

Room dated, unhelpful rude staff x two so far and only been here less than 24 hours. Food in the buffet has been barely warm and the options are terrible, booked it for the Adult pool to be told I’m not allowed near it!! Steer clear of this place awful. You Reps not helpful at all when voiced my concerns.