Hot Spring Hotels in Yilan

The location was very peaceful and not too far from the Main Street of Jiaoxi. The staff were very friendly and helpful, and there was a very nice live music performance in the evening. The pool area was nice, and the hot spring private areas were sufficient. The breakfast and dinner buffet I would say is one of the best in Jiaoxi in terms of the Spa hotels and the rooms were well sound insulated. We would definitely come again and my infant certainly enjoyed it. One of the more expensive hot spring hotels in Jiaoxi but if you want a quiet and peaceful few days with activities, good food and with easy access to the mountains for a nice walk I would recommend this place. Minor criticism for the rooms I would say is the cleanliness. There were slight dust in places and because there is carpet, and if you’re prone to dust allergy be prepared. Saying that if they have a room without carpet that would be perfect, but nonetheless, we would definitely come again.

From the moment I took the shuttle from the train station to checking in at the lobby, I could feel the genuine warmth of the staff's welcome. Both the room and the common areas were satisfyingly clean. The Japanese-style family room featured tatami mats with futons laid out according to the number of guests. The room also had a large private hot spring tub, though the drainage in the shower area was a bit slow. The hotel has plenty of facilities. The 3rd floor is mainly for children's play, and the fitness room is also here, but the equipment is limited and a bit dated. The 5th floor features an outdoor swimming pool, spa, and indoor hot spring area with many different pools (each with unique scents and benefits). There are two steam rooms and two saunas, separated for men and women, and the space is not only spacious but also well-ventilated (not enclosed). The top floor houses the open-air 'naked' onsen, which has a serene atmosphere. Breakfast offered a wide variety, including many local specialties like cherry duck, gaozha (fried starch cake), duck gizzard, Sanxing scallion pancakes, and even white shrimp, small scallops, Haagen-Dazs ice cream, and Starbucks coffee (you can take a cup to go after your meal). The food was delicious. I will definitely visit again.

I originally booked a Deluxe Room but was upgraded to the Quan Si Suite. The room was very spacious, and the double bed was extra wide. The stay included afternoon tea, breakfast, and alcoholic beverages during specific hours. After checking out, I could leave my car parked until 1 PM. My only regret is that the hot spring tub was only big enough for one person, but overall, everything was excellent.

1. The hotel is new, the surroundings are quiet, and parking is convenient. 2. The room is clean with excellent natural light, and you can see Guishan Island in the distance from the balcony. 3. They offer a thoughtful snack service, so you don't have to worry about getting hungry late at night. 4. The breakfast selection is diverse and plentiful. 5. I would definitely come back again; it was a great stay.

The Lakeshore Hotel Su'ao has rooms where you can truly enjoy the hot springs and feel incredibly relaxed. The ocean view is very therapeutic. The breakfast selection is super rich and incorporates local specialties. The service is very friendly. It's perfect for a short trip if you're looking to slow down and unwind.

This is an amazing family-friendly hotel. From check-in to check-out, the staff showed such kindness and empathy towards both children and parents. Room service was also incredibly fast. What touched me most was one morning when my kids were having a meltdown, and we couldn't take them to the downstairs dining area. Once the staff understood the situation, they proactively packed up both our adult and children's breakfasts and brought them to our room – it was truly thoughtful. Even with many guests, the service quality never faltered; you could feel their understanding and care for families with children everywhere. On top of that, the hotel's location is superb! I hadn't done much research beforehand, but while strolling around in the evening, we stumbled upon a lively hot spring street with lots of game stalls that kids loved and street performers. We had a great time just exploring the area around the hotel. I can truly say this isn't just a hotel with family facilities, but one that genuinely understands the needs of families with children. Highly recommend it to anyone traveling with kids – we will definitely be back!

This hotel has brought our whole experience up a next level & setting high benchmarks for our other & future hotel experience! Room, spacious family room..thou layout a bit weird toilet one end. Bath and shower the other end. Hotsprings was a good soak daily! Rem swim caps. N the games room was amazing! Kids & even adults had so much fun. Theres even DIY activity (paid) for children! There daily afternoon tea(simple but has wine) & daily supper provided. Supper was a feast! Also like late dinner. N as for afternoon tea, we only enjoy it on 1st day of check in as remaining days we were always out. Breakfast was a wide variety too. Ample self parking space & walkable to the night market streets! Highly recommend this hotel stay.

The hotel's location right next to Jiaoxi Train Station is incredibly convenient for travelers arriving by train; you can walk there immediately after exiting the station. The surrounding area offers excellent amenities, with plenty of food and drink options easily accessible, whether it's local snacks, restaurants, or convenience stores. The hotel boasts comprehensive public facilities, including an open-air hot spring (nude bath), which is very relaxing. There's also a spa, swimming pool, and gym available, making for a rich overall recreational experience. For guests driving, free parking is available downstairs within the hotel. As for the room, the TV offers Netflix and YouTube, which is convenient for relaxing in the evenings. Overall, the accommodation quality is decent, though the soundproofing could be better, but it's still acceptable.

Stayed in a Deluxe Double room. Check in was easy and the location is close to the train station, about a 7-min walk. The bed was really comfortable, not too soft as a few reviews suggested. The tub was clean and spacious for two, and the hot spring was super relaxing. There was noise from the next room but the front desk immediately sorted it out. Checked out by 12, so plenty of time. Highly recommended. 👍

The hotel staff are friendly and helpful. The location is convenient and there is free parking. The hotel also provides afternoon tea and late-night snacks. It is very good and worth recommending!