Zhijian B & B (Huizhou West Lake store)

Zhijian B & B (Huizhou West Lake store) Reviews

Zhijian B & B (Huizhou West Lake store)

17 Zhongshan East Road, Huizhou, ChinaView Hotel Details
Zhijian B & B (Huizhou West Lake store)
Zhijian B & B (Huizhou West Lake store)Zhijian B & B (Huizhou West Lake store)Zhijian B & B (Huizhou West Lake store)
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Zhijian B & B (Huizhou West Lake store) Guest Reviews

4.4/5
Very Good
274 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All Reviews(274)
Positive reviews(262)
Reviews with photos/video(86)
Classy environment(38)
Near shopping area(32)
Convenient for shopping(25)
Many dining options(15)
Friendly front desk staff(15)
Good audiovisual experience(9)
Parking difficult(6)
Well designed(5)
Negative reviews(12)
Sasa_Alex
Featured Room - City-View (2 beds)
Stayed in Apr 2024
Family
11 review
4.0/5
Very Good
Posted on May 27, 2024
good.
Cyyq..
Featured Room - City-View (2 beds)
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 22, 2024
Convenient location, great service, especially like the small bay window ~ you can feel the owner is very attentive
Original TextTranslated by Google
Response from Property: We have confirmed our eye contact and met the right person. Dear, you can choose Zhijian Store among many stores, which shows that we are destined to be together. We are like-minded people. If we round it up, we are family members! What can't be said between family members? If you have any requirements, just ask. Zhixiaosu will do its best to meet them! There is no most intimate, only more intimate~ I hope that in the future, we can have a tacit understanding that I will understand you in seconds with just one look╭( ・ㅂ・)و ̑̑~ —— Rubbing my hands and can't wait to meet Zhixiaosu next time
Anonymous User
Featured Romantic Hotel Room
Stayed in Apr 2024
Family
3 review
4.0/5
Very Good
Posted on Apr 7, 2024
The hotel is very close to the pedestrian street, and there are many food options nearby. I think the room design is more suitable for couples, and it is very stylish.
Original TextTranslated by Google
Response from Property: Perhaps, the most beautiful thing is not to retain time, but to retain memories, just like the feeling of first meeting, even an inadvertent smile is a story we miss. Thank you for your exquisite review of Zhijian Shop, remember to recommend it! ☆⌒(*^-゜)v THX!! —— I miss my smile at Zhixiaojian
Anonymous User
Featured Room - City-View (2 beds)
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The room environment is OK. I have children and they arranged a quiet room for me. The service is good. The only thing is that the parking lot is a bit far away and there is a fee. The cheaper accommodation is 20 yuan but it is still 40 yuan a night.
Original TextTranslated by Google
Response from Property: There is no need to say more about the thousands of mountains and rivers, and the future will be grand~ Heartfelt encounter, warm companionship~ Seeing the five little stars given by the guest, Zhi Xiaojian was deeply moved. This is probably the feeling of being understood by others. Everything I have paid for and done has been discovered by others, and it has been highly praised. Zhi Xiaojian will continue to work hard, keep the original intention, and keep moving forward! —— Zhi Xiaojian silently cheered for himself in his heart
Feishu
Featured French-Style Hotel Room - City-View (2 beds)
Stayed in Feb 2024
Family
5 review
3.5/5
Posted on Feb 14, 2024
The location is good, very close to West Lake and Shuidong Street, and next to the pedestrian street. The service is good, and they will help you take your luggage upstairs (the elevator only goes to the 3rd floor, and the waiter helped you take it up when you checked in to the 4th floor). However, the two late-night snack shops downstairs are too close and very busy. People who eat until 7 o'clock in the morning and drink there chatter, which really affects sleep. The soundproofing of the room is not good, and you can hear the plugs next door and the conversations downstairs clearly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Regarding the sound insulation, there were many guests eating barbecue downstairs, and the noise was a bit loud. I am really sorry. Regarding the parking lot, our hotel has a parking lot, but it is a paid parking lot. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Joshua0415
Featured Romantic Hotel Room
Stayed in Jan 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jan 17, 2024
Nearby Shuidong Street and West Lake, convenient for sightseeing. There are midnight snack stalls around, which is quite convenient. The room is clean and tidy. Overall good.
Original TextTranslated by Google
Response from Property: Ha, you didn't expect it, you just wanted to give it a try, but you ended up being mesmerized by our environment, service, and hygiene! The few days I spent with the guest were the happiest things for Zhi Xiao Jian. Thank you for your compliments. The store manager said he would give everyone a chicken drumstick in the evening, haha ​​~ Zhi Xiao Jian wanted to say, this chicken drumstick is also for the guest, next time you come, Zhi Xiao Jian will let the store manager treat you! —— Zhi Xiao Jian who was chewing on the chicken drumstick and didn't forget to say thank you
Guest User
Featured Hotel Room (Double bed)
Stayed in Mar 2024
Friends
2 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Hygiene: Very good Large room Convenient accommodation
Original TextTranslated by Google
Response from Property: Perhaps, the most beautiful thing is not to retain time, but to retain memories, just like the feeling of first meeting, even an inadvertent smile is a story we miss. Thank you for your exquisite review of Zhijian Shop, remember to recommend it! ☆⌒(*^-゜)v THX!! —— I miss my smile at Zhixiaojian
Guest User
Featured Romantic Hotel Room
Stayed in Dec 2023
Couples
6 review
5.0/5
Outstanding
Posted on Dec 28, 2023
The rooms at the B&B are beautifully decorated, and the facilities are very complete. The service attitude of the staff is very good. The room itself had a peculiar smell due to the weather, and the staff at the B&B quickly helped us change a room, which was very efficient. , all the needs of customers can be solved. There are many scenic spots near the location of the B&B. The dining and convenience store facilities downstairs are very complete. It is recommended to stay in this B&B
Original TextTranslated by Google
Response from Property: Oh~(≧▽≦)/~ ~ Seeing such a cute and thoughtful evaluation, my mood for the whole day has become better ~ For Zhi Xiaojian, there is nothing more joyful than seeing the customers we serve attentively give us super awesome reviews. The steamed bun in my hand suddenly tastes like chicken legs~! Haha ~ Thank you for giving us such a high evaluation and affirmation. Xiao Su will read it to every employee in the store at the regular meeting next Monday to convey the most direct encouragement and support from you! Looking forward to your next visit, and then I will definitely give you a big hug! ღ( ´・ᴗ・` ) —— From Zhi Xiaojian who is so excited that he can't sleep
Anonymous User
Featured Room - City-View (2 beds)
Stayed in Dec 2023
Family
15 review
3.5/5
Posted on Dec 14, 2023
When I came to Huizhou, I booked this homestay. The location is very good. Just across a small bridge is Shuidong Street and Hejiang Tower. There are food all around, and supper is available until dawn. Everything is good. However, an accident happened on the second night. The glass in the bathroom suddenly broke. Fortunately, we came back early and had taken a shower and lay on the bed. If we had taken a shower, the consequences would have been disastrous. So we immediately called the staff on WeChat to come up. After waiting for more than ten minutes, they said there was a list. When they came up, they changed the room card but did not comfort the guests. As it was too late, we changed rooms directly, and did not want to affect our mood for traveling. However, the room we changed to was not the one with a bay window that I had booked before. As soon as the window was opened, it was all about the hotel and the small alley behind the hotel. The window was also not open. Anyway, I really did not sleep well that night, and my heart was always flustered. I got up in the morning, packed my luggage, had breakfast, and checked out.
Original TextTranslated by Google
Response from Property: Dear guest, we are responsible for not satisfying you. We apologize for your failure. Our staff have all undergone strict service training, and we have criticized and educated the front desk staff. We hope you will give our hotel a chance to make corrections. We will continue to strengthen the service awareness of our hotel staff. The sudden explosion of the bathroom glass was also an unexpected situation. We did not expect that we did not change it to a bay window because the twin rooms were full at the time and only this one was available to you. We deeply regret your experience during your stay in the hotel. We hope you can book this hotel again and give us a chance to apologize to you. Looking forward to seeing you again!
Anonymous User
Featured Romantic Hotel Room
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 18, 2023
The environment is very good and clean. The price-performance ratio is very high.
Original TextTranslated by Google
Response from Property: There is no need to say more about the thousands of mountains and rivers, and the future will be grand~ Heartfelt encounter, warm companionship~ Seeing the five little stars given by the guest, Zhi Xiaojian was deeply moved. This is probably the feeling of being understood by others. Everything I have paid for and done has been discovered by others, and it has been highly praised. Zhi Xiaojian will continue to work hard, keep the original intention, and keep moving forward! —— Zhi Xiaojian silently cheered for himself in his heart
Anonymous User
Featured Romantic Hotel Room
Stayed in Nov 2023
Other
5 review
1.0/5
Posted on Nov 18, 2023
The room is very poorly soundproofed. I could hear the music played next door in the morning. The air conditioner outside the room was very loud and could be heard in the room. I booked a tatami room, but when we checked in, we were told that we were upgraded to a king-size bed room, and they also emphasized that a king-size bed room is more expensive than a tatami room? Shouldn't we be asked in advance if we are willing to change rooms? The front desk told us that the room type we were upgraded to was more expensive than the price of our store, which made us feel like we were getting a bargain but were still not satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Zhijian B&B. We are sorry that we did not bring you a perfect stay experience. We sincerely apologize for the disturbance you have suffered. Our hotel saw that you were staying in our hotel for the first time, and wanted to give you a better experience, so we upgraded your room. I didn't expect that it would be a mistake. I am really sorry. You went up as soon as possible. If you are not satisfied with the room, you can contact us directly to change the tatami bed room you booked. Regarding the noise problem, our glass is double-layer soundproof glass, we can close and fasten it, and basically there is no sound. I apologize for this unpleasant experience. I hope you can understand. Thank you for your valuable suggestions. We are actively trying to solve this problem. Welcome to visit again and wish you a happy life!
