Mercure Fukuoka Munakata Resort & Spa Reviews

The Mercure Fukuoka Munakata Resort & Spa serves a delightful breakfast with fresh, locally sourced dishes praised for flavor and presentation. Buffets offer both Japanese and Western options, satisfying all tastes. The on‑site hot‑spring spa provides soothing mineral water ideal for post‑sightseeing relaxation. Staff are attentive and friendly, often arranging happy‑hour drinks and quick luggage help. Located in Munakata, the hotel is near the beach with convenient parking, easing visits to Fukuoka’s coastal attractions. Its quiet atmosphere enhances the stay. BTW, weekdays stay is a good choice.

very nice and beautiful experience. all of staff are very nice and friendly. we hope that we will again visit this hotel....

We had a wonderful stay at this wellness resort. Although it’s a bit far from the train station, the hotel offers a free shuttle service four times a day, which makes access easy. It’s about a 10–15 minute walk through a beautiful 400-year-old pine forest to reach a stunning white sand beach with excellent water quality. The staff are incredibly friendly and helpful, and the breakfast is simply great. Most guests are Japanese, which adds to the authentic and peaceful atmosphere. Room cleaning from the fourth day of stay was great considering environmental issues we are facing. We will definitely come back — and next time, we’ll book both breakfast and dinner.

A wonderful hotel for a quiet family vacation, with a stunning view of the sea and mountains. The staff is very responsive and friendly. Chic sauna with hot springs . But the location is not very convenient, there are no cafes or restaurants nearby - you have no choice, only the hotel restaurant. Recommended only for travelers with a car. It's great that you can take bicycles!

We had a great time staying in the hotel. The food was delicious. The staffs are friendly and considerate. Nice place to stay👍

It is a five star hotel. Located in a rural scenery place. There are 4 shuttle pickup/drop off a day to train station. You can also take bus no.3, but very few. You can find shuttle schedules on line. Spa is interesting. Room is spacious. There is a Lawson store nearby. Seashore is at 20 minutes walk

Thank you Surkesh for your service Good take care and give information then we are happy to in this hotel

I was looking for a hotel with carpark and spa, this is a perfect place, the location takes about 10 minutes driving to the nearest busy commercial place. the spa is excellent and free ice pole

The place is great for people to relax and social.with friends. For those who have cars ia not a problem. A day bwfore trip we pulled out to stay near the Airport.. We enjoyed the night cap..

This is an incredibly comfortable hot spring resort offering excellent value for money. So many complimentary amenities are included, such as afternoon tea, beverages, swimming, bicycle usage, and a shuttle bus service. The rooms are very spacious, boasting beautiful ocean views. At night, with no light pollution, you can enjoy a breathtaking starry sky. There are hardly any international guests, making for a wonderfully quiet and peaceful atmosphere.

We fully enjoed our vacation in the hotel. Japanise style room is very nice and compatable. A bit far from Fukuoka.

I originally booked this hotel by mistake but was pleasantly surprised by some aspects of my stay. Tthe location was quite far from Fukuoka, where I had intended to stay for a concert. I arrived at the hotel around 11:30 AM–12 PM after an early morning flight, unaware that check-in wasn’t until 3 PM. When I approached the front desk, the receptionist—a young girl—gave me a strange look before informing me of the check-in time. The lack of warmth in her greeting was disappointing, especially compared to my experiences at other hotels in Japan. The weather on February 6, the day of my arrival, was harsh—it was very windy as it was cold, and I had to walk from Seto bus stop to the hotel with two suitcases in freezing conditions. Exhausted from my flight and journey to Munakata, I had hoped for a more welcoming atmosphere. Instead, after a brief trip to a nearby Lawson to grab food, I returned to the hotel and waited in the lobby, as it was too cold to explore. By 2 PM, fatigue took over, and I lay down on the lobby couch to rest. Despite dozing off in the cold lobby, no staff member approached me. The heating system inside the hotel was weak, and I kept waking up from the biting cold. At 2:30 PM, I heard guests checking in, which surprised me—no one had informed me that I could start checking in earlier. When I lined up at the front desk, the same receptionist from earlier recognized me but seemed to push her colleague forward to assist me, which I found rude and unprofessional for a staff member at a four-star hotel. However, her colleