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"Our family of four traveled during the Dragon Boat Festival. The ambiance was impeccable – exactly my kind of style, featuring a huge balcony that would have been perfect for enjoying a fresh brew of Jingmai tea. Pity it rained, so we missed the opportunity to enjoy tea outside. We opted for the family suite with twin beds. The kids absolutely loved its split-level design, happily running up and down between the floors. In the evening, since it was raining heavily and we couldn't go out, the hotel thoughtfully sent up rice noodles, fruit, zongzi, coffee, and milk. Everything was absolutely delicious and perfectly to our taste."

"It was dark when I arrived at the hotel, and I didn't have time to see the whole picture of the hotel. Fortunately, the enthusiasm, thoughtfulness and caring of all the staff soothed the fatigue of a whole day's journey. Yes, it's not a single praise, but all the staff deserve praise✌️. From the youthful little brothers and sisters to the calm and steady brothers and sisters; from check-in, luggage handling, restaurant ordering, serving, cooking tea around the stove, Jingmai folk songs, to soul dance beside the bonfire, all travelers from all over the world spent a pleasant night here. I got up early the next day and encountered the sunrise, starting a beautiful day. Thank you for your service, and I wish everyone a prosperous and healthy Year of the Dragon!"

"1. 環境與設施：一進酒店就被温馨大氣的裝修吸引，房間乾淨整潔，床品柔軟親膚，泳池幹蒸房住得太舒心了！ 2. 服務貼心：從前台熱情的接待，到客房服務及時響應需求，工作人員全程面帶微笑，細節之處盡顯用心，賓至如歸的感覺拉滿！ 4.位置與性價比：酒店地理位置絕佳，周邊商圈、出去酒店外面就是美食街出行超便捷。都是超高性價比之選！ 5這次入住體驗堪稱完美！環境、服務、設施都無可挑剔，下次來一定還住這兒！"

"Out of expectation!! Jingmai mountain is not yet well developed as a tourist destination (which makes it more original and peaceful too). So I didn’t expect anything like Xiangongjia - the hotel is well furnished and designed with professional hotel management. The local owner is very friendly too and organised the fire dance on our first night. The restaurant in the hotel is incredible too - tasty and clean - a level I had never expected just in my hotel and not even in this less developed tourist destination - so we spend 2 nights here - so continent when it is less dangerous drive during night time in mountain area. The manager also helped me to prepare a bday cake for my friend and made tea for us. And thanks for sharing your and this hotel’s story. If you have the budget, this is definitely your best choice."

"As a self-described ”luxury” hotel that dares to charge a price of 5,000 a night, it is very bad! I was so angry that I checked out early the next day and left! I advise hotel lovers, if you want to experience a luxury hotel, don't choose this one. I booked three rooms (the price of a night totaled about 13,000), the electric curtains in one room were bad, the smart toilet flushing function in one room was faulty, and the mouthwash cup was damaged in many places. More outrageous, we went to the pool at 4 or 5 in the afternoon to prepare for swimming, and found that the water in the pool was dirty, there were various foreign objects, and there was a lot of moss on the ladder! And the lounge chair by the pool has no cushions, no bath towels, no water, and the chair is broken. I can't believe this is the ”luxury” hotel where the room starts at 3000! I complained to the lobby manager, and the result was that the hotel would clean up as soon as possible, and the pool could be handled the next day. I was almost happy! Then the lobby manager told me that I was very sorry, the leader specially approved to give me a dinner or a SPA 😂😂 I am missing your meal? ! I refused directly, and then called Trip.com to complain. Trip.com negotiated a 20% discount on the first night's room rate. I can say that the leadership of this hotel is not worthy of operating luxury hotels at all, and they don't even understand what the customer base of luxury hotels is, the low-level! I clearly told Trip.com that I did not accept the hotel's processing results. Trip.com communicated until 10 o'clock in the evening. In the end, the hotel did not give in. Trip.com gave me some compensation. The next day, even if I couldn't find other good hotels temporarily, I checked out and left. I really didn't want to be a big deal in this stupid hotel! What I want to say is that instead of setting the price high, you can self-proclaim as a luxury hotel, without pursuing detailed management and services, it is just a cottage. Last May 1st, I went to Chongzuo Lishi in Guangxi. In contrast, I completely crushed this Bailian."

