Pavilion Samui Villas and Resort

Pavilion Samui Villas and Resort Reviews

Pavilion Samui Villas and Resort

124/24 Moo 3, Lamai Beach, ThailandView Hotel Details
Pavilion Samui Villas and Resort
Pavilion Samui Villas and ResortPavilion Samui Villas and ResortPavilion Samui Villas and Resort
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Pavilion Samui Villas and Resort Guest Reviews

4.4/5
Very Good
45 review
Verified reviews
Location4.6
Amenities4.2
Service4.5
Cleanliness4.4
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All Reviews(45)
Positive reviews(44)
Reviews with photos/video(14)
Awesome stay(11)
Friendly owner(9)
Loved the beach(7)
Awesome rooms(7)
Negative reviews(1)
Guest User
Deluxe Balcony Suite
Stayed in May 2024
Friends
6 review
4.5/5
Great
Posted on May 23, 2024
Friendly staff, nice serene place. Good atmosphere for relaxation. The bathtub on the balcony is awesome. We enjoyed it a lot!
BansalShailesh
Plunge Pool Suite
Stayed in Dec 2023
Couples
2 review
4.7/5
Amazing
Posted on Dec 7, 2023
An excellent property, staff is very polite and professional No problems in check in and check out Room was ok Could have been better for a price tag No toothbrush or shaving kit provided Plunge pool was good but size is very small Though comfortable for two persons There are two swimming pools and both are excellent Breakfast having limited options for vegetarians Indian stuffed roti was the saviour for my wife😀 One sour point We stayed in room c111 and i think it requires some maintenance Three or four places i found termites on the floor Bed was comfortable and pillows were soft No complaints other than termites problems Location is ideal for people who doesn’t want the disturbance at all Around 12 km from chaweng area where most of the nightlife exists
6/10
Guest User
Plunge Pool Suite
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 23, 2024
We upgraded our room to a hydro pool villa and it was fantastic! Made a lot of difference to our experience in Koh Samui. All thanks to Terry, who offered us an irresistible offer for the upgrade. The hotel is situated in a very convenient location in Lamai. The beach is fantastic and the sea, clean and clear. Very gentle waves, which made it great for swimming or just floating on your back. Terry was exceptional in his attitude and service, checking in on us every day to make sure we were comfortable and enjoying our stay. There are 2 things which I believe the hotel can improve on: 1. The hot food selection for the breakfast buffet. The fresh bread and homemade jam, as well as the egg station (the shakshuka is worth waiting for), and the variety of cereal were great, but the cooked food lacked variety and quality. Some Thai dishes didn’t look appetising at all. 2. When we were staying in Chaweng, the hotel staff there would set up the deck chairs at the beach with towels for us, and brought us complimentary glasses of iced water(without us requesting for them). It was a kind gesture very much appreciated, especially in the heat of a sunny day. That is what I call 5-star service- when you can anticipate the needs of your guests. Perhaps Pavilion Samui can learn from that. Having said that, we will definitely be back in Koh Samui again, and if we choose to stay in Lamai again, Pavilion Samui will still be our 1st choice.
Roy Gabriel
Deluxe Balcony Suite
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 7, 2024
We had a great 3 night stay. The location is perfect in Lamai, right on the beach and next to the night market and main street. The service was top notch, thank you!
RM1984
Hydro Pool Villa
Stayed in Jun 2023
Couples
29 review
5.0/5
Outstanding
Posted on Jun 26, 2023
This hotel was amazing, fantastic location on the beach, wonderful staff, and an amazing selection of amenities. After reading previous reviews we booked a room with a small private pool, so delighted that we did! Make sure that you get the best room your budget can afford…the private pool was amazing!
Dipendra
Deluxe Jacuzzi Suite
Stayed in Jul 2023
Couples
2 review
4.5/5
Great
Posted on Jul 26, 2023
The front desk service wasn’t the best but the service at breakfast area, bar tenders and the valet was great and helpful. The beachfront view was immaculate and would recommend to friends and family
Vigo
Hydro Pool Villa
Stayed in Jan 2024
Couples
17 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Excellent .......... !!!
Guest User
Hydro Pool Villa
Stayed in May 2024
Friends
15 review
4.0/5
Very Good
Posted on May 24, 2024
We came for the second time. We were a little disappointed: the villa turned out to be outdated and the toilet/shower, which was combined, was very uncomfortable. In addition, the bathroom has windows overlooking the pool and they were not covered with anything (there was no tinting film on one of them). There was a curtain, but it was extremely small and did not help hide the toilet from view from the street. There is not a single hook in the shower area to hang a robe or towel. But in the bathroom there are all the cabinets and a safe. That is, when someone takes a shower or toilet, there is no way to take their things (and I don’t like storing things in damp conditions). The door lock was rusty and it was very difficult to close it, especially since there was no lighting. In the evening it was a whole adventure: as soon as you took the key out of the device, after 5 seconds the villa plunged into darkness and you had to close the villa door, go up the steps in the dark into the courtyard and in the dark close another door to the courtyard. There were two sun loungers in the courtyard, but no umbrella or canopy to hide from the heat or rain. When it rained there was nowhere to dry things. About breakfast: you won’t go hungry, but there’s definitely not enough variety. There were very few Thai dishes to eat: an omelet station and sausages and muesli. Fruits: watermelon, pineapple, mango, unripe melon, bananas (alternated 3 types) The pool and beach were good. But there are stones right in front of the hotel...you have to move a little to the side. To order drinks on the beach you need to go to the pool bar (this is not convenient). Also, last year, in the evening, lanterns and poufs were beautifully placed on the beach, you could have a cocktail in a pleasant a**osphere... now this is not the case and part of the charm of the hotel has disappeared.
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Guest User
Plunge Pool Suite
Stayed in May 2024
Couples
1 review
3.2/5
Posted on May 5, 2024
Trip is misleading because this hotel is not 5 stars, but 4. In my opinion, even 3.5. It needs renovation and is neglected. The loungers are falling apart, the pool is in a shabby condition. I stayed in 4 other hotels during this trip and this one certainly does not deserve such opinions, The swimming pool with a view of the sea is available until about 4 p.m. because people are already asking you to take your things because they are planning dinner. The service was very nice, but that's generally the charm of Thailand :-) After reporting twice, Trip did not get back to me with any feedback.
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Hatefuteandetelisa
Deluxe Jacuzzi Suite
Stayed in Apr 2024
Family
9 review
4.2/5
Very Good
Posted on May 1, 2024
The private beach is great. You can lie down for a whole day. I like the overall style. The coconut trees on the island are great. However, we live across the street. The room is big, but the sense of belonging is not strong. The hotel staff has a good sense of service. The receptionist feels like they have to be nice, not really nice. The massage bathtub is not very smooth to use, but it is compensated. The breakfast fruit is not fresh enough and the dishes are not rich.
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Guest User
Deluxe Balcony Suite
Stayed in Apr 2024
Solo travellers
14 review
4.5/5
Great
Posted on May 1, 2024
The hotel is in a very good location. The beach is very fine. The bar is facing the sea. The view is good. The hotel is relatively old. It is well maintained. The price/performance ratio is good. The night market is right next to the hotel. It is very convenient to eat. The commercial street is very close to the hotel. It takes about 5-10 minutes to walk. There are many massage shops. It is very convenient. The sea food night market is very good. It is recommended to go here for dinner. The hotel manager LYN is very good. When checking in, he personally introduced the hotel room facilities, bar, swimming pool, etc. Very nice. The other managers of the hotel are also very good. Generally speaking, it is a hotel with good price/performance ratio. The hotel is very beautiful to watch the sunset at night and the sunrise in the morning
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Guest User
Deluxe Balcony Suite
Stayed in Apr 2024
Family
9 review
4.7/5
Amazing
Posted on Apr 18, 2024
Located on Lamai Beach, the hotel has warm service and will try its best to meet the needs of guests. You can rent a motorcycle on behalf of you. There is a manager who speaks Chinese and responds quickly! The hotel has two large swimming pools and a small baby pool. The swimming pool is relatively clean. The commercial street is right outside the door, and both directions are very prosperous. The room leads directly to the sea and beach. The fineness of the sand is acceptable. The waves in this bay are a bit big compared to the beaches I stayed at later. The hotel breakfast is not very varied, but it is enough to eat, but it will definitely be boring if you stay for a few more days😆
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6/11
chancarol
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The hotel service is very good, from the junior staff to the manager, they are all smiling and polite. The swimming pool and beach are both very good. The breakfast buffet is rich. I didn’t enjoy the massage pool in the room because it was a bit weird outside the terrace🤣
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Guest User
Deluxe Jacuzzi Suite
Stayed in Feb 2024
Couples
16 review
5.0/5
Outstanding
Posted on Feb 15, 2024
A very comfortable resort. The overall a**osphere makes people calm down and relax quickly. The environment is superior, the service is very good and meticulous, and the facilities in the room are also very good.
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Anonymous User
Premier Pool Villa
Stayed in Apr 2024
Couples
2 review
3.5/5
Posted on May 7, 2024
Staying at this hotel was quite strange. We found ourselves in the days when some senior manager came to the hotel and tried to delegate the work of the staff. He began to forbid guests from pouring their own coffee or waiting for scrambled eggs to be cooked. But everything came out through one place. The cook does not have a waiter who would carry food to the table, especially since the tables do not have numbers, but only the cook knows you by sight and it is not clear how the waiter is supposed to find whose scrambled eggs these are. As a result, everyone went to the cook twice to pick up the finished blue while this miracle manager was not running around. Around the hotel. The rooms and equipment are all quite old and worn out. We lived in a premier room, which is a little more than a spa pool. This type of room is the newest and most recently renovated. The pool in this room is about 1.3 m deep. But there are no steps or handrails to get out of the pool. You have to pull yourself up and get out. The moment of leaving the pool was not thought out. There are 4 chairs outside by the pool, but not a single sun lounger. For some reason, the room had two doors to the neighbors, one across the street, the other through the room. Through the door in the room you can hear your neighbors quite well. But the worst nigh**are in the room is the air conditioning. I'm not a professional, but it seems to me that there is no freon in it. In order for it to cool at least a little bit, it automatically turns on at full power and the noise from this is terrible. And then after some time it stops cooling and it becomes stuffy and it will only start to get cold if the temperature drops a couple of degrees. And then everything stops cooling again. At the same time, the duetton is always at maximum, apparently trying to cool something down. As a result, the room was terribly stuffy and hot. We stayed at the hotel less than planned due to the air conditioning. The staff couldn't do anything. And he says, you see, if you make it colder, then it blows a little cool and not for long. In general, I don't really recommend the hotel.
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