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"Nice place would stay again "

"Beware of this hotel! Stayed nearly 30 days here. Had over $2000 still unresolved Fraud charges on two of my cards used at this hotel. Was harrassed daily even when room had been paid in full. Double charged twice during the stay tying up much needed funds that took over a month to get credited and refunded! Police were called , ultimately forced to leave a night I paid $165 for! Waited hours at the desk. They would run my card so many times and have it flagged for fraud - forcing me into hours on phone held hostage in their lobby while I had to call my bank and fight to have fraud alert lifted. Door keys constantly not working in the middle Of the night. Pool room was freezing and pool dirty. The laundry had one working machine for entire hotel day and night. The printer was NEVER able to be used to print anything. The game Room we were not even told existed until 3 weeks after staying there. Then once we knew about it no one could find where the game controller and supplies were kept. Horrid nightmare experience!"

"Best Trip ever, once again always come here with the pleasure of having the best sleeps and being comfortable in a great neighborhood. Quiet clean and kid safe ! I highly Recommend. Money was taking off my card once once after I payed in advance for my 6day stay here … I did receive my $ back. "

"Hotel is close to Columbiana Center. The AC unit in the room was cracked and falling from the wall but still worked. Hotel offers restaurant and a la carte food. Overall, quiet, clean, and great location."

"The hotel room itself was nice and spacious. The breakfast was sp**** and the employees were rude except for the front desk clerk. She was very nice but the folks in the breakfast area were rude to everyone and there was barely anything out to eat. We had to ask multiple times for any type of bread to run through the toaster. The eggs were actually a shade of green. I have photos and a video if you need them."

"I will start with the good. The shower was excellent and the bed was comfy. Room 128 had no kleenex, clock, hangers or hairdryer. If MainStay is supposed to be like home, this place wasn't! Apparently they are trying to save the earth because the lighting is so dim you will not be reading in the room or applying makeup. Bathroom has a vessel sink which is a pain. There was a bar of soap and nowhere to put it. No plastic cups for brushing your teeth, but instead they have glass tumblers. Dangerous if one of those hits the tile bathroom floor! The web-site advertises free breakfast but there is no such thing. Then take it off of your web-site!"

"I loved my stay here everything was good I loved the amenities that they had, even though I didn’t get into the pool I loved that they had one. And I didn’t have any soap in my bathroom. "