125 Reviews
Alhambra Palace Hotel
Granada|0.79km from Passport Granada
My family stayed two nights in this hotel on a tour of Alhambra Palace. The outside common area of the hotel, including the dining room, was very well maintained and could deserve a 5-star rating. The rooms inside were a different story. We occupied two rooms. One was a “superior deluxe room,” and the other was a “classic city-view double room.” Both had the same price tag. The deluxe room was spacious and well-lit but had an odd arrangement with a useless bathtub in the center. Moreover, the room smelled of sewage when we entered the room—which I notified the management. They disagreed and claimed there was no sewage smell. I did not appreciate the response, as all four of our family members smelled of sewage. Nor did I escalate the issue, as our stay was short. The city-view room had a small window overlooking the city without much viewing space. The room was tiny, with two twin beds packed in the room, and was poorly lit. It felt like being in a prison cell. The shower doors in both rooms did not close fully, so the water splashed out. In short, both rooms were substandard and did not deserve the price tag at all. My recommendation to travelers is to stay elsewhere, and if you need to stay there, avoid the small “city-view” rooms and Deluxe Room #331 that smells of sewage. I got to love Spain and its people who are very friendly and helpful, but not this hotel.
