Ginza Hotel Reviews
Ginza Hotel
No. 228 Yushan Avenue, Shiqiao Street, Guangzhou, ChinaView Hotel Details
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1 night
Ginza Hotel Guest Reviews
4.1/5
Very Good
234 review
Verified reviewsLocation4.1
Amenities4.1
Service4.1
Cleanliness4.2
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All Reviews(234)
Positive reviews(209)
Reviews with photos/video(19)
Clean and tidy(34)
Great value for money(20)
Classy environment(19)
Average sound insulation(15)
Convenient parking(14)
Easy to get around(11)
Many dining options(4)
Friendly front desk staff(3)
Negative reviews(25)
Daniel256
Single Room B (Without window)
Stayed in Dec 2023
Business travellers
2 review
Great
Posted on Jan 2, 2024
My first time to stay here and I have loved it, the reception was warm and everyone is helpful. Nice play!
Response from Property: Thank you for your support of Our Hotel, your satisfaction is our biggest return, we will work even harder to do well, looking forward to your visit。good luck!
Jigs
Single Room B (Without window)
Stayed in Jul 2023
Solo travellers
7 review
Outstanding
Posted on Jul 31, 2023
very nice and clean room . reception was very good . staff is very nice . i have enjoyed my stay.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Single Room B (Without window)
Stayed in Apr 2024
Solo travellers
1 review
Posted on Apr 23, 2024
Very good
Shengtianbanmuzi
Single Room B (Without window)
Stayed in Jun 2022
Business travellers
10 review
Outstanding
Posted on Jun 26, 2022
very nice
Yunyunerer
Single Room B (Without window)
Stayed in Apr 2024
Other
2 review
Posted on May 6, 2024
Stayed for 5 consecutive days. There were crawling bugs on the 4th and 5th day. Both arms were covered with ulcers on the 4th day. I reported it to the service lady during the day and she gave me some medicine and electric mosquito coils. The bites continued on the 5th day. How many bed bugs are hidden in the bed board? It has been years since they were disinfected? The front desk lady said she was bitten too. It's funny... Is this a mosquito bite?
See the picture yourself, no explanation.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Our hotel adheres to the principle of changing linens and disposable items for each guest, and the hotel also disinfects regularly, so there will be no bed bugs. There has been a lot of rain recently, and there may be mosquitoes. There are also mosquito repellents in the room. After receiving your feedback at that time, we immediately notified the relevant depar**ents to carry out another disinfection operation. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Single Room B (Without window)
Stayed in Mar 2024
Other
11 review
Posted on Mar 15, 2024
Convenient parking and a very cost-effective hotel. However, there was a meeting upstairs in the morning and the soundproofing was poor and very noisy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Single Room B (Without window)
Stayed in Jan 2024
Other
7 review
Outstanding
Posted on Jan 29, 2024
Cost-effective, convenient and hygienic, very good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Single Room B
Stayed in May 2024
Family
1 review
Posted on May 8, 2024
Old-style hotel, room facilities are also old, shower water pressure is relatively small, unstable, air conditioning cooling effect is OK. There are many rooms, sleeping is relatively quiet, parking is very convenient, there are many convenient restaurants around, the price is relatively affordable!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. The hotel front desk is staffed 24 hours a day. If you encounter this situation, you can call the front desk immediately to help you change rooms. In addition, the hotel is being gradually upgraded and renovated recently, and will welcome you with a brand new look in the near future! Looking forward to visiting again!
Guest User
Single Room B (Without window)
Stayed in Dec 2023
Business travellers
3 review
Outstanding
Posted on Dec 18, 2023
There are ample parking spaces and a quiet environment.
Original TextTranslated by Google
Response from Property: Thank you for your five-star review! Ginza Hotel has always been paying close attention to the accommodation experience of every guest. We always insist on serving every customer with heart, making your stay full of warmth and comfort. We look forward to providing you with a wonderful accommodation experience again. Wish you well!
jelly
Single Room B (Without window)
Stayed in Mar 2024
Business travellers
5 review
Great
Posted on Mar 10, 2024
I went there in the middle of the night, and quite a few friends who got drunk after singing K booked a room to stay. The environment in the lobby and the corridors on the room level were good, and the room was also decent, and it was worth the price. But the quilt seems to have been used for many years, and it has pills. You can feel it through the quilt cover. It feels bad, but everything else is fine. I live on the 8th floor and can't hear the KTV downstairs, but the conference room was very loud in the morning...
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Single Room B
Stayed in Apr 2024
Business travellers
7 review
Amazing
Posted on Apr 11, 2024
The hotel has a great location and convenient transportation. The environment is good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Single Room B (Without window)
Stayed in Mar 2024
Solo travellers
1 review
Very Good
Posted on Mar 4, 2024
The hotel is surrounded by good facilities, including many big-brand massage shops and restaurants.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Single Room B (Without window)
Stayed in Apr 2024
Friends
1 review
Posted on Apr 16, 2024
The room is clean, the service is satisfactory, and the location is convenient.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
LC0298
Deluxe Single Room B
Stayed in Jan 2024
Family
2 review
Very Good
Posted on Jan 3, 2024
The customer service is very good, and we specially arranged a high-rise room to avoid the noise from karaoke on the lower floor. The room was also very clean and well equipped. There are convenience stores and restaurants nearby, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your favor and love for our service! The pace of progress will never stop. For your trust, we will be more persistent and look forward to your coming. See you there! Wish you well!
Anonymous User
Single Room B (Without window)
Stayed in Dec 2023
Friends
7 review
Posted on Jan 2, 2024
It's hygienic, very clean, and the price is not expensive, but the sound insulation effect is really not very good. The KTV is very noisy and it only quiets down in the middle of the night!
Facilities: good
Service: good
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Ginza Hotel and thank you for your warm compliments. We will always keep our doors open and look forward to your return and stay to feel the warmth of home. Remember to visit us often!
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