Maya Manor Boutique Hotel by Kgh Group Reviews
Maya Manor Boutique Hotel by Kgh Group
Sadak, Kathmandu, NepalView Hotel Details
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Maya Manor Boutique Hotel by Kgh Group Guest Reviews
4.5/5
Great
58 review
Verified reviewsLocation4.6
Amenities4.4
Service4.6
Cleanliness4.4
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All Reviews(58)
Positive reviews(55)
Reviews with photos/video(9)
Awesome stay(9)
Great service(9)
Negative reviews(3)
Anonymous User
Deluxe Room
Stayed in Dec 2023
Couples
9 review
Posted on Dec 9, 2023
Nice room, clean and comfortable bed
Response from Property: Thank you for your positive feedback. We're delighted to hear you enjoyed your stay and found our room to be clean and the bed comfortable. We hope to welcome you back soon for another great stay.
Guest User
Deluxe Room
Stayed in Jun 2023
Solo travellers
3 review
Amazing
Posted on Jul 12, 2023
The most beautiful hotel I’ve ever been in. The buildings and inside are a marvel!
The service is outstanding, and they went above and beyond.
The food is good, but can be better. The salads are mediocre, but they worked to improve them.
The buffet was good.
Response from Property: We're delighted to hear that you found our hotel to be a marvel and that you were impressed with both the architecture and the interior design. Providing outstanding service and going above and beyond for our guests is a top priority for us, so we're thrilled that you experienced this during your stay.Your feedback about the food is much appreciated. We're glad to know that you enjoyed the buffet and recognized our efforts to improve the salads. We're constantly striving to enhance our culinary offerings, and your input helps us focus on areas where we can make further improvements.Thank you for taking the time to share your thoughts. We hope to have the pleasure of welcoming you back to our hotel in the future.
Guest User
Deluxe Room
Stayed in Jun 2023
Friends
16 review
Posted on Jun 29, 2023
The way lady in the reception speak was rude
And never smile to the customer she always sitting and doing computer never greetings if i owner of this place , i would not work with them because this hotel deserve better staff! It has beautiful decors
By the way the lady who works in the breakfast area was smiling .
In general no worth it to pay this much money on this hotel
Response from Property: We apologize for the way our staff behaved. We have corrected the measure. We hope to serve you again.
Boss_007
Deluxe Room
Stayed in Aug 2023
Business travellers
35 review
Outstanding
Posted on Sep 7, 2023
Very good environment and friendly people
Response from Property: We're delighted to hear you enjoyed our welcoming atmosphere and encountered friendly faces. Thank you for taking the time to share your experience, and we look forward to welcoming you again soon.
Guest User
Deluxe Room
Stayed in Feb 2024
Business travellers
9 review
Outstanding
Posted on May 8, 2024
GOOD SERVICE
Response from Property: Thank you so much for the wonderful review!
Guest User
Stayed in Jun 2023
Solo travellers
1 review
Outstanding
Posted on Jun 15, 2023
Everything perfect
Response from Property: Thank you so much for the wonderful review. We hope to see you again soon.
Guest User
Deluxe Room
Stayed in May 2024
Solo travellers
33 review
Great
Posted on May 18, 2024
The hotel is in a good location, not far from the mall and Thamel Street, and half an hour's drive from Patan Durbar Square. It is a palace-style building with magnificent decoration. The layout and decorations are very old. The rooftop overlooks Kathmandu. The breakfast is filling. The gym has simple equipment and is next to the Chinese Embassy. You can experience it. The waiter does not speak Chinese, and the room needs a power ***** to use the Chinese charger.
Original TextTranslated by Google
6/11
Response from Property: Thank you so much for the wonderful review, We are grateful to be of service. We are looking for a Chinese Staff to help our Chinese guests. Hope to see you again.
Guest User
Deluxe Room
Stayed in Jan 2024
Friends
12 review
Outstanding
Posted on Jan 21, 2024
A hotel with history, a hotel with stories, traditional rooms, and a very comfortable stay
Original TextTranslated by Google
6/8
Response from Property: Thank you so much for your glowing review. We're delighted to hear that you enjoyed the rich history and traditional charm of our hotel. Its guests like you who truly appreciate the stories woven into every corner of our establishment. We're thrilled to have provided you with a comfortable and memorable stay, and we look forward to welcoming you back to create more wonderful memories in the future.
Guest User
Deluxe Room
Stayed in May 2024
Solo travellers
7 review
Amazing
Posted on May 31, 2024
An elegant/historic house in a busy city, entered from an alley. The Indian & Nepali breakfast is great, the service is good, the facilities are a little old, but it is worth it for the breakfast and service. The other food in the restaurant is also delicious and cost-effective.
Original TextTranslated by Google
Response from Property: Thank you so much for taking the time to share your experience. We are delighted to hear that you enjoyed our Indian and Nepali breakfast, as well as the other offerings from our restaurant.We acknowledge that some of our facilities are on the older side, and we appreciate your understanding and kind words about their charm. Your feedback is valuable to us as we continue to make improvements. We hope to welcome you back soon for another enjoyable stay and delicious meal.
JPat
Executive Deluxe Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on May 1, 2024
Great hotel, a haven of peace in Kathmandu, very responsive staff and the Moonshine restaurant is excellent.
Original TextTranslated by Google
Response from Property: Thank you so much for a wonderful review!
Jixin
Stayed in Jul 2023
Couples
5 review
Outstanding
Posted on Jul 7, 2023
Arrived in Kathmandu at 10 o'clock, it took about an hour to get luggage and go out of the customs. The pick-up service booked by Ctrip, the little brother waited outside the airport with a sign, and the waiting service was good during the heavy rain. When I arrived at the hotel, I fell asleep because I was too tired. I saw the hotel clearly the next morning. The hotel has a lot of history and rich culture. The front desk service staff, restaurant service staff, and the security guy at the door are very kind, and I can feel that it is real. Serve. I like breakfast because I am more suitable for Indian and Nepalese food. I had dinner at the hotel one day and was very satisfied.
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Response from Property: It sounds like you had quite an experience during your stay in Kathmandu! Your journey from the airport, despite the delay in getting your luggage and customs, seemed to start off well with the pick-up service. It's great to hear that the driver was there with a sign even during heavy rain, showing a good level of dedication.It's understandable that after your long journey, you were so tired that you fell asleep upon arriving at the hotel. But it's wonderful that you got to appreciate the hotel's charm and history the next morning. It seems like the hotel's ambiance left a positive impression on you, given its rich culture and historical significance.Your positive interactions with the staff members are definitely worth noting. The kindness of the front desk, restaurant, and security staff contributed to making your stay comfortable and welcoming. It's heartening to know that their genuine service left an impact on you.Overall, your review paints a positive picture of your time in Kathmandu. From the airport pick-up to the hotel's cultural ambiance and the warmth of the staff, it seems like you had a memorable and enjoyable stay. Thank you for sharing your experience with us.
Guest User
Stayed in Jun 2023
Business travellers
5 review
Outstanding
Posted on Jun 21, 2023
The service staff is very considerate
room is clean
Sishai Underground Sea Foraging Network 😩 Wang ⚽️ Misunderstanding of enterprises in Erwei District Goose sign on the forehead ⚽️ Erha 😩 Extra income and expenses
Original TextTranslated by Google
Response from Property: Thank you so much for the wonderful review. We hope to see you again.
Tanxiaojing
Executive Deluxe Room
Stayed in Aug 2023
Friends
6 review
Outstanding
Posted on Oct 11, 2023
The room is very nice, I'm quite satisfied with it, and the service attitude is also very good. The breakfast buffet is very rich. If you need omelets and coffee, you have to ask the waiter. They don't have them outside, but the kitchen can make them for you.
Original TextTranslated by Google
Response from Property: Thank you for your positive feedback. We're thrilled to hear you enjoyed our well-appointed rooms, excellent service, and the indulgent breakfast buffet. We appreciate your note about omelets and coffee, rest assured, our kitchen is always ready to cater to your preferences. Your satisfaction is our priority, and we look forward to welcoming you back for another delightful stay.
Lvtuzhe.
Executive Deluxe Room
Stayed in Jun 2023
Business travellers
11 review
Very Good
Posted on Jun 24, 2023
It refers to the executive room, Room605. The overall lighting of the room is very good. It is located at the end of the corridor. If you are a bit edge-shaped, you can stay in other rooms. The breakfast is very simple and there is nothing to eat. The other services are very good and timely. The voltage is not stable. For a while The light flickers off for a while. Experienced in the morning and early morning
Original TextTranslated by Google
Response from Property: Thank you for the review! We have corrected our breakfast items. Hope you will return again to see the change.
Guest User
Deluxe Room
Stayed in Jul 2023
Business travellers
32 review
Outstanding
Posted on Sep 2, 2023
The toilet in the room is a little too old, but overall I'm quite satisfied.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We appreciate your satisfaction with our services. We apologize for any inconvenience caused by the older toilet in your room and will certainly consider upgrading it for a better experience. Your input is invaluable, and we hope to welcome you back for an even more enjoyable stay.
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