Guest User
October 10, 2023
Really speechless! I rarely give negative reviews to businesses, but I was really angry!
When I arrived at the front desk, I specifically asked which room had floor heating before booking it! As a result, I fell asleep after coming back from dinner in the evening! I was woken up by the cold in the middle of the night! ! ! ! No floor heating! The phone number at the front desk is always busy! Until she called me back at 7 o'clock in the morning, she actually said to me: "It's so early in the morning, what can I do! The floor heating is broken, and the maintenance person is not at work!" I really wanted to give her a slap in the face for that attitude! In my picture, the floor heating is turned on at the temperature required by them, and it’s only 20 degrees indoors, so it’s freezing to death! My sister lives in the house next door, and it’s still 22 degrees in the house with the windows open!
Breakfast wasn't great either! Unappetizing!
The most important thing is that the aunt in the earthy pink coat at the front desk is really terrible! When I talk to her, she either ignores me or is arrogant and rolls my eyes, and even speaks in dialect in a low voice (I suspect she will scold me again)! ! ! If she were the boss, she would go out of business sooner or later! If the employee suggests she should be fired immediately! ! !
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