Hot Spring Hotels in Beppu

Celebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.

The room was spacious, and the balcony was also very large with a nice view. The open-air onsen was amazing! The service was excellent. They even had massage devices for body and face. The matcha tea bags were delicious too. I felt a lot of thought went into everything.

The hotel's location is a bit out of the way. The ocean view from the room was okay, I guess. You're required to take off your shoes when entering the hotel, but they don't even provide disposable slippers, so the service is pretty mediocre. The front desk staff also had a very unenthusiastic attitude during check-in. The hotel tries to project an image of being very clean and upscale, but honestly, the cleanliness of the guest rooms was just average; the toilet wasn't even wiped clean and had stains.

My stay at this hotel was a mixed bag, with both positive aspects and some minor issues, so I'm giving it a moderate rating. First, let's talk about the hotel's strong points. The room was very well-equipped with all the necessary amenities, essentially meeting all my needs during the stay. The room size was also quite generous, preventing any cramped feelings and making it feel comfortable and relaxed. In this regard, the hotel definitely has an advantage. However, there were some shortcomings regarding the environment. When making the bed, I surprisingly found a spider, which gave me quite a fright and left a somewhat unpleasant feeling. This also suggests that there might be oversights in the hotel room's cleaning and hygiene. Additionally, the bedding didn't feel very clean, which significantly detracts from the experience for anyone who values sleep hygiene. On a positive note, the hotel's location is excellent. It's close to the beach, making it wonderfully pleasant to take a leisurely stroll by the sea. Plus, Don Quijote is right across from the hotel, making shopping extremely convenient. Free drinks are also available on the first floor. I hope the hotel can pay more attention to daily cleaning and hygiene management, focusing on details to improve the overall environmental quality. I believe that after improvements, guests will have a much better stay, and I look forward to a different experience next time I visit.

My husband and I stayed 3 nights here in late May 2026. And wow - this place is super impressive! This was by far the best hotel / resort we’ve stayed at during our Japan trip (nearly 3 months of traveling central and southern Japan). The rooms are spacious, extremely clean, luxurious. You have your own private indoor onsen, outdoor onsen, cold plunge tub, sauna and if in the summer, your own private pool. You have a full size kitchen, full western style living room with a TV, full Japanese style living room, multiple toilets and a beautiful bathroom. And a beautiful view overlooking Beppu below! The food is absolutely delicious. The staff and their service are professional, knowledgeable and very welcoming. It’s close to the 7 hells of Beppu attractions so it makes for an easy day trip too. And if you’re looking for a public onsen experience, its sister property is a 5 minute walk from this resort. It’s a newer establishment without many reviews yet, but take my word for it, you won’t be disappointed. We truly loved our stay here and we will definitely be back.

Gorgeous hotel on the bay in Beppu with stunning views of the sea and mountains. Hotel is modern and beautiful, influenced by traditional craftsmanship and architecture. Meals are delicious and draw on local delicacies. Service is so-so. Staff seem overwhelmed and distant. Lots of activities planned for guests, but noise doesn’t travel. Hot springs are relaxing, although there are only two baths inside and one, small one outside. Shop is not great. Would recommend the hotel consider selling some of the dish ware or toiletries in the bathroom or other crafts and or local products from Oita, etc.

The hotel is very close to Beppu Station and has good facilities. The hot spring bath is in a separate building, but the environment is nice. You need to bring your room towels, and the hotel provides a basket for guests to carry them.

I was very impressed with this ryokan stay. We chose a Family Room, which comfortably accommodated four of us. The room had two air conditioners, keeping it pleasantly cool throughout our stay. The overall atmosphere was warm and peaceful, truly ideal for a relaxing getaway. The service was also very impressive, especially from the elderly gentleman and the male staff member who gave excellent advice. They were attentive and friendly. The other female staff were also lovely and provided equally great service. The ryokan also has an onsen for a relaxing soak, and the location is convenient, with easy access to a nearby mall close to Beppu Tower. Overall, it was a very memorable ryokan experience, and it's a place I'd love to visit again.

The staff is friendly and speaks English well; the place is quiet and cozy, and the location is perfect. It’s almost a distance to Beppu tourist attractions, especially the Beppu tower and Beppu JR stations. The hostel is also located near the port area, where you can relax and take a break. The hostel also has a cafe, a spacious kitchen, and an artificial hot spring. Although some amenities are not included, you have to purchase them at the front desk, the accommodation cost is relatively cheap, so that’s okay. It's a good thing I have my own towels and other amenities. I will definitely be back here when I return.

Beppu Kaizan Accommodation Review If I were to summarize my experience staying at Beppu Kaizan, the most impressive thing was the private open-air bath in the room. In particular, the structure of this open-air bath naturally extending from the indoors to the outdoors was truly legendary. When I soaked my body indoors and then went outside, I felt a sense of openness and was able to maximize the charm of the hot spring. Good points ✔ Private open-air bath structure – Hot spring naturally extending from the indoors to the outdoors, allowing for private healing ✔ Large pot provided – Convenient because you can boil water yourself ✔ Location – Approximately 2,350 yen by taxi from Beppu Station (Kaizan will call you a taxi directly) If you want to enjoy a private hot spring in a quiet environment, Beppu Kaizan is definitely a satisfactory choice.