Celeste Palace Hotel

Celeste Palace Hotel Reviews

Celeste Palace Hotel

No.22 Gangkou Road, Jiangmen, ChinaView Hotel Details
Celeste Palace Hotel
Celeste Palace HotelCeleste Palace HotelCeleste Palace Hotel
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Celeste Palace Hotel Guest Reviews

4.2/5
Very Good
229 review
Verified reviews
Location4.2
Amenities4.0
Service4.3
Cleanliness4.2
Filter by:
Sort by:
All Reviews(229)
Positive reviews(210)
Reviews with photos/video(25)
Amenities were average(28)
Convenient location(16)
Easy to get around(13)
Tasty food(6)
Convenient parking(6)
Friendly front desk staff(5)
Located in the city centre(4)
Loved the view(3)
Negative reviews(19)
lalit
Business Mini Suite
Stayed in May 2023
Business travellers
2 review
4.2/5
Very Good
Posted on May 29, 2023
it's really a good stay because it's near the donghu park. MacDonald's and KFC nearby. supermarket is about 400menters. it's in main city so will go anywhere. must stay next time too..😏
Guest User
Guestroom - City-View (2 Beds)
Stayed in May 2023
Solo travellers
4 review
4.2/5
Very Good
Posted on May 18, 2023
very friendly and helpful front desk staff. the hotel room has a lot of space, very comfortable. Disappointed the TV does not have access on Hong Kong channels.
Guest User
Business Mini Suite
Stayed in May 2023
Business travellers
1 review
4.2/5
Very Good
Posted on May 10, 2023
Perfect in all.
Guest User
Deluxe Single Room
Stayed in Mar 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The room is actually quite spacious and comfortable, meeting the standards. The pre-sold package is very cost-effective, and the business dinner is very suitable for my taste. Thank you Sister Ping for your enthusiastic hospitality~
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your comments and support! It is our honor to provide you with a satisfactory stay experience and we look forward to your next visit!
Liuyazikimi
Business Mini Suite
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Suitable for family travel! There are parks and cafes around, and it is also close to attractions. It is very convenient to take children out. I will continue to stay here next time. It's very good.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your comments and support! It is our honor to provide you with a satisfactory stay experience and we look forward to your next visit!
Guest User
Guestroom - City-View (2 Beds)
Stayed in Dec 2023
Friends
1 review
3.5/5
Posted on Jan 13, 2024
It's an older hotel. The air conditioner has a problem with the hot air. It doesn't heat at all and I was freezing all night.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for your review and your valuable suggestions. We will continue to improve our service quality and look forward to your next visit!
Guest User
Deluxe Suite (Mahjong)
Stayed in Nov 2023
Friends
25 review
5.0/5
Outstanding
Posted on Nov 22, 2023
Very good, very old four-star hotel, good service, good restaurant, convenient transportation
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your comments and support! It is our honor to provide you with a satisfactory stay experience and we look forward to your next visit!
Anonymous User
Deluxe Single Room
Stayed in May 2024
Family
2 review
2.7/5
Posted on May 2, 2024
As soon as I went upstairs, there was a strong musty smell. The mattress in the room also felt damp and not dry. There were yellow stains on the sheets. Bad review! The sound insulation was even worse! I could hear the noise of the children next door clearly after 12 o'clock, and I was woken up by the naughty children ringing the doorbell several times after 1 o'clock. It was so annoying! The experience was super bad!
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for your review. We have forwarded your question to the relevant depar**ent for follow-up. We apologize for the inconvenience and look forward to your next visit!
Guest User
Elegant Room - Lake-View (Double Bed)
Stayed in Oct 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Hahahahahahahahahahahahahahahaha Facilities: Classic Hygiene: Very good Environment: Very good Service: Very nice After 6 or 7 pm, the light is not so sufficient, so the requirements for aperture, shutter speed, and sensitivity for taking photos at night are different from those during the day; during the day, there is sufficient light, and the camera has a lot of light input, so it will be very clear without adjusting the parameters. At night, the light is relatively dim, and it is easy to blur if the hand is not stable
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your comments and support! It is our honor to provide you with a satisfactory stay experience and we look forward to your next visit!
Guest User
Deluxe Single Room
Stayed in Mar 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
For more than 20 years, I have stayed at Yinjing Hotel when I came to Jiangmen. First, it is located in the old city, second, it faces the view of Donghu Park, and third, it is cost-effective. Facilities: Although a bit old, it is still very useful
Original TextTranslated by Google
Response from Property: Dear distinguished guest: Thank you very much for taking the time out of your busy schedule to give us a five-star praise and share your stay experience with everyone. Xiaojing is also very grateful for your recognition and support of our hotel. We look forward to your visit to Yinjing International Hotel again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 15, 2024
The hotel is an old-fashioned hotel. Although the facilities are old, the hygiene is relatively clean. The location is convenient. It takes about 5-6 minutes to walk to Qimingli. The price is relatively cheap. There is an underground parking lot and you can park for free.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your comments and support! It is our honor to provide you with a satisfactory stay experience and we look forward to your next visit!
Guest User
Deluxe Family Friendly Suite - Triple Occupancy
Stayed in Feb 2024
Family
1 review
2.2/5
Posted on Feb 14, 2024
We arrived at the hotel at 5:30 pm, and the front desk said that the room had not been cleaned yet and we had to wait until 7 pm. They also said that this was what the cleaning lady said, and there was nothing we could do! This service concept is totally unacceptable! We refused outright, and after exerting pressure, we were able to check in half an hour later after the cleaning was completed. The hotel environment and facilities are average, and they are indeed old. The worst thing is that the glass windows start to make crackling noises at night due to thermal expansion and contraction (the front desk said), and it is impossible to sleep. I asked the front desk to solve it, and they said that it was like this, and I just had to bear with it! The experience of this hotel is super bad!
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for your review. Due to the fact that the hotel rooms were full every day during the New Year holiday, some guests checked out late, the cleaning efficiency needs to be improved, and because of the problem of the exterior glass being blown by the high building, we have assigned someone to follow up on this situation and handed it over to the corresponding depar**ent for adjus**ent and improvement. We are deeply sorry for the inconvenience caused to your journey! We will continue to improve the quality of our service and look forward to your next visit!
Guest User
Guestroom - City-View (2 Beds)
Stayed in Aug 2023
Friends
2 review
5.0/5
Outstanding
Posted on Aug 17, 2023
It is an early four-star hotel in Jiangmen. The facilities are old, but the price is favorable and the hygiene is good. There is morning tea on the 6th floor of the hotel. The snacks are good, there are many choices, and the price is affordable.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your comments and support! It is our honor to provide you with a satisfactory stay experience and we look forward to your next visit!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
2 review
3.0/5
Posted on Feb 14, 2024
The room is small and cramped, probably because it is old. The stains on the wash basin are all patina. It is okay to stay for one night. I didn't want to go out to find breakfast, so I specially chose to include breakfast. Because the person who stayed with me went in twice because he had a child, I didn't have any. This is the layout of the hotel, okay.
Original TextTranslated by Google
Response from Property: Dear guest! Thank you for your review. We take your comments very seriously and have handed them over to the relevant depar**ent for follow-up. We are very sorry for the inconvenience caused to your journey. Thank you for your valuable suggestions. We will continue to improve the quality of our service and look forward to your next visit!
Guest User
Guestroom - City-View (2 Beds)
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 6, 2023
The room is spacious and the overall feeling is good👍
Original TextTranslated by Google
Response from Property: Dear guest! Thank you very much for your comments and support! It is our honor to provide you with a satisfactory stay experience and we look forward to your next visit!