Because the drainage, shower, and regulating valve in room 8115 on the first floor where I stayed the day before the business trip were not working well, I returned to the hotel today to ask for a room change. I saw that the bed, shower, and regulating valve were all replaced with new ones, so I asked. Check if all the waiters are all right. After a day of busy work outside, I don’t want to move anymore. After taking a short break, I went to take a shower and I’m still very satisfied. I didn’t expect the hotel to be very active in solving the problem. The general manager of the hotel knew that I was back, and he personally delivered fruit to me and apologized. Although it was a bit unpleasant this time, I am very satisfied with the attitude of the hotel and the general manager, but I still suggest that the hotel should check the facilities and equipment more in the future to avoid affecting the guest experience. Overall, I am very satisfied. I would like to give the hotel a thumbs up👍
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