Guest User
September 13, 2023
Stayed here for 6 nights with a group of over 70s, as a coach/air trip from UK. This hotel is situated on the side of a mountain, and access from street level on foot is via a tunnel under a motorway, then a lift, then a walk across another terrace, then up a funicular, to reception level. On arrival we were delayed by an unexpected daily charge for using the pools and access to drinks including water at the bars and restaurant. Our UK guide was also unaware of this in advance. We really had no choice but to pay up and were fitted with a wristband. Our room (upgraded by us to panorama in advance) was large, spacious, clean and well appointed. The view was spectacular. However, it overlooked a terrace where music played each evening until late. Food was very good, all buffet style help yourself. Pool on level 4 was lovely, very busy and noisy with loud music. Some activities offered but we didn’t participate. Another pool further down but didn’t use that one. Lots of sun beds around the pools and terraces. This hotel is very noisy, lots of young children staying with echoes of their cries and shouts all around. Reception area especially noisy. In summary this hotel is more suited to younger guests. No porterage offered by the hotel when we left for a 5 am pick up for our flight home.