To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
Filter by:
Sort by:
All Reviews(9)
Positive reviews(9)
Reviews with photos/video(1)
Anonymous User
Executive Suite
Stayed in May 2024
Business travellers
11 review
4.0/5
Very Good
Posted on May 28, 2024
It's OK. I came here for business inspection. The hotel's service attitude is good and they agreed to the temporary changes. So I recommend it and I will definitely stay here next time.
Original TextTranslated by Google
Guest User
Deluxe Twin Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 2, 2024
The room is very clean, the breakfast is the best, the local chicken noodles and beef noodles are delicious😋
Original TextTranslated by Google
Response from Property: Dear customer,
We sincerely thank you for choosing Bien Bac Hotel as your accommodation during your trip.
Your satisfaction is a great encouragement to us, and we will continue to work hard to bring you the best experience. If you are satisfied, please rate us on TRIP.COM.
If there is anything we can do to improve our service, please leave a comment. We always listen and appreciate your feedback.
Thank you again and hope to see you soon!
Guest User
Deluxe King Room
Stayed in Oct 2023
Business travellers
4 review
3.0/5
Posted on Oct 6, 2023
The attitude at the front desk is bad, but everything else is okay
Original TextTranslated by Google
Guest User
Superior Twin Room
Stayed in Dec 2022
Business travellers
12 review
5.0/5
Outstanding
Posted on Dec 7, 2022
Overall feeling good
Original TextTranslated by Google
Guchengyibeihuo
Deluxe King Room
Stayed in Apr 2024
Business travellers
27 review
5.0/5
Outstanding
Posted on May 23, 2024
Will stay again
Original TextTranslated by Google
YYSFM
Deluxe King Room
Stayed in May 2023
Business travellers
19 review
5.0/5
Outstanding
Posted on Jun 14, 2023
Very good and comfortable
Original TextTranslated by Google
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 21, 2024
It's nice hotel with large glass window offering panorama view of the town, comfortable bed. Very friendly staffs, Breakfast was good, there are many good restaurants near by, just 300m to border gate. It is highly recommended this hotel to travelers