Hotels near Puerto Marquez, Acapulco

Very beautiful views of the sea and Acapulco!

The overall is very good, but there is a problem with the faucet in the bathroom. Once it is turned on, it will spray out of the basin.

The hotel is great , facilities, hostels, but as we don't have beach every day we move on your truck to the Palaya Club, it's great are 10m in truck and you are on the beach with all the services of the Hotel.....for not... there was our problem The beach club shoppers did not listen to us, for 4 times my husband had to stop and go to the bar and come loading food and drink, we called them up to more than 6 times , they said if yes and never arrived anyone to take our order. The great room and its service at Valet Parking in return said the best I've seen, efficient, friendly,  Finally there was everything in this hotel buried and bad, but obvious attention on the beach is a basic in holidays and was not at the height

Todo en general muy bien, solo tengan cuidado con los del valet parking golpearon mi carro y no me dijeron, apenas me estoy dando cuenta.

Looking for all-inclusive resorts, the Ritz appeared as one that provided a lower cost compared to other hotels in Acapulco. Deciding to give them a try, we stayed at the Ritz for a week. The studio suite was a decent size, not too small but it isn't a very large room either. The room was cleaned quite nicely when I arrived. The staff treated me well, and helped me with my inquiries. One thing to note is that the Ritz is a bit of a distance from the airport, and it's not next to the beach, but it doesn't take too long to get to the places necessary to enjoy Acapulco. Overall, the Ritz can provide good value for money if you're looking for an all-inclusive resort in Acapulco.

Even though I booked a windowless room, it had air conditioning, no complaints at all.

The hotel is renovated and all the staff provide excellent service. However, during peak season, they should emphasize the rules more. Some guests don't respect the rules; they reserve tables, lounge chairs, palapas, and chairs for the entire day. They go into the pool wearing t-shirts, come out wet, go to the elevator or reception, and serve themselves excessive amounts of food without eating it. In my room, the bathroom door creaked excessively. The door to the stairwell also made a lot of noise, and my room was right next to it. When I made my reservation, I requested a room not near the elevator, and they assigned me a room right outside the elevator.

Unfortunately, the rooms are not as advertised. I think it was due to our particular circumstances that we stayed in rooms on the first level.... But everything was very good in terms of service and cleanliness ☺️

The hotel is convenient to shopping and restaurants. There are 2 pools but they are in different parts of the hotel. Room was larger than most in Mexico and had a small kitchen. All in it was a good place for the price.

Very good, good service, we were well looked after, and the hotel is in a strategic location.