Guest User
Featured Room - City-View (2 beds)
Stayed in Nov 2023
Family
5 review
4.0/5
Very Good
Posted on Nov 12, 2023
I was originally supposed to be given a room on the 4th floor, but after reading reviews I knew there was no elevator from the 3rd to the 4th floor, and there was no one to carry my 2 large pieces of luggage, so I had to change to the 3rd floor. However, the 3rd floor only had rooms facing the street, so I don't recommend it to people with light sleep. There are several barbecue restaurants outside, and the restaurants here are open at night until the next day. The service is still very good, and they are responsive to all requests. I just like this location, which is very convenient to Hejiang Tower, Shuidong Street, and West Lake.
Original TextTranslated by Google
Response from Property: We sincerely apologize for the disturbance you have experienced. We built the hotel in the downtown area for the convenience of our guests. Please let us know next time you stay and we can provide you with a quieter room.
gracejerry
Featured Room - City-View (2 beds)
Stayed in Oct 2023
Couples
7 review
5.0/5
Outstanding
Posted on Oct 19, 2023
Although the B&B is in a busy city and there are many barbecue food stalls downstairs, it is not noisy. It is very convenient to Shuidong Street, Hejiang Building, Pedestrian Street, and West Lake. The room is clean and tidy, cost-effective, and worth recommending! !
Original TextTranslated by Google
Response from Property: Ha, you didn't expect it, you just wanted to give it a try, but you ended up being mesmerized by our environment, service, and hygiene! The few days I spent with the guest were the happiest things for Zhi Xiao Jian. Thank you for your compliments. The store manager said he would give everyone a chicken drumstick in the evening, haha ​​~ Zhi Xiao Jian wanted to say, this chicken drumstick is also for the guest, next time you come, Zhi Xiao Jian will let the store manager treat you! —— Zhi Xiao Jian who was chewing on the chicken drumstick and didn't forget to say thank you
Anonymous User
Featured French-Style Hotel Room - City-View (2 beds)
Stayed in Apr 2024
Family
2 review
3.5/5
Posted on Apr 15, 2024
The parking lot is too far, about 10 minutes' walk, which is very inconvenient, especially when taking the elderly and children out. The sound insulation is not good. There is a barbecue stall downstairs. The big brothers will inevitably talk louder after drinking. The sound of shaking dice can be heard clearly, which will drive people with difficulty sleeping crazy. The hygiene is also average. The decoration is OK and relatively new. In general, you have to choose carefully, unless you don't drive + want to be closer to Shuidong Street + want to be cheap + easy to sleep, you can consider it. Anyway, I don't want to go again even if I am invited for free. This time I chose it in a hurry. In addition, the parking fee is 40 yuan. If you are really sensitive to price, adding it to the room fee can also change a good environment.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that you are not satisfied, but you did not show any dissatisfaction during your stay. Can you tell us clearly what we need to improve? Our staff is online 24 hours a day to actively solve problems for you; it is our fault that we did not find out what problems you encountered in time during your stay! If you encounter any problems, please contact us as soon as possible, and we will serve you as soon as possible! Your suggestions are our motivation to continuously improve ourselves! We will continue to make progress! I wish you a happy life~
Guest User
Featured North European-Style Hotel Suite - 1-Bedroom
Stayed in Oct 2023
Friends
12 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Comfortable, between Shuidong Street and West Lake, with Zhongshan Road Pedestrian Street
Original TextTranslated by Google
Response from Property: Ha, you didn't expect it, you just wanted to give it a try, but you ended up being mesmerized by our environment, service, and hygiene! The few days I spent with the guest were the happiest things for Zhi Xiao Jian. Thank you for your compliments. The store manager said he would give everyone a chicken drumstick in the evening, haha ​​~ Zhi Xiao Jian wanted to say, this chicken drumstick is also for the guest, next time you come, Zhi Xiao Jian will let the store manager treat you! —— Zhi Xiao Jian who was chewing on the chicken drumstick and didn't forget to say thank you