Holiday Inn Mulhouse

Holiday Inn Mulhouse Reviews

Holiday Inn Mulhouse

34 Rue Paul Cézanne, Mulhouse, FranceView Hotel Details
Holiday Inn Mulhouse
Holiday Inn MulhouseHoliday Inn MulhouseHoliday Inn Mulhouse
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Holiday Inn Mulhouse Guest Reviews

4/5
Very Good
74 review
Verified reviews
Location3.9
Amenities4.0
Service4.0
Cleanliness4.1
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All Reviews(74)
Positive reviews(66)
Reviews with photos/video(4)
Negative reviews(8)
z19930612
Standard Queen Room
Stayed in May 2024
Solo travellers
6 review
3.2/5
Posted on May 10, 2024
I booked a Holiday Inn, but when I checked in, they said they had no rooms, so I was arranged to stay in an apar**ent next door. Although the apar**ent was a large suite with a balcony and two bedrooms, the bed was uncomfortable and the decoration was simple. I negotiated with Ctrip and they refunded me the 200 yuan difference. The apar**ent also didn't provide mineral water. Anyway, it was not very pleasant.
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Guest User
Standard Queen Room
Stayed in Aug 2023
Couples
9 review
4.2/5
Very Good
Posted on Aug 22, 2023
Very practical for spending a quiet night close to Mulhouse without being in the center
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Guest User
Standard Room
Stayed in Apr 2024
Couples
3 review
4.0/5
Very Good
Posted on Apr 28, 2024
Everything is perfect
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Corneliu
Stayed in Aug 2022
Solo travellers
3 review
4.7/5
Amazing
Posted on Aug 23, 2022
Hotel close to the airport. It is located near major roads, yet we do not hear outside noise. The rooms are large and comfortable, the staff smiling.
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Guest User
Standard Queen Room
Stayed in May 2023
Other
1 review
5.0/5
Outstanding
Posted on May 29, 2023
Very good Hotel. Clean, nice room. No complaints
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Anonymous User
Stayed in Jun 2022
Business travellers
6 review
3.0/5
Posted on Jun 6, 2022
Room size is spacious in Europe, service attitude is average
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Guest User
Accessible Double Room with Roll in Shower
Stayed in Nov 2022
Friends
4 review
3.0/5
Posted on Nov 20, 2022
Everything was as it should be
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Guest User
Stayed in Jun 2024
Other
0 review
4.0/5
Very Good
Posted on Jun 3, 2024
I was at this hotel in May for a short stay. It was comfortable, with a nice lobby/bar, swimming pool, fitness room, as well Sauna/steam room. The location is great If you need to travel out of Mulhouse and a 10 minutes drive to the town Centre. There is free parking in front of the hotel where I did not face any problem to find a space. Alternatively the hotel also has secure private parking (with a little charge applied). The hotel staff are very helpful and do their best to take care of the guests. The 2 best things for me personally were, one, the wi-fi connection in the room and lobby/bar was excellent, and secondly, the location from a travel perspective.
Jan
Stayed in Sep 2023
Couples
3.0/5
Posted on Sep 26, 2023
We arrived late at night. Parking spots infront of the Hotel are for free. The rooms need an refurbishment, our wall was sprinkeld with stains. The bathroom has a lowered ceeling, and a bathtub as a shower. I'm 1,90m and it's the maximum, just 10cm between my head and the ceeling. The breakfast, the stuff was understuffed and had big problems with the service. They don't refill the expensiv stuff like salmon, bacon, fruits etc. At one point, everything at the "bakery" station was empty. They needed 10 min to refill. We wouldn't book it again.
Corneliani
Stayed in Aug 2023
Couples
2.0/5
Posted on Aug 29, 2023
We stayed one night while driving from Italy back to The Netherlands. I do not have much expectations of 'highway hotels', but this Holiday Inn definitely needs some improving. The room smelled like it hadn't been slept in in years, the door of the bathroom had signs of rotting, there were spiderwebs on the ceiling, stains on the carpet. The staff during breakfast was very welcoming and doing their best but the breakfast was very poor (flies on the meats, fruits that were not ripe) and the carpet on the floor of the breakfast area was so dirty (large stains) that I would not even let my dog stay there.
Response from Property: Dear Guest We are sorry to hear of your disappointment following your stay at our Holiday Inn Mulhouse. We are sorry that this new experience with us did not live up to your expectations. However, we are aware of all your comments, which will be passed on to our team. This will enable us to determine our next investments in order to improve our services. We look forward to welcoming you back, so that we can let you get on with things. We hope to see you soon,
Guest User
Stayed in Aug 2023
Other
0 review
3.0/5
Posted on Aug 17, 2023
Ample parking, room basic but clean. However the receptionist was unfriendly and did not provide information regarding dinner, breakfast or spa. Husband regularly uses Holiday Inn and we yearly bo9k into hotel travelling to Italy. Will not use Holiday Inn again to outbound stay.
Response from Property: Dear Guest Thank you for your feedback following your stay at the Holiday Inn Mulhouse. Your evaluation seems to indicate an overall feeling of satisfaction, which we are delighted about. However, the comments you mention are valuable to us and enable our team to improve. We listen to your comments and will do everything we can to make your next stay even more enjoyable. We would like to point out that you enjoyed our car park and our rooms. We hope to see you again, and this will be an opportunity for us to take away your 5/5. We hope to see you soon, Aurélien Front office Manager
Joseph
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 12, 2023
Very accomodating and friendly staff. Very clean and new facility. Dove products in the bathroom were excellent. The breakfast was wonderful!
Guest User
Stayed in Jul 2023
Couples
0 review
5.0/5
Outstanding
Posted on Jul 15, 2023
Good sized very clean room. Comfy bed. Quiet room. Great sleep. Used the gym which was adequate. The pool looked nice but we didn’t have time to try it. Friendly staff. Good location. Great breakfast. Soya milk. Oat milk. Almond milk. Nice coffee. Great choice of breads and cheese and ham. Not too expensive.
Response from Property: Dear, Thank you for your comments following your stay at the Holiday Inn Mulhouse. It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team. We will take your comments into account to improve your satisfaction. We look forward to welcoming you again. Please accept, Sir, the assurances of our highest esteem. Sincerely, Aurélien Front Office Manager
Guest User
Stayed in Jul 2023
Couples
0 review
4.0/5
Very Good
Posted on Jul 15, 2023
Excellent hotel just off the motorway. Extensive menu in the restaurant and the most amazing ‘petit dejeuner’ we ever had, so much choice and diets catered for. Good black out in the room and very quiet. My only criticism is that we used the hotel underground car park and we were not told that it was €12 a night. The ‘free’ parking filter only apply to the front of the hotel.
Response from Property: Dear, Thank you for your comments following your stay at the Holiday Inn Mulhouse. It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team. We will take your comments into account to improve your satisfaction. We look forward to welcoming you again. Please accept, Sir, the assurances of our highest esteem. Sincerely, Aurélien Front Office Manager
Guest User
Stayed in Dec 2022
Couples
0 review
4.0/5
Very Good
Posted on Dec 2, 2022
A few months ago, we came here, and the breakfast was different. Then, it was disappointing: presentation, quality, variation. This time it was the opposite. Staff members who made sure that everyone was feeling good while staying in the breakfast room, a more significant variation than last time, clean presentation. Last time we contacted the hotel management and told them what we had experienced. You see a direct discussion with the manager, and the feedback here made the management consider some improvements. Good to know that they listened. We are feeling well again to stay here.
6/12