Banyan Tree Hotels in Kuala Lumpur

I love the view. The staff is ao friendly. My room got upgraded from 2bed to 3bed. Thanks to the staff but i cant remmber his name . Thank youuuuu so much really appreciate the staff , view and all during my staff with my family

Royale Chulan Hotel is a luxury hotel that combines traditional Malay elements with modern comfort. Located in the heart of the city, it offers convenient access to key attractions like the Petronas Towers, Bukit Bintang, and the KL Convention Centre. The hotel is well-regarded for its spacious rooms, well-maintained facilities, and attentive service.

This is a great place to stay in KL, especially if solo travel as the location is great, just right next the Central Market and the heritage / colonial walk. The swimming pool is nice, clean and with a nice view! They provide water in the room but also have water dispensers, got lifts or stairs to go up. Staff is nice, cleaning is ok. One of my towels didn't exactly smell good, and on the last day cleaning was not really done except bringing water, changing towels and cleaning out bins.

Amazing suite that truly feels like home. The check-in process was fast and smooth. Just a small tip—avoid using the lift at 12 PM, as it tends to be crowded and slow. We had to take the lift up first just to go down because it was always full.

We booked with kl view room, the view was amazing if you couldn’t book the city view dont worry they have rooftop where you can see the view as well. The hotel closed to restaurants in kampung baru just walking distance. For the parking they have valet 15.90 for a day just leave the car in front of the hotel find small counter they will park your car

Negative: Room TV has no YouTube and Netflix App , very boring and swimming pool is very small. Complimentary coffee powder has no coffee taste and fragrance. Positive: 950 m to Twin Towers and location is quite good. Bed is good and comfortable Room is clean , Safe, Fridge are provided.

Check in : The front desk is helpful and upgraded us to a Mountain View room as it was my boyfriends birthday. They even surprised us with a complimentary cake and balloons decoration in the room. And not forgetting the welcome cookie is a great touch and made us feel welcomed to the hotel. Also to share, I actually left something in the room which i only noticed 2 hours after check out, kudos to the team as they did manage to locate my item and return it back to me. Great service! Room : The room was spacious and impressive with a great view of the mountain. Toiletries that were provided is of good quality. Amenities : We used the gym that was provided and the equipment list is good for us to get a basic workout done. Breakfast : The breakfast is great with a variety of food selection which gives you a lot of options. The kitchen is great at ensuring that every dish is constantly replenished which is greatly appreciated. One thing we noticed, is that the culture within the kitchen is great, and that is a sign of a well trained crew as they were constant being friendly and work together in harmony. A shoutout to the restaurant manager who is always helpful and accommodating to our requests as well as other guests, great job! Location : Great & Convenient as the mall is just downstairs. And have few restaurants which was good and tasty. Need to improve : the carpet in the room needs to checked and repaired. As we’re walking and hurt our leg from stepping on the nail which was used to keep the carpet in place. Thankfully there wasn’t any bleeding, but regardless there were minor injury to our leg from stepping on it. Something which blemished the overall experience of our stay.

We reached about 20-15 mins early before check in time and able to do a early check in everything went smoothly.. they place us at level 33 and the view facing titiwangsa we were expected to get KLCC view but is ok. the suites is well maintained but that’s a some parts need to check for maintenance ( i will listed out at the end of my review. We book a suites 2 bedroom with living room and each of room they got prepared a prayer mat for muslim ( muslim friendly) This place has located 3 restaurant which is level 40th storey they has a western cuisine, level 14th they have snacks area at the pool area and level 1 they have tamu junction place and we did try their Tamu kampong fried rice, grilled chicken and hokkien noodles the presentation, food portion, food taste and restaurant ambience basically is all worth the price and among these 3 basically the tamu fried rice that impressed all of us. the flavour and wok hey taste is there. Night time we went to kg baru bazaar / street food at jln raja muda musa ( can say most of malay cuisine food ), jln raja alang ( indonesia food ) basically the hotel is so strategic interms of food so guys those who stay over dont worry about the food that a lot of varieties surrounded hotel. On the next day morning after breakfast we went to the pools the pools at level 14 the pools showed is 180 degrees view u may see heart of Kuala Lumpur (KLCC, KL TOWER and PNB 118 TOWER) and fyi those who driving Tamu hotel are giving free complimentary carpark unlimited in and out just told them your room number and dont forget to register or inform them during check in . Overall this hotel is convenient closed to food street, muslim and family friendly. List need to be improved for maintenance. - power point in master bedroom cant be used - Both toilet sink is headless - The living room aircond that a water stains leakage - The master bedroom toilet couldn’t lock.