Hotels near S-Pal Sendai, Sendai

From the moment we entered the hotel, the atmosphere was beautiful and relaxing. We were warmly welcomed with a Nespresso coffee machine available as a welcome drink, which was a very nice touch. The room was slightly more spacious than most hotels in Japan, beautifully designed, and very clean—making our stay comfortable from the start. During our stay, we experienced the Aomori earthquake. We could clearly feel the shaking, and our phones received emergency alerts, so we quickly evacuated using the outdoor emergency stairs. When we reached the lobby, a staff member named 佐藤 (Sato) was already there, calmly reassuring guests. He noticed a lady who had run out barefoot and quietly brought her a pair of slippers without making a scene—such a thoughtful gesture. Mr. Sato was friendly and attentive during check-in, and during the earthquake he remained calm, clear, and informative. His professionalism and kindness left a deep impression on us. Overall, a wonderful stay with excellent service and genuine care for guests. Highly recommended.

hotel was amazing! hotel was kind enough to upgrade our room on the day as we needed 2 beds magical mirai 2026 was the main highlight of the trip & stay! thanks for making the experience a very memorable one 💙🎶

The hotel staff was excellent, doubtless. The location is convenient, just next to a metro station; however, it takes about 15 minutes tio go from Sendai Station to the hotel. But if you try the metro, it leads to to severl levels dwon plus lots of waiting time for the train. So it is not the best location i would say. For the hotel room itself, it is a standard Japan hotel room. Smaller than i expected or expereinced in othe Mitsui Garden Hotel. That was a bit disappointing. I remember i was given a room with stinky smell. And i rushed to the front desk to ask for a cahnge of room. They immedaitely changed another room for me. But the reaction from their face, I wonder this smell problem must not have been new to them. But anyway, the staff was super nice. By the way, the public bath is normal. But i would say it lacks a space for people to relaxe outside the bath. There is no seat nor sofa outside. I need to go down to my room straightly. That was a bit not common in Japan hotels.

The hotel is located near sendai station and staff is really nice! The room is quite big and onsen is superb!! Very clean and comfortable bed and room.

The hotel was exceptionally clean and well-maintained. The spacious environment made the stay very comfortable. The bathroom was fully equipped, featuring a rainfall shower and a separate wet and dry area for added convenience. The extra-large double bed came with four pillow options, catering to different preferences. Additionally, the room provided a hairdryer, straightener, and curling iron, which was a thoughtful touch. The staff were polite and friendly, making the overall experience even more pleasant.

We really enjoyed our stay at this hotel. The location is fantastic, our room was a good size and it was so quiet at all times - no noise from neighbours or from the street. Really clean, TV with YouTube and Netflix was so good and the wifi worked seamlessly. Would thoroughly recommend and would happily stay again.

Wow! Everything was nice here! The location was good, close to the station. The amenities were remarkable and the b'fast buffet sets the standard! I will highly recommend this Koko Hotel and would be more than satisfied to stay again!

Traveling with family for few days at Sendai. Good location to JR Sendai station. Lounge open for all guest to have complimentary drinks till late night.

It was only one night stay but the room was comfortable , it takes 20 minutes of walk from the train station but it was a nice stay

I stayed in a twin room with a reception set. It was nice and spacious. The beds are two singles so they're a bit small, but I was able to sleep comfortably so it was fine.