Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 29, 2026
Guest User
The hotel service was excellent. Check-in was fast, and the room was spotlessly clean with no strange smells. All the facilities were complete and in good working order. The environment was quiet, so I wasn't disturbed by any noise. The staff were gentle and polite, and they resolved any issues promptly. There are plenty of dining and entertainment options nearby. My stay exceeded my expectations, and I highly recommend it!!!!!!!!!!!
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Price per night from:€42
Posted on Apr 27, 2026
Abby aibiyu
My overall stay was quite pleasant, despite a bumpy start. Thankfully, the Howard Johnson Dongqian Lake's service was satisfactory, especially Manager Lou. She was dedicated, empathetic, and provided thoughtful, prompt service, demonstrating excellent hotel management qualities! I was traveling with my parents during a cold snap, and our original room was chilly. Manager Lou quickly arranged a room change to a different floor. We also encountered an unexpected power outage in parts of the Dongqian Lake resort area, which caused some inconvenience. However, Manager Lou and her team handled the emergency promptly and thoughtfully, taking care of my elderly parents. Her attitude and professionalism were commendable, and the other staff members also did a great job with the details.
It's worth mentioning that the hotel offers cultural and entertainment experiences like Baduanjin (a traditional Chinese exercise), Song Dynasty tea ceremony, and deer park fun, which effectively enriched our holiday. These activities are suitable for both seniors and children.
The location is also great: near Hanling Old Street in Dongqian Lake, about a ten-minute walk, and convenient for reaching other attractions.
I hope the hotel continues to improve, with timely updates to some of the facilities. I look forward to staying here again in the future.
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Price per night from:€110
Posted on Aug 2, 2026|Deluxe Queen Room
XiaoyangdelvxingrijiThis was my second stay, and overall it was great. The front desk service was excellent, and both times I've stayed, I've received a room upgrade, which was a very pleasant experience. The hotel environment is quite good, perfect for a relaxing weekend.
As a loyal Sheraton guest, I have a suggestion: the idea of a travel photoshoot is good, but for guests driving from nearby who are only staying for 2 days and 1 night, there isn't really enough time to experience it. This might actually detract from the overall experience.
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Price per night from:€92
Posted on May 6, 2026
ShuimuqinghuazhijuedaitianjiaoI've stayed at the Pacific Hotel Yuyao many times. It's located along the Yaojiang River, and I really enjoy my daily walks along the river. The hotel service is consistently excellent, much more professional than many newly built five-star hotels, especially when it comes to the small details. The breakfast is particularly abundant and features many local Yuyao specialties, which is very comforting as a descendant of Yuyao. All the staff are very friendly and always willing to help. It's my top choice when visiting Yuyao; it would be even better if they had larger family rooms.
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Price per night from:€61
Posted on Jun 29, 2026
sunnychenchen
Service: During our stay, what impressed me most was the staff's attitude. Everyone was so friendly and polite, truly living up to the standards of a family-friendly hotel. They were great with the kids. When we went swimming, my daughter forgot her goggles, and one of the hotel staff members even offered to watch my kids for me while complimenting them on their swimming. Haha, they really brightened our day! A big thank you to our butler, Kenvin, for his dedicated care, which made our short vacation so enjoyable!
Environment: The hotel's location is super convenient, just a few minutes from the art museum and Hanling Old Street. However, the hotel itself is so great you could easily spend a whole day here, perfect for families who prefer not to rush around. As soon as we checked in yesterday, we headed straight to the pool, then spent quite a while in the relaxation pool, which was exactly what I needed after a hike. A minor note: some of the massage jets seemed to be broken; it would be even better if they were fixed! The breakfast selection was extensive, and we even had a golden beetle 'fly in' (no idea how it got there!) and a group of adorable ducklings joining us, making the kids' breakfast absolutely delightful. The environment is just fantastic, haha 😂
Facilities: Our room had a balcony with a beautiful lake view, which was incredibly comfortable! The wardrobe door made a loud scraping sound against the floor, probably due to long-term use. It would be great if that could be repaired!
Finally, nothing in this world is perfect, but I believe sincerity and kindness are what matter most. Thank you to all the hotel staff for giving us such a warm service experience.
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Price per night from:€120
Posted on Jun 21, 2026
Guest UserStayed during the Dragon Boat Festival and got upgraded to a high-floor room with a great view. We could see the night lights of Ningbo Center, and the breakfast was excellent with a wide variety of choices. The nearby Cultural Square had many activities in the evening. It was a fantastic experience overall.
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Price per night from:€76
Posted on Feb 20, 2026|Panoramic Twin Room
Shenhuamei-
This hotel truly warmed my heart! The overall environment and facilities are excellent, and the service is simply impeccable. I accidentally left my pants behind and didn't even realize it, but the staff proactively contacted me – they were so responsible and thoughtful. Auntie Mei Jiao at the hot springs was especially kind, warm, and attentive. She even went out of her way to make us ginger tea. Every detail showed such warmth, making our stay incredibly comfortable and worry-free. Highly recommended!
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Price per night from:€87
Posted on Aug 15, 2026|Guestroom (2 Beds)
GuimeiyemanThe hotel's interior is beautiful, perfect for photos on a sunny day. The in-room amenities are high-end, like a Dyson hairdryer and LELABO skincare products. The bed was also very comfortable. We stayed in a newly renovated room with a large terrace overlooking the inner courtyard. The travel photographer and butler both requested a positive review, so I'm giving five stars, but I still want to provide an objective assessment. I believe the core issue with the hotel's many negative reviews lies in the details. For example, there were only facial tissues available at the vanity, which was quite inconvenient. The TV couldn't cast, and the bathroom lacked an exhaust fan. When I requested two bath sachets, only one was provided (though they did send another when asked). At the restaurant, when I was packing a breakfast to go, one staff member offered me cutlery and perhaps an extra napkin. Another staff member immediately interjected, saying ”just a pair of chopsticks is fine, no need for these.” I felt really awkward being there. The service is good, but you consistently get a subtle feeling of pettiness. While it's good for staff to be economical, they should also consider the guests' experience. I hope this objective review helps future guests and encourages the hotel to improve its details for a more comfortable stay.
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Price per night from:€120
Posted on Jun 23, 2026
Guest UserI visited last year and was very satisfied, but my experience this year was just so-so. I'm not sure if they're cutting costs and increasing efficiency, but they seem to be skimping on the air conditioning. The lobby wasn't cool at all; I was actually sweating while checking in. The corridor leading from the lobby to the guest room buildings had almost no AC, and it was very hot. The elevator also lacked AC and was sweltering. The windows in the guest floor hallway were closed tight with no AC, and there was a strong musty smell. The room itself had a musty smell upon entering. If you try to open the balcony door for ventilation, the AC stops working. I'm not sure if they used too much disinfectant on the bed linens, but my skin felt very itchy while sleeping, to the point of waking me up in the middle of the night. The hotel's pest control is also inadequate; I still got many mosquito bites even after applying repellent. Plus, the toilet paper in the room was paper-thin. The overhead shower needs fixing; the water sprayed everywhere. They've cut costs so much that there are only two bottles of mineral water in the room. There was only one pack of tissues, so after washing my hands in the bathroom, I had to go to the room to get paper, which was ridiculous.
The only things that haven't declined are the service at the Chinese restaurant and the staff at the go-kart area.
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Price per night from:€94
Posted on Apr 13, 2026
Guest User
Convenient location in the city, allows you to get anywhere you need to in the Yinzhou area very quickly. Very well priced. Would definitely stay there again the next time I'm in Ningbo.
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Price per night from:€37