Top 5-Star Hotels in Klojen

The entire hotel is like a historical museum, with many old objects inside. There is free afternoon tea and Indonesian traditional snacks after 4 pm. The front desk staff is also very friendly, but I don’t know why I ordered the Executive Suite instead of giving it to me. The one I chose was Superior Deluxe because we were going to Bromo Volcano at 12am the next day and only stayed for a few hours. Generally speaking, it is worth recommending.

One of the best hotel in hospitlity industry.. It was nice 2 days stayed here..at 101 Hotel Malang Oj. Since 2018 ,101 is the first hotel on my list. I visited Malang because my daughter studied at Brawijaya University.location near the center of the town,nice clean room and comfort with the view of mount Arjuna.I love it. Thanks to the staff who worked here,Erwin,Wulan Nafisa,Amanda ,Rully ,and Ravin etc,for apl the attention and services,and the surprise for me and my family. I believed this hotel will be doing great and successin the future.

If you'd like a hotel with a view in Malang, and centrally located inside the city, this is the hotel for you. It gives me a great value for the money. I stayed at standard twin bed room with a balcony with mountain view. The location is superb. I can walk 10-15 minutes to Kawi Street, where many restaurants located. However, a few things that can be improved. I went to the gym at 6 am, and no one there. However, AC wasn't turned on. So, after 20 minutes of intense workouts, you'll be drenched with sweat. No towel inside the gym was available. Bring your own from your room and bottle water as well. Maintenance and house keeping can be improved. I visited my sister who stayed on the 7th fl executive suite, and there was a hole in the curtain. And the room could use more deep cleaning. The bed sheets in my room can be replaced with the one without hole in it. With the years, some of the amenities could be replaced.

The hotel is old but still te maintained. The room is spacious, the bathroom is large. Next is an event for high season. The location is very strategic

This hotel has a strategic location, which is in tge middle of the city. It is near shopping centers and restaurants. The room in this hotel is spacious, clean, and comfortable with a modern interior design. This hotel is a perfect place for family vacation, meetings or conventions because of equipped facilities that it has. The menu is vary whether it is western cuisine and especially the local Malang food. Moreover, the guests are satisfied because of the friendliness of the staffs that make the characteristics of Indonesian citizens. Specifically, I would like to appreciate to two particular people in this hotel which are Mr. Saiful and Mr. Harris that have served me with great professionalism and kindness, they can become an example for the other staffs. Overall, this hotel is a perfect place for any occations when visiting Malang. Thank you very much.

We stayed here with our guide Ingrid for lunch. Very beautiful old building, dining room has tiles from the Dutch places. Lunch was delicious and abundant, service and staff were very friendly and helpful. The rooms are also very spacious and good according to our guide.

Stay 1 night with 2 room booked. Location is strategic,near to everywhere,behind the trans shopping mall,but room space quite small and quite old furniture. Swimming pool is great and clean. Reception staff was nice n good hospitality and not forget to mention that rest room is very clean. Thumbs up..

I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.

When it comes to hospitality industry, excellence in every service aspects is no compromise. Although MaxOne Ascent Malang positioned itself as a budget hotel, it should not sacrifice anything on their line of service. Unfortunately, I don't find this hotel ...worth to stay for second time. When I first enter the premise from back door adjacent to parking lot, I found the atmosphere a bit shabby and gloomy. I went to receptionist for check-in, friendly and smooth service. When I entered my room, I noticed that the room wall is dirty and aged. I went to bathroom, I found some hair around shower floor drain. And when I use shower to bath, the floor drain is a bit clogged so the water didn't drain properly. I opened toilet to pee and I found there still some ”dirt” left on the toilet bowl. I do hope that there will improvement in overall experience with MaxOne Ascent Malang.

Poor location of town Close to the famous burning bacon pak man in this city Night food at the hotel retreat is delicious and there is music entertainment The hotel service is also good and friendly All services are well served