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"The hotel has free parking, breakfast is on the first floor, and the surrounding environment is quiet and comfortable. The balcony of the room is large, but the room is small, and the overall feeling is OK."

"Very satisfied accommodation experience, the kitchen is fully equipped and it is very convenient to cook by yourself. The environment is very good, there are many special dining around, basic procurement is very convenient, walking along the Thames is very comfortable."

"Fantastic location so close to Surbiton station meant after a speedy check in was able to get the train into london to catch a show. Parking was available not too far away and as we had to rush for a train our luggage was taken to our room ready for our return. The room was clean and bed extremely comfortable with a fab jacuzzi style bath. The spread at breakfast in the morning was delicious, and whilst there was no cooked option, what was available was delightful. Fresh juices - orange/apple, yoghurts, granola compotes, cereal, bread/toast/bagels/muffins, cold meats, cheese, smoked salmon, tomato, cucumber, cook your own boiled eggs with timers, fresh fruit - apples/bananas/satsumas/grapes, croissants/pastries, freshly prepared choice of coffees and teas. Set us up for the day of sightseeing! Every interaction with staff was professional, helpful and genuine! All with a smile 🙂"

"Nice experience. The place is clean"

"The location is very advantageous, close to the train station. The room is clean and comfortable, very nice👍🏻👍🏻👍🏻 The hotel offers paid indoor parking. Parking fee is £7 overnight"

"The room was good, the size was right and the bed was comfortable. There is a capsule coffee machine in the room. The menu ordered separately for breakfast is delicious and not expensive. The hotel is next to the Thames."

"Very comfortable room and great location☺️"

"The windows could be cleaned from time to time. The same goes for the hallway, where pigeons nest on the ledge and the windows are dirty. The hotel has a dingy character, which the entrance area also contributes to. The bathroom should have a brush for the toilet. The towels should be checked for residue before being placed; some of them looked very dirty, with indefinable stains. If a kettle and packaged coffee powder (old) are provided, perhaps a bottle of mineral water should also be provided for the price. The breakfast was nothing, the price was excessive. I suspect the scrambled eggs were made of powder, the sausages were old (fried a long time ago), hard. Bacon too, with cold white fat residue. Everything was cold anyway. Otherwise there was no cheese or slices of sausage. On the second day it was probably the leftover sausages and bacon etc. from the day before. The only thing that was OK was the coffee machine."

"Hygienic and tidy. The hotel lobby looks very comfortable, the bedding in the room is comfortable, and the items in the room are all in good order. The hotel has a good service attitude, the front desk is helpful, check-in and check-out are smooth, and the room is clean and tidy"

"Mainly staying at work, good service attitude, good location, very close to the city center, just across the bridge, it is easy to buy around, the room is full and there is a living room"