4-Star Hotels in Beppu

Celebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.

I stayed with my family during our trip to Beppu, and it exceeded all my expectations. We wanted to experience a traditional-style Ryokan, and this was the perfect choice. The staff were incredibly kind and attentive, ensuring that everything was well managed. One of the highlights was the ability to reserve a private bath, which made the experience even more relaxing. The breakfast was delicious and thoughtfully prepared. The atmosphere was peaceful and calm, making it an ideal place to rest and unwind. The location is also convenient—just a 7-10 minute taxi ride from Beppu Station. I highly recommend this Ryokan to anyone looking for an authentic and relaxing stay in Beppu!

This spacious accommodation is ideal for a family getaway with several members. It was tidy and cozy, making it a pleasant place to stay with my kids. The highlight was the garden outside and the large windows that let in the morning sun, creating a lovely atmosphere for breakfast while gazing outside. Unfortunately, the hot spring was out of order when we got there, but it appeared to be large enough for two people to enjoy. I was initially concerned that the size of the apartment would make it chilly upon arrival, but the heating system was effective, and the place warmed up quickly.

My husband and I stayed 3 nights here in late May 2026. And wow - this place is super impressive! This was by far the best hotel / resort we’ve stayed at during our Japan trip (nearly 3 months of traveling central and southern Japan). The rooms are spacious, extremely clean, luxurious. You have your own private indoor onsen, outdoor onsen, cold plunge tub, sauna and if in the summer, your own private pool. You have a full size kitchen, full western style living room with a TV, full Japanese style living room, multiple toilets and a beautiful bathroom. And a beautiful view overlooking Beppu below! The food is absolutely delicious. The staff and their service are professional, knowledgeable and very welcoming. It’s close to the 7 hells of Beppu attractions so it makes for an easy day trip too. And if you’re looking for a public onsen experience, its sister property is a 5 minute walk from this resort. It’s a newer establishment without many reviews yet, but take my word for it, you won’t be disappointed. We truly loved our stay here and we will definitely be back.

Our stay at Suginoi Resort was wonderful and very memorable. The room was spacious, clean, and comfortable, with a beautiful view that made the stay even more relaxing. The facilities were excellent, especially the onsen and family-friendly amenities. The dinner buffet had a wide variety of choices and everything was fresh and delicious, making it one of the highlights of our stay. Location was convenient and peaceful, perfect for a relaxing getaway. Staff were friendly, polite, and attentive throughout our stay. Overall, we had a very enjoyable experience and would definitely love to visit again ♨️✨

Gorgeous hotel on the bay in Beppu with stunning views of the sea and mountains. Hotel is modern and beautiful, influenced by traditional craftsmanship and architecture. Meals are delicious and draw on local delicacies. Service is so-so. Staff seem overwhelmed and distant. Lots of activities planned for guests, but noise doesn’t travel. Hot springs are relaxing, although there are only two baths inside and one, small one outside. Shop is not great. Would recommend the hotel consider selling some of the dish ware or toiletries in the bathroom or other crafts and or local products from Oita, etc.

A cozy inn in the Kannawa area. Perfect for those who want to avoid spending time traveling, as it's close to the ”Hell Tour” hot springs. We enjoyed all-you-can-eat wagyu steak, a buffet, and à la carte dishes brought to our table, ensuring we could eat piping hot food. Alcohol and soft drinks were also all-you-can-drink. I wanted to try everything, but unfortunately, I'm getting older and can't eat as much. The hot springs had a limited variety of baths, but bath towels and regular towels were available in the main bath, so it was nice to be able to use fresh ones each time. I would like to visit again with my family if I have the opportunity.

The room was clean, beautiful and stylish. The bath opens into an outdoor area which was awesome. The onsen water is the kind that is clear and without smell. The checkin staff was helpful and polite. No food is offer at the place and also it’s far from the main station so it’s better to have a car if you want to stay here.

Facilities: The decor and amenities are really good, with a lot of character. There's even an open-air bath upstairs. Hygiene: Very good, spotless, though it felt a little cramped. Environment: Fantastic, an unbeatable sea view, just a bit far from Beppu Station. Service: Good, responsive and enthusiastic. The dinner and breakfast included (one-night, two-meal plan) were delicious, although some of the staff were a bit older and not all spoke English well.

It is an old ryokan. The bathroom also needs to be equipped with hot and cold water. The size of the room is satisfactory. It's very cold, but you can control the heater. Although it is a weekend, the price is too expensive and you have to pay a 1000 yen hot spring tax even if you do not use the hot spring when you check out.