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5 star

Sandals Montego Bay (Smb)
4.3/554 Reviews

Sandals Montego Bay (Smb)

Montego Bay|1.19km from Tropical Bliss
Travel from Toronto to Sandals Montego Bay Our trip was from April 19th to April 26th, 2024 to Sandals Montego Bay. This was our first trip to this resort but we have been to other Sandals resorts. Travel through Airport Flight down was ok from Toronto. Due to a strike, there was no food served on the flight besides pretzels and drinks. Getting through the airport was simple. We applied for the online immigration form for Jamaica before leaving but only got a notice that it was accepted. No confirmation. They did not hand out paper forms on the plane. There were lots of QR codes to apply and we found out that is all we needed. You will scan your passport on a machine, get a weird picture then gather your luggage. Getting our luggage was quick and getting through the final Customs inspection was quick. About 20 minutes from plane to Sandals lounge. We were barely in the lounge to grab a drink and snack before heading to the bus. It was only 3 couples on the bus and 10 minutes drive to the resort. Arrival We were greeted with the cool towel and escorted to the Club Sandals lounge. We did the online check- in so we had no forms to fill out. We were given a drink and a little explanation for what we can expect. With arrival before 3 PM, we could not go to our room, so we went to the **** Shack for some lunch. Around 3PM, we came to get our keys to our room. We were escorted to RM 203. Nice room but looks out to the roof of Tokyo Jo’s. We were told our bags were brought to our room but one problem, they were not in our room. They didn’t know where they put them. Fortunately, my wife noticed 205 written on the tags so they checked the room and our bags were there. Fortunately, no one was in that room. We requested to stay in that room since the view improved (can see more of the ocean), our bags were already there and no one was booked for that room. They agreed with some prodding. Room We were in the Oceanfront Honeymoon Club Level Room w/ Balcony Tranquility Soaking Tub (OFT). The room was nice. Not super big. The bathroom was spacious and the shower was large. The closet had lots of hangers and the safe was large enough to hold all our items. It was big enough to hold a couple of laptops if necessary. The room was cleaned every day. The turn down service was around 6:30ish every day. Most days there were inspirational cards on the bed. The fridge was not always restocked each day. We had to ask some days to get it restocked. Don’t know why it wasn’t, considering we walked past the people who were restocking the rooms. Since we are not big alcohol or beer drinkers, we asked for more water, juice and pop. The water were large glass bottles that were filled each day with stickers of the day on it. We like to drink some milk (yes, milk) in the evenings or for the wife’s tea and the Club Sandals group got us a couple of boxes during the week. The balcony was spacious to sit out on and watch people pass by or a wedding. It was a nice place to si

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Top rated hotels in Montego Bay

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Sandals Montego Bay (Smb)
4.3/554 Reviews
Travel from Toronto to Sandals Montego Bay Our trip was from April 19th to April 26th, 2024 to Sandals Montego Bay. This was our first trip to this resort but we have been to other Sandals resorts. Travel through Airport Flight down was ok from Toronto. Due to a strike, there was no food served on the flight besides pretzels and drinks. Getting through the airport was simple. We applied for the online immigration form for Jamaica before leaving but only got a notice that it was accepted. No confirmation. They did not hand out paper forms on the plane. There were lots of QR codes to apply and we found out that is all we needed. You will scan your passport on a machine, get a weird picture then gather your luggage. Getting our luggage was quick and getting through the final Customs inspection was quick. About 20 minutes from plane to Sandals lounge. We were barely in the lounge to grab a drink and snack before heading to the bus. It was only 3 couples on the bus and 10 minutes drive to the resort. Arrival We were greeted with the cool towel and escorted to the Club Sandals lounge. We did the online check- in so we had no forms to fill out. We were given a drink and a little explanation for what we can expect. With arrival before 3 PM, we could not go to our room, so we went to the **** Shack for some lunch. Around 3PM, we came to get our keys to our room. We were escorted to RM 203. Nice room but looks out to the roof of Tokyo Jo’s. We were told our bags were brought to our room but one problem, they were not in our room. They didn’t know where they put them. Fortunately, my wife noticed 205 written on the tags so they checked the room and our bags were there. Fortunately, no one was in that room. We requested to stay in that room since the view improved (can see more of the ocean), our bags were already there and no one was booked for that room. They agreed with some prodding. Room We were in the Oceanfront Honeymoon Club Level Room w/ Balcony Tranquility Soaking Tub (OFT). The room was nice. Not super big. The bathroom was spacious and the shower was large. The closet had lots of hangers and the safe was large enough to hold all our items. It was big enough to hold a couple of laptops if necessary. The room was cleaned every day. The turn down service was around 6:30ish every day. Most days there were inspirational cards on the bed. The fridge was not always restocked each day. We had to ask some days to get it restocked. Don’t know why it wasn’t, considering we walked past the people who were restocking the rooms. Since we are not big alcohol or beer drinkers, we asked for more water, juice and pop. The water were large glass bottles that were filled each day with stickers of the day on it. We like to drink some milk (yes, milk) in the evenings or for the wife’s tea and the Club Sandals group got us a couple of boxes during the week. The balcony was spacious to sit out on and watch people pass by or a wedding. It was a nice place to si
Royal Decameron Cornwall Beach - All Inclusive
3.6/5101 Reviews
The environment is very good and the facilities are also very good
Hotel Grand A View
4.2/5103 Reviews
Excellent staff from the Wayne the shuttle driver to the front desk clerks Mervina and Beverly and the activities clerk Marsha. Housekeeping and bell hops gave excellent service. Housekeeping surprised me with a beautiful birthday surprise designed with flowers and towels on my bed!! Very clean modern room with large flatscreen had firestick tv steaming! Fridge wasn’t working properly and hot water kept going out but it was fixed quickly. Ice bucket / coffee pot present but must get ice from restaurant. Dining staff very accommodating. Food was ok. Breakfast is complimentary with local menu mixed with American items. Loved eating overlooking the spectacular views of the ocean and planes flying in nearby at MJB airport. Lunch and dinner not comp. I ate down the cul de sac at Peppa’s Restaurant which had amazing food. Property interior is very nice and the views leading to the ocean overlooking the tourist areas spectacular! One can see the The hotel sits on a hill so ging to and from tourist activities like the hip ***** and other tourist attractions nearby is 1.5 miles walking but a 30 min walk around and down the hill. BUT THE TRANSPORTATION TO AND FROM THE TOURIST ***** SHOULD BE COMPLIMENTARY. I spent most of my money on shuttle service which only was less then 2 miles!! Each way is $20!!! Free shuttle service should be offered only to the main ***** because it is dangerous walking around a hilly terrain faced with speeding cars and trucks. The location on the map is somewhat deceiving. It’s best to rent a car just to go down the hill. Hopefully shuttle service will change soon and service ran periodically at least 2 times an hour to the ***** and back.
S Hotel Jamaica - Luxury Boutique All-Inclusive Hotel
4.5/5103 Reviews
I had an amazing vacation at S hotel. The service was top notch! I had issues with the bathroom upon checking in, and the assistant GM immediately upgraded my room and added free massages to compensate for the inconvenience. The food was delicious and the overall atmosphere was warm and welcoming. If you’re a sunset lover, then you’re in for a treat! I will definitely be returning.
SeaGarden Beach Resort - All Inclusive
3.6/5107 Reviews
Another delightful stay. We book this hotel for our friends to enjoy and experience the beauty of this hotel
Royal Decameron Montego Beach Resort - All Inclusive
3.3/5102 Reviews
Be forewarned, this resort is definitely not at all as the photos suggest. We did not expect a five star but this is a 2 or 3, definitely the worst resort we have stayed at. It is quite battered and in desperate need of a major renovation but the rooms they put my family in are just awful. Check-in took an unbelievable hour and forty minutes and it was another two hours and twenty minutes before we got our keys. The lobby was completely chaotic, way too warm and filled with confused, irritated, even angry people trying desperately to check in and get to their rooms after a day of travel. Two of the room keys (note, they are actual keys at this resort) were ”lost” by previous guests which left us feeling quite unsafe. The manager seemed shocked when I suggested the locks should be replaced if the keys are lost. Our rooms are on the ocean (which is nice), but are also on a very busy, noisy road and to our immediate right as we look at the ocean is a chain link, barbed wire fence. It's impossible to take in the ocean view without that eyesore in your sightline. There is a pile of garbage along the fence and actual rats running in front of our room. You read that right. The front and back doors to our room don't fit well. There are gaps which insects are coming in. There are no working lights outside our room. I drew this to the attention of the manager and she just denied the reality, insisting there is adequate lighting. The first two pics were taken at 8:00 PM right outside our room. Twenty yards from the public beach and street and pitch black, but my concerns about feeling unsafe are dismissed. We are here for three nights at the end of an otherwise wonderful Jamaican vacation but are really upset that we paid $2500 USD for our family to stay at a place like this. Make a different choice! Management, don't offend me by sending your auto reply where you end by saying that you hope I will come back so you can do better. I am still here and have given you many chances to make things better.

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