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Reception are really friendly and helpful, I arrived kinda early on the day and they already prepared the room for me.  The amenities are exceptional

房间很温馨很舒适卫生干净，位置很便利.very nice staying.the staff are very friendly. especially the manager Alice. and front desk staff Maggie. concerned Peter.all of them are very nice very professional. I stay this hotel every visit when come to hongkong. for business trip.will definitely come again!

Such an awesome hotel with high service, the staff is so helpful and the location and the view is stunning. No mistakes found in this hotel its worth it and will come back again

A good hotel and the staff are very nice too, but there shouldnt be smoking in the rooms. The windows are sealed shut, as its a tall building, so once cigarette smoke gets into the air con system it will circulate to other rooms. Even a small amount is enough to wake me. They need to make the no smoking policy clearer. Its a problem in China. Otherwise a good stay though.

I recently had the pleasure of staying at W Hotel Hong Kong and it was truly an unforgettable experience. From the moment I arrived, the staff exuded warmth, professionalism, and attentiveness, making me feel instantly welcome. The design of the hotel is ultra-modern and stylish, blending luxury with a vibrant, energetic atmosphere. My room was spacious, impeccably clean, and featured floor-to-ceiling windows offering breathtaking views of Victoria Harbour. The bed was incredibly comfortable and the in-room amenities—from the plush bathrobes to the Nespresso machine—made my stay even more indulgent. The rooftop infinity pool is a highlight and arguably one of the best in the city. Swimming above the skyline is an experience I won’t soon forget. The gym is also well-equipped and open 24 hours, which was perfect for my schedule. Dining at the hotel was equally impressive. I particularly enjoyed breakfast at KITCHEN, where the spread included both local delicacies and international favorites. The attention to detail and service quality stood out throughout. Lastly, the location is fantastic—right above Elements Mall and directly connected to Kowloon Station, making travel to the airport and around the city incredibly convenient. W Hong Kong delivers a flawless combination of luxury, comfort, and vibrant energy. I highly recommend it to both business and leisure travelers looking for a premium stay in the heart of Hong Kong.

Nice but dated hotel located very close to Hung Hom station. Very easy to get to from the airport, high speed rail station, and anywhere on the MTR. Everything worked, the beds are fine and the bathroom was fine, but it felt a bit rushed and like not a lot of care was taken. No filtered water available, had to buy in 7 Eleven in the shopping centre, and the instant coffee wasn't refilled. The nearest food options are food court restaurants in the shopping centre, but the location to the MTR made it easy to get around. There is no expensive buffet on site, and a nice outdoor area called The Patio with a beautiful view. Pretty expensive for what it was, but it did the trick for a few days. Definitely needs a refresh and some clean water to be available, but it was packed, so they probably won't renovate any time soon.

The hotel is aging, but it's overall ok. I didn't like that the curtains let in light, even at night. The bathroom sliding doors have gaps, so a lot of light comes out of the bathroom and you can see into the bathroom from the side. The toilets flush is noisy and not efficiently. The AC is a bit noisy but it works ok. To me the room had a slight smell. The location isn't really vert close to the TST East subway station. The service was friendly and responsive to any requests. The room provides 2 cans of water for free everyday.

Nicely appointed in a minimalist fashion this is a top notch middle range hotel suitable for short as well as long stays. The availability of a pantry and crockery on each guest floor and in the reception area provides eat in choices. The hotel’s location, though away from the main drag of Wanchai and Central, is nevertheless connected by public buses to all points on the Island and even beyond. The elevators here are liable to over subscription during peak check in /check out times but the place is generally well run. Thumbs up again and again!

Very good hotel and great experience. Check in was smooth with Edith providing great service. Bed, amenities, overall service was very good. Only fault I found was the Air Conditioning was broken and although the rooms were changed right away, I think this should have been caught during the previous guest’s stay. Again everything was excellent just one inconvenience.

Check in is a bit slow as usual. Check out slightly faster. Our second room always not ready even when we checked in after 4pm. Sea view was great. Room size is just enough but if you have multiple luggages to deal with you might have difficulty. No extra water provided.