Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 21, 2026|2 Single Beds Classic
ShupangxiedexiaowuguiAfter reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night from:AU$684
Posted on Feb 25, 2026
Guest UserAn excellent experience! The beautiful environment offers stunning sunset and stargazing views, making it perfect for large families. Although it's a bit far out, the resort facilities provide everything you need, and there's enough to do on-site to keep you occupied all day. The included breakfast and dinner were plentiful, and the location is conveniently close to Kyushu Zoo and Yufuin, so you can easily add them to your itinerary.
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Price per night from:AU$233
Posted on May 22, 2026
Qian ChinCelebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.
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Price per night from:AU$399
Posted on May 13, 2026
ClaraLinsnOur stay at Suginoi Resort was wonderful and very memorable. The room was spacious, clean, and comfortable, with a beautiful view that made the stay even more relaxing. The facilities were excellent, especially the onsen and family-friendly amenities.
The dinner buffet had a wide variety of choices and everything was fresh and delicious, making it one of the highlights of our stay.
Location was convenient and peaceful, perfect for a relaxing getaway. Staff were friendly, polite, and attentive throughout our stay.
Overall, we had a very enjoyable experience and would definitely love to visit again ♨️✨
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Price per night from:AU$266
Posted on Dec 30, 2025
Anonymous User
The best hotel in town! for self-help trip. location is good escpecially near hypermarket, youme, that you can buy food and garment there. They provide parking lot for free, and it closed to the hotel. Their decoration is classy, they use Balmuda! I recommend the big room for 4 people. It has a lot of space. However, the room can not be keep sound. Everybody can hear our voice. but the staff is so nice
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Price per night from:AU$181
Posted on Mar 21, 2026
Guest UserThis hotel boasts a great location, perfect for enjoying the scenic steam rising from Yumetake. However, the view of Kannawa was a bit disappointing due to ongoing construction in front. Among all the ryokans I've stayed at in the Kannawa area, this one had the largest open-air bath – it was absolutely wonderful! Dinner was neat and tidy. I distinctly remember selecting a room with a bathtub when booking, but the room I was assigned didn't have one. I knew that rooms with and without bathtubs had different prices, so it left a rather unsettling, even upsetting, feeling. Despite that, the hotel's location is fantastic for exploring the Hells of Beppu!
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Price per night from:AU$207
Posted on Mar 25, 2026|Twin Room (non-smoking)
Guest UserA cozy inn in the Kannawa area.
Perfect for those who want to avoid spending time traveling, as it's close to the ”Hell Tour” hot springs.
We enjoyed all-you-can-eat wagyu steak, a buffet, and à la carte dishes brought to our table, ensuring we could eat piping hot food. Alcohol and soft drinks were also all-you-can-drink. I wanted to try everything, but unfortunately, I'm getting older and can't eat as much.
The hot springs had a limited variety of baths, but bath towels and regular towels were available in the main bath, so it was nice to be able to use fresh ones each time.
I would like to visit again with my family if I have the opportunity.
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Price per night from:AU$150
Posted on Jan 9, 2025
chiiko Ito
It was nice that the entrance was close to the large public bath, mixed outdoor bath, restaurant, and guest rooms.
Perhaps because we made a reservation during peak hours, the restaurant was closed in the evening, so we made a reservation at a nearby izakaya instead.
The breakfast buffet was delicious.
We stayed in a double bed room with two adults and one 1-year-old child, but when the child got under the bed, he came out covered in dust, so I'm giving it a low rating for cleanliness.
The outdoor outdoor bath was clean, as it seems to be cleaned every morning.
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Price per night from:AU$141
Posted on Feb 4, 2026|Standard Twin Room-Non-Smoking
SIMMER.DWent with a friend this time. They have free hot springs/baths, and it wasn't too crowded. The best part is it's super, super cheap and the location is very convenient, easily accessible whether you have a car or not.
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Price per night from:AU$52
Posted on Dec 31, 2025
みかんlove
It is difficult to walk because it is a few kilometers from Beppu station, but if you can use the free shuttle bus or the fixed-route bus systematically, you can stay without a car. There is a Family Mart nearby, but be careful because alcohol is not sold. The meal is very delicious with local dishes using Oita ingredients.
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Price per night from:AU$114