Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 22, 2026
Qian ChinCelebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.
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Price per night from:€178
Posted on May 2, 2026
Guest User
The rooms are clean and the hot spring water is excellent! Both dinner and breakfast were delicious, and I loved that I could enjoy unlimited beer and drinks. The only downside is that the door is thin, so the soundproofing isn't great. Other than that, everything was perfect.
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Price per night from:€215
Posted on Feb 5, 2026
Guest User
The hotel's location is a bit out of the way. The ocean view from the room was okay, I guess. You're required to take off your shoes when entering the hotel, but they don't even provide disposable slippers, so the service is pretty mediocre. The front desk staff also had a very unenthusiastic attitude during check-in. The hotel tries to project an image of being very clean and upscale, but honestly, the cleanliness of the guest rooms was just average; the toilet wasn't even wiped clean and had stains.
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Price per night from:€141
Posted on Jun 15, 2026
Guest UserThis stay was absolutely fantastic! The room was spacious and clean, and the private hot spring tub filled up quickly. Soaking in the hot spring while enjoying a drink melted away all the day's fatigue. It really captured the essence of a Japanese onsen ryokan. The staff were incredibly friendly and welcoming; we were greeted with hot tea and snacks as soon as we arrived, making us feel right at home. The only minor drawback was that the dinner selection was a bit limited, but overall, it was a superb experience. It's perfect for a relaxing weekend getaway, and I'll definitely bring my family back next time!
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Price per night from:€195
Posted on Aug 7, 2026|Premium Twin (with Open-air Bath)
雲妮mimiThe previous reviews are spot on. The entrance is indeed a bit hard to find, and Google Maps doesn't quite get it right. It's actually right at the intersection of Daigaku Dori (Rikushoen) – turn in at the traffic light, at the road sign for Beppu University (see pictures 1 and 2). The staff were excellent and very thoughtful. We bought some fireworks ourselves, and they helped us set up with water and a bucket so we could light them on the sand. The shampoo and hairdryer were great! This is the only place in Beppu where you can enjoy sand baths. You can choose to just go for the sand bath, but it's super convenient to stay there and walk over. Do note that the sand bath costs extra. The room has a beautiful view and is quite spacious. It was just too hot in summer, so we didn't get to fully enjoy the private onsen. The only downside is that it's next to a main road, so it can be a bit noisy.
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Price per night from:€136
Posted on Feb 16, 2026
Guest User
Gorgeous hotel on the bay in Beppu with stunning views of the sea and mountains. Hotel is modern and beautiful, influenced by traditional craftsmanship and architecture. Meals are delicious and draw on local delicacies. Service is so-so. Staff seem overwhelmed and distant. Lots of activities planned for guests, but noise doesn’t travel. Hot springs are relaxing, although there are only two baths inside and one, small one outside. Shop is not great. Would recommend the hotel consider selling some of the dish ware or toiletries in the bathroom or other crafts and or local products from Oita, etc.
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Price per night from:€358
Posted on May 29, 2026
Guest UserRoom: neat clean space. lights and Aircon . the area between the beds is very spacious and there are large lockers so plenty of space to store your stuff . Bathroom: two normal showers and a large shower room where you can rent a bath hammock thing. three vanity sinks in this bathroom, then there's a toilet room with three toilets and three sinks, so lots of options. shampoo conditioner and body wash supplied. decent hairdryer. washing machine 300 yen, then dryer 100 yen per 15 mins. Security: pin code on dormitory. Amenities: there is a kitchen space and you can also order food from the 5th floor of the tower to the hostel lounge. Location: about ten minute walk from the station. plenty of eating places and shops nearby. there is a bus stop right outside. Other: might be useful if there were bins in the dormitory rather than having to go back and forth between the lounge. hooks in the bed area might also be useful e.g. for hanging your towel, although I suppose you could put it in your locker
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Price per night from:€15
Posted on Apr 26, 2026
Onpes diary
I was very impressed with this ryokan stay. We chose a Family Room, which comfortably accommodated four of us. The room had two air conditioners, keeping it pleasantly cool throughout our stay. The overall atmosphere was warm and peaceful, truly ideal for a relaxing getaway.
The service was also very impressive, especially from the elderly gentleman and the male staff member who gave excellent advice. They were attentive and friendly. The other female staff were also lovely and provided equally great service.
The ryokan also has an onsen for a relaxing soak, and the location is convenient, with easy access to a nearby mall close to Beppu Tower.
Overall, it was a very memorable ryokan experience, and it's a place I'd love to visit again.
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Price per night from:€64
Posted on Aug 11, 2026|Standard Double Room
Hi MeyaThe hotel is very close to Beppu Station and has good facilities. The hot spring bath is in a separate building, but the environment is nice. You need to bring your room towels, and the hotel provides a basket for guests to carry them.
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Posted on Mar 15, 2026
Anonymous User
I stayed here for 2 out of 3 nights. I booked it because of its good location, affordable price, and the fact that I could smoke. The exterior is surprisingly old, which caught me off guard at first, haha.
I booked a Japanese-style room, and once inside, it had a wonderfully calming and indescribably lovely atmosphere. After a tiring day exploring Yufuin and Beppu, returning at night felt like coming home; the fluffy futons, table, and Zaisu (floor chairs) were incredibly comforting. The front desk staff were all very kind gentlemen. Even though it was close to 11 PM, when I asked to borrow a hairdryer, they offered to bring it to my room instead of making me go get it, showing excellent service. I always choose Japanese-style rooms when available (as I dislike beds), and this has become one of my favorite hotels.
Although old, it was meticulously clean. The cleaning staff I met in the morning were as polite as the front desk, making for a pleasant check-out. If I ever go to Beppu again, I'd definitely want to stay here! The station is right in front, so I could reach the bus, tourist information center, and coin lockers in just a minute first thing in the morning, which made my Saturday trip, even with the crowds, very comfortable.
As it was my first time in Kyushu, it made for a great memory. Thank you!
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Price per night from:€12