Featured facilities: Fitness Room, Massage Room, Spa
Very Good
58 reviews
8.6/10
1 night
From £64
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9.1/10
Great
GGuest UserConnected to Red Sea Mall, very convenient.
Room is nice and clean, got everything you need.
Everything is perfect. Didn’t get the chance to try their food but they have a good price for lunch package ~55 Sar/pp.
GGuest UserPerfect location , the guys outside the welcoming guys who take your bag to the room are very friendly , the sea view is a different building you should know that , before you book .
GGuest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
DderekjzThe hotel is a few blocks from the beach, but it's only a few minutes' taxi ride away, so the location is pretty good, and it's great value for money. The hotel breakfast is made by Indian chefs and features a lot of Indian curries and other dishes, offering a decent variety. The room is a bit small; the double bed is smaller than those at Aloft, making it feel a little cramped. The rooftop pool, however, is quite nice.
AAhmed111The room was big but the Toilette was abit not maintained as the ceiling was almost falling i am talking about room number 416 if the hotel want zo check it also the Toilette door handle was almost going to fall the reception guys are ok but i expect them to be more welcoming
IIwan/IkhwanOne Cheapest international chain hotel in Jeddah.. small no view room, bit Humid carpet. Water at bathroom but yellow. Old furnished, with firm bed matras.
Breakfast not that bad..but no standby cooker at the egg stay, lazy for service.
They lock the fitness center and the pool. You have to ask them if you want to use it.
GGuest UserI had a good time at the hotel it was a lovely stay
Staff is very kind. Room is bigger and will definitely stay again at the hotel in the future. Smooth access to the room.
GGuest UserThis seems to be a newly opened hotel.
Check-in was smooth and the room itself was clean, but there were several service issues. On arrival, there were no towels in the room. It took multiple calls and around 45 minutes before one towel was delivered, and only after requesting again were more provided the following day.
Housekeeping was inconsistent — my room wasn’t cleaned on the second day, and I had to request additional toilet paper. In-room amenities were very limited: only one type of tea and coffee (no green tea or decaf), just two creamers, and no extras such as toothbrush, toiletries, or body lotion.
Access to the swimming pool was inconvenient, as I had to wait for staff to come and unlock it. The café was still under construction, so no coffee or snacks were available.
Overall, the hotel feels basic at this stage and could benefit from improvements such as:
• Ensuring housekeeping is consistent and timely
• Providing standard amenities in the rooms
• Making water or tea available in reception
• Opening facilities like the jacuzzi and café
The hotel is clean and has potential, but needs significant improvements to meet expectations.
GGuest UserAlthough I didn’t expect this, but the food is amazinggggg and the room is very very clean with plenty of towels. Bathroom has a great finish to it and the room is spacious. The ONLY downside is that the pool was not working when i came. But everything else was fantastic.
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