"The best staff in the world, absolutely excellent, with great service and incredible patience! It's rare to find such patient and helpful staff abroad! I'm truly touched! Thank you, beautiful lady! The hotel is very quiet, as long as your neighbors aren't noisy. There's an elevator, and a restaurant on the first floor where you can pay for meals. No water is provided in the room, but a large Walmart supermarket is right next door, making it super convenient to buy anything you need! I really love it here, and I'll definitely stay here every time I come to Mexico! For this price, it's fantastic. I don't understand why there are so many bad reviews. For so little money, to stay in a 3-star hotel with these conditions, it's already quite good!"
"The room was nice, the lobby was small, quiet and elegant, and the room was large enough. The front desk staff was friendly and spoke fluent English. A local friend came to visit me at the hotel and reminded me to stay indoors at night in this area, as local Mexican gangs are quite rampant. So I stayed indoors the entire time."
"The location is excellent. is quite close to city centre and restaurants."
Very Good
73 reviews
8.2/10
1 night
From US$27
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8.7/10
Very Good
AAnonymous UserThe same problem with all holidayinn hotels is that there is a lot of room for improvement in hotel management. After the room was cleaned every day, someone would keep knocking on the door asking if the room had been cleaned. This shows very poor management. The location of this hotel is in a prosperous area in the city center, with very convenient transportation and easy taxi access for daily travel. It is convenient to eat around and safe to walk.
GGuest UserThere is a shopping mall just outside the door, which is very convenient. Walmart supermarket, shopping mall. The hotel has a shuttle bus to the airport, which runs every hour, departs on the hour, and has luggage storage service.
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico. The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future. On the bright side, the breakfast was really nice. Good variety, fresh options, and great service. If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
GGuest UserI recently stayed at this hotel and was thoroughly impressed with the experience. We arrived quite late, around midnight, but the staff were accommodating and made the late check-in smooth and hassle-free. Security was present at all hours, which made us feel safe throughout our stay. The apartment itself was modern and very well-equipped with all the utensils and facilities we needed, making it easy to prepare meals and feel at home. Everything was spotless and smelled wonderfully fresh the moment we walked in. Overall, I’d highly recommend this place for anyone looking for a clean, secure, and comfortable stay with great amenities and friendly service.
GGuest UserExcellent location! Walking distace to main avenues and transportation points. The staff was very friendly and helpfull at all times. the room was spacious, with individual unit (heater/AC) Some rooms have jacuzzi, you need to request it at moment of reserving a room. The hotel offers buffet breackfast(for extra charge) All and all, good value gor money I will stay there again here when visiting CDMX again .
GGuest UserWe loved staying here although we did have a few hiccups. We arrived before check-in but we could leave our luggage at the hotel which was a relief. Unfortunately we lost our luggage ticket while out, but the front desk employee Grecia made it seem as if it were a huge problem and that we would not be able to retrieve our luggage at all. She did not reassure us even after we expressed confusion and concern. However once we had already gotten very stressed about this, another employee simply asked for our identification and quickly resolved the problem (which was their standard protocol). The stress was avoidable. When we arrived to the room we had to call to request robes and slippers, and there was only one water bottle even though we were two guests. In the bathroom, there is only one hook for the towels, which was inconvenient. The shower also leaked water all over the bathroom which is an architectural problem and can’t really be helped but was annoying as the bathroom floor was wet. The lighting in the room was also very dim, but that might just be a personal preference. Multiple times when requesting towels or water from room service, we had to call several times to remind them of our needs (we even once went personally to remind them at the front desk after 3 times of calling). On our last day we were eager to enjoy one final breakfast, which is listed as being from 6am-11am. However the food was not set up until 6:20-30, so we had to rush to eat before checking out to make it in time for our flight. Also at breakfast there is no self service tea or water station, and although the staff are attentive, it’s too much for them to be able to meet everyone’s needs at rush hour breakfast. However despite all of this we are left with a great memory of staying here. The food at breakfast was delicious, and most of the staff were very kind despite the delays in service. The location is convenient and the room was comfortable. I do not regret staying here although for ~300 USD a night I might expect a little bit more attention to detail.
GGuest UserEveryting about this hostel was amazing! They offered a free welcome drink on their beautiful roofop bar, the dormitory room was very comfy with private bathroom. We were only 3 people in a 6 bed dorm. Breakfast was great, with different options. I would definetely come back, good value for the price.
What is the average price of a hotel in Mexico City this weekend?
According to the latest 12-month data from Trip.com, the average price for a 3-star hotel in Mexico City this weekend is US$165 per night. For a 4-star hotel, the average cost is US$314 per night. If you're looking for a luxury experience, 5-star hotels in Mexico City this weekend typically cost US$825 per night.
How much do hotels in Mexico City cost per night on weekdays?
Based on the latest 12-month data from Trip.com, the average price for a 3-star hotel in Mexico City during weekdays is US$152 per night. For a 4-star hotel, you can expect to pay around US$291 per night. If you're seeking a luxury stay, 5-star hotels in Mexico City generally cost US$851 per night on weekdays.
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