"I stayed for two days. The room was very clean. The bath towels, bathrobes and face towels were all packed in plastic bags, and there were also disposable ones. The running water and drinks in the room were free and replenished the next day. The face tissues were also wet. I liked the robot service the most. In order to let the robot serve more times, I stayed for two days and ordered takeout four times. The experience was super friendly and interesting! Breakfast and lunch are free and self-service, and the taste is also good. When I left, I was given a box of tea as a souvenir. I will choose this place next time I come!"

"這次入住體驗超棒！酒店位置很便利，出行購物都方便。房間乾淨整潔，設施齊全，床品舒適，睡得特別香。工作人員服務熱情周到，辦理入住退房都很快，有問必答，還主動提供了不少當地遊玩建議。早餐種類豐富，味道也不錯。性價比很高，下次來還會選這裏！"

"I originally planned to get full marks, but a chicken crowed at four o'clock in the morning until seven o'clock. I really didn't sleep well. The hotel environment is very good, the front desk staff is very enthusiastic and has a good attitude. The breakfast is also very rich. Except for the chicken, everything else is full marks."

"這次的入住體驗非常好，必須給個大大的五星好評，酒店裝修很有格調，大堂高級感十足，房間乾淨整潔，床品舒適，特別喜歡大落地窗設計，窗外景光一覽無餘，他家酒店交通也相當便利，步行5分鐘就到中心商圈，周邊有很多美食店和便利店，旁邊100米左右就是拉祜廣場，晚上很熱鬧但不吵，完美兼顧便捷與安靜，酒店內服務人員也相當熱情專業，從進門的安保大叔到酒店老闆，老闆都非常熱情好客，體驗感直接拉滿，總之瀾滄酒店特別推薦萬悦，下次來還來這裏！"

"Review: Eterna Venue Hotel (Liu Shi) - A Tea Mountain Retreat As a self-proclaimed “well-travelled” individual, I never expected Jingmai Mountain to take my breath away again—but it truly did. The journey here is a testament to Yunnan’s untouched beauty, with rolling emerald tea fields, ancient forests, and villages where ethnic tribes have lived for generations. We decided to stay at Eterna Venue Hotel (Liu Shi) instead of the many BnBs on the mountain, having often found those overpriced and lacking in cleanliness. What a pleasant surprise this hotel turned out to be! From the moment we arrived, the warmth of the staff made it feel like home. Many of the team members come from nearby tea-farming communities, and their passion for the land was palpable. They didn’t just serve tea—they shared stories of the heritage behind it, offering insights into the different tea varieties and local traditions. The room was spacious, comfortable, and thoughtfully designed with high-quality linens. I loved waking up to the sound of roosters and the first rays of sunshine streaming through the window. If you’re like me and prefer to leave the window open at night, the fresh mountain air is the perfect way to start your day. For breakfast, don’t miss the fresh rice noodles and seafood congee—so flavorful! The fruit selection was also fresh and changed daily. A pleasant surprise was finding Cha Ling (a premium LVMH brand) as the hotel’s amenity. Made with tea extract, it added a luxurious touch to my stay. One of my favorite experiences was the traditional tea baking session, Wei Lu Kao Cha. We gathered around a carbon stove, sipped Pu’er tea, ate locally harvested fruit and nuts, and learned to bake our own tea leaves under the guidance of tea masters. The staff’s pride in their cultural heritage shone through in every interaction, making what could have been a simple stay feel like an immersive cultural journey. For anyone looking to experience the authentic soul of Yunnan’s tea mountains, Eterna Venue Hotel offers more than just a place to stay—it provides a meaningful connection to this beautiful region."