Park Grand Heathrow

Park Grand Heathrow Reviews

Park Grand Heathrow

449 Great West Rd, Hounslow, United KingdomView Hotel Details
Park Grand Heathrow
Park Grand HeathrowPark Grand HeathrowPark Grand Heathrow
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Park Grand Heathrow Guest Reviews

4/5
Very Good
63 Reviews
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness4.0
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All Reviews(63)
Positive reviews(55)
Reviews with photos/video(9)
Negative reviews(8)
Alfred
Deluxe Single Room
Stayed in Apr 2024
Booked for others
3 Reviews
2.7
/5
Posted on Apr 30, 2024
The toilet was a mess!! Otherwise okay for a layover to catch next flight
Response from Property: Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
Rosa Rhee
Deluxe Single Room
Stayed in Apr 2024
Solo travellers
7 Reviews
4.2
/5
Very Good
Posted on Apr 19, 2024
It was good enough for my solo trip in London. I really enjoyed clean room with good hotel service. U can use again later if I have another chance to come to London.
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Wiley
Deluxe Double Room
Stayed in Apr 2024
Couples
1 Reviews
4.0
/5
Very Good
Posted on Apr 19, 2024
everything is quite good. recommend if you want to find a place to stay near Heathrow.
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Other
4 Reviews
5.0
/5
Outstanding
Posted on Apr 7, 2024
Close to the airport but far from the city
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Friends
2 Reviews
5.0
/5
Outstanding
Posted on Mar 30, 2024
Very good, very good, very good
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Guest User
Deluxe Double Room
Stayed in Mar 2024
Couples
2 Reviews
5.0
/5
Outstanding
Posted on Mar 25, 2024
Very nice
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Solo travellers
2 Reviews
4.7
/5
Amazing
Posted on Mar 25, 2024
The hotel is lovely inside but it is a little far from the station but it is walkable. However, there are a couple of big parks nearby for running or walking in. The hotel was very comfortable and the staff were responsive to requests. I will definitely stay there again if I ever have a late flight again.
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Guest User
Deluxe Double Room
Stayed in Feb 2024
Other
2 Reviews
4.5
/5
Great
Posted on Feb 23, 2024
Friendly staff, nothing was too much trouble. Lovely room. Thank you x
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Anonymous User
Deluxe Single Room
Stayed in Feb 2024
Friends
154 Reviews
5.0
/5
Outstanding
Posted on Feb 18, 2024
Pretty good, very good
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Huzefa Tayabali
Deluxe Double Room
Stayed in Feb 2024
Business travellers
7 Reviews
3.7
/5
Posted on Feb 9, 2024
Good location. 10 to 15 minutes from the Heathrow airport. Parking onstite available but expensive.
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Christopher Alvin
Deluxe Single Room
Stayed in Feb 2024
Solo travellers
9 Reviews
2.5
/5
Posted on Feb 8, 2024
Staff were helpful at check in. The lifts were dirty though the room was clean. The room was much smaller than expected with a very small bed.
Response from Property: Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
Guest User
Deluxe Single Room
Stayed in Jan 2024
Business travellers
9 Reviews
5.0
/5
Outstanding
Posted on Feb 28, 2024
It was great. We stayed one more night because we were talking about things nearby. It is also very close to the subway station on foot, which is convenient and cost-effective.
Original TextTranslated by Google
6/7
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
SinghDilpreet
Club Double Room
Stayed in Jan 2024
Couples
1 Reviews
5.0
/5
Outstanding
Posted on Jan 31, 2024
Excellent
Response from Property: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Guest User
Deluxe Double Room
Stayed in Jan 2024
Friends
14 Reviews
5.0
/5
Outstanding
Posted on Jan 24, 2024
It's OK. The sanitation is pretty good. There's no smell in the main room.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
Guest User
Deluxe Double Room
Stayed in Jan 2024
Other
1 Reviews
4.0
/5
Very Good
Posted on Jan 9, 2024
Good service tidy and clean the room was fantastic double bed i liked it and the break fast is awesome i enjoyed it
Response from Property: Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.