Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 26, 2026
Guest UserThe hotel is located right on Chenghuangmiao Pedestrian Street, just a few minutes' walk from the metro station, making it super convenient. It's great for an evening stroll. We booked a family room, which was spacious with a thoughtful layout, and very clean and tidy. The bedding was soft and comfortable. The facilities were new and complete, with a smart TV, high-speed Wi-Fi, and a mini-fridge – everything you need. Breakfast offered both Chinese and Western options, incorporating local specialties, and tasted delicious. A big shout-out to all the staff, from the front desk to customer service and the restaurant staff – everyone was warm, attentive, and very responsive. We had a fantastic experience.
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Price per night from:JPY 11,292
Posted on Jun 2, 2026
ChanlytsuiI looked at several hotels before booking and finally chose Zhen Ting. The room was spacious, comfortable, and clean. The front desk service was attentive. My favorite part was the room with a bathtub; after a day of sightseeing, it's so relaxing to soak in a warm bath. Plus, the room was soundproof, and the bedding was comfortable. The hotel's location is also excellent (near Chenghuang Temple on Line 2). Tianyi Square is right next door, and it's convenient to get to Gulou and the Bund Bridge. Everything for food, drinks, and entertainment is on one street. Line 2 also goes directly to the high-speed rail station and the airport. It's really great value for money, highly recommend!
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Price per night from:JPY 6,809
Posted on May 6, 2026
Guest UserI booked two rooms this time. The suite was quite good, very spacious, and although the facilities were a bit old, they were well-maintained. The king room, however, was very ordinary. The lighting was poor, the room was stuffy, and the air conditioning couldn't be adjusted manually. The bathroom was incredibly cramped.
The room service was good. Housekeeping did a thorough and meticulous job. When we called for amenities, they were delivered very quickly, and their response was prompt.
Dining, though, was a mixed bag. The buffet restaurant had excellent service, especially from Jiang Qinqin. My family raved about her warm and attentive service every day, insisting I mention her by name. She genuinely went out of her way for the guests.
On the other hand, choosing the hotel's in-house Japanese restaurant for our first dinner was arguably the biggest blunder of the entire trip. There were only two or three tables occupied that day, yet the food service was incredibly slow. After we urged them twice, the server completely lost it, burst into tears, and asked why we were rushing her. She then declared she was quitting the next day, got into an argument with us, and even boasted that she was the highest-ranking person there and we could complain all we wanted!
I truly don't understand how a single hotel can have both an excellent restaurant supervisor and a restaurant manager who goes crazy and yells at guests. The hiring standards of this hotel are truly astonishing.
After this experience, I can only say I will try to avoid Pan Pacific hotels in the future. The baseline is just too low; I can't put up with that kind of treatment.
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Price per night from:JPY 8,611
Posted on May 27, 2026
Guest User
The room facilities are quite complete, clean, and comfortable. All the front desk staff are very service-oriented and responsive to every request.
The floor-to-ceiling windows offer a full view of the night scenery, and when the curtains are drawn, they provide a light-pollution-free environment for a good night's sleep.
The only minor drawback was that during my two-day stay, it was exceptionally hot, and two out of the three elevators didn't have air conditioning, which made them a bit stuffy.
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Price per night from:JPY 6,785
Posted on Jul 17, 2026|Elegant Room - With View (Double Bed) (Fridge)
Guest UserStayed at this hotel some time ago and the experience was great! The reception was warm and thoughtful, and the check-in was fast and smooth. The room was clean and tidy, the bedding was soft and comfortable, and I could sleep until dawn. The bathroom is fully equipped and the hot water supply is stable. The breakfast is rich in variety and tastes good. The location is very good, the surrounding transportation is convenient, shopping and dining are convenient. Highly recommended to everyone!
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Price per night from:JPY 3,084
Posted on Jul 9, 2026
FeihuapiaoxuStaying at the Marriott in Ningbo was a great choice for my trip. The high-ceilinged lobby immediately sets a wonderful atmosphere, but what really stood out was the incredibly warm service from Ayla at the front desk. Her check-in process wasn't rushed or robotic; she spoke softly and attentively, even kindly recommending a great spot to catch the beautiful Three Rivers night view in the evening. The whole check-in was seamless, and every detail showed genuine care. It added a comforting warmth to my journey. Overall, a fantastic stay!
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Price per night from:JPY 16,393
Posted on Mar 17, 2026|Superior Room (2 Beds)
Anonymous UserOur stay here far exceeded expectations! The room was spotless and bright, and the bedding was so soft and comfortable. A bath in the tub was just what I needed to unwind. The front desk staff were incredibly warm and helpful, even proactively upgrading our room. Breakfast offered a fantastic variety, and the made-to-order noodle station was a real highlight for me. The location is super convenient, just a 5-minute walk to the subway. It's excellent value for money, and they even gave us a small gift when we checked out. I'll definitely choose this place again on my next visit to the city!
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Price per night from:JPY 8,493
Posted on Jul 21, 2026|2-bed Room With Courtyard View
Guest UserAn excellent holiday experience! I was a bit worried beforehand that the hotel might be old and the service poor, but that wasn't the case at all. The duty manager added me on WeChat in advance and arranged for a renovated courtyard room, even including free breakfast for the child. The room was very satisfying, and the breakfast was incredibly rich and varied. During my stay, I received a package, and the concierge delivered it exceptionally quickly. The hotel itself is picturesque, and its location is also great.
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Price per night from:JPY 25,834
Posted on Apr 6, 2026
Guest User
The family room is a two-bedroom apartment with a living room, and both bedrooms have TVs, which is very convenient. However, our room faced the road, not the Sanjiang River. I'm not sure if there are also parent-child rooms on the opposite side.
The soundproofing is excellent, and we slept well. The room decor has an old-money style. The front desk service was very responsive and friendly.
The parking lot is a bit old. The location is convenient; you can walk to Tianyi Square. The popular shops like Jimau Duitang and A Mao Restaurant are also within walking distance, and the food is quite good. It's easy to rent an electric scooter downstairs, and you can ride to the Old Bund, which is also not far if you prefer to walk.
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Price per night from:JPY 8,279
Posted on Aug 13, 2025|Guestroom - Double Occupancy (Doublebed)
Guest User
After checking in at the lobby, you'll need to hike a short distance up the mountain. The housekeeper will meet you at the intersection. She's very friendly, helping with your luggage and greeting you warmly every time you see her in the morning. The cabins are quite unique, with a great mountain environment. At night, you'll find small geckos and large spiders in your room, and in the morning, you'll see all sorts of insects. Those who enjoy nature can choose the cabins, while those who aren't accustomed to staying in the mountains can opt for the hotel rooms up the mountain. They're all shared, and breakfast is served on the first floor. The hot springs are also very clean, with different types of pools, and very relaxing.
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Price per night from:JPY 10,675