Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 21, 2026
Shupangxiedexiaowugui
After reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night from:NZD 766
Posted on Feb 25, 2026|Standard Family
Guest UserAn excellent experience! The beautiful environment offers stunning sunset and stargazing views, making it perfect for large families. Although it's a bit far out, the resort facilities provide everything you need, and there's enough to do on-site to keep you occupied all day. The included breakfast and dinner were plentiful, and the location is conveniently close to Kyushu Zoo and Yufuin, so you can easily add them to your itinerary.
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Price per night from:NZD 313
Posted on Nov 1, 2025
Draculazhiyi
I stayed two nights in a room on the 9th floor, so here's my experience. In terms of facilities, the hotel is relatively new and the amenities are quite good. The reception is located in a villa, presumably an extension of an older building, which adds a unique charm. There are only two suites per floor, so the rooms are very spacious. The indoor onsen (hot spring bath) was particularly impressive and very comfortable. The large public bath is in another building a three-minute walk away, located on the first floor as an infinity pool; I recommend experiencing it at sunset – it's wonderful. As for the food, the kaiseki cuisine here is of extremely high quality, the best of the two hotels I stayed at in Beppu. The restaurant, Matsushu, in the new building, consists entirely of private rooms, the number of which seems to correspond to the number of rooms. Japanese breakfast and dinner are enjoyed in these private rooms, which is very pleasant. I also tried their buffet breakfast in another building, which was quite good, especially the high-quality fruit. Location-wise, there's a bus stop right outside. Whether you're going to Beppu Station, Kannawa Onsen, or a large shopping mall, you only need to take one bus, which is very convenient. Overall, it was a very memorable stay and I would definitely return.
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Price per night from:NZD 522
Posted on May 17, 2025
Chiehyun
It was my first time eating breakfast prepared by a Japanese restaurant. I was really amazed by the tofu, which tasted like a chewy pudding. Each dish tasted like it had its own special seasoning. As a *********, I’m used to seasonings such as pepper, garlic, and salt, but it was completely edible and it was delicious!
Some inconveniences are that elderly people with bad backs or legs are not suitable for this restaurant, because Japanese style seats require sitting on the ground and walking up stairs (but since there is only the second floor, I think it is worth a try). The room we stayed in was for four people to a room, so we ate and ate in the same space. When we needed to move the bed to make it or move the table back to eat, we had to squeeze into a corner or leave the room to let the staff finish. Although this move took no more than 10 minutes (about 5 minutes), it was still not very convenient and I didn't really like this part.
The staff attitude, service and room cleanliness are all of a high standard.
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Price per night from:NZD 330
Posted on Apr 20, 2026
Guest User
This is definitely one of the most value-for-money hotels we've ever stayed at in Japan! 🔥
Highlights:
* The front desk staff were incredibly warm, polite, and provided excellent service 👍
* Complimentary drinks and snacks are available until 10 PM, a truly thoughtful gesture 🍶
* The room was very spacious, making for a super comfortable stay.
* It features a sauna, as well as indoor and outdoor hot springs, perfect for complete relaxation ♨️
* There's a shuttle stop right at the entrance, making pick-up and drop-off very convenient 🚗
A minor downside:
* It rained during our visit. If the weather had been good, we could have sunbathed on the lawn, which would have made the experience even more perfect ☀️
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Price per night from:NZD 402
Posted on Apr 17, 2026
Guest User
Very satisfied with our stay. Room is abit small as the room was constructed out of a container but they still managed to pack everything nicely into the room. Location may not be ideal for travellers relying on public transport but no issue if you’re driving as there are parking lots available for hotel guests in front of the hotel. Love the amenities provided (full range of Pola products and Refa hair dryer!) They even provide a Balmuda kettle. As hotel is located within a park, there is no security fencing. There is a main gate where hotel guests need to scan their card to enter hotel premise but public can easily walk over the slightly raised flower bed to enter the hotel premise even without the need to enter via the main gate. Such setup is only possible in Japan where security is not a major issue and known for being a safe country but we’ll be concerned if this is in another country. There is also no shelter from hotel rooms to the parking area so managing luggage during rainy days will be challenging. But overall we love our stay at this hotel.
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Price per night from:NZD 148
Posted on Feb 27, 2026|Basic Shared Dormitory, Women Only
Judith AldI stayed at the female room which is very wide and it was quite so I could sleep very good. Even though it’s a capsule hotel the beds are also wide and very comfortable. The price andlocation is very convenient , the hotel is on the Beppu tower and it’s 15minutes walking from the Beppu Station. They can offer to keep your luggage for free. I would stay at this place again 👍
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Price per night from:NZD 32
Posted on May 10, 2026
Guest UserUntil the day of check in, I never receive any check in procedure and I had to call customer service and wait for the line transferring. They did not limit the parking for every unit and I had no parking available but I saw one of the unit had parked 4 cars there. I called for help on no hot spa water coming out but they answered they could not do anything for me. Overall experience was good
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Price per night from:NZD 389
Posted on May 4, 2024
Guest User
I was worried because there weren't many Korean reviews recently. This was my first trip to Japan, and I really wanted to go to Beppu, but I was worried about where to stay. I booked this accommodation after looking at the photos of the interior without even looking at the location, but when I made the reservation, it turned out that it was located a bit far away from the downtown area! However, since the purpose of going to Beppu was the hot springs, I felt it was a great advantage to be able to use the hot springs within walking distance from my accommodation.
The accommodation is really clean and cozy, but also spacious and comfortable! The bed was so soft that I slept well until morning without waking up even once! Also, they say it is difficult because the accommodation is on a hill, but since the trip is a series of walks anyway, I was able to experience the Japanese countryside and it was really nice! ♥ And thanks to the host who kindly guided me, I felt really good!
If I go on a trip to Fukuoka, I will definitely go to Beppu again, and I intend to visit this accommodation again! Thank you so much for giving me happy memories :-)
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Price per night from:NZD 151
Posted on Jun 30, 2025
Guest User
一個家庭非常適合入住
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Price per night from:NZD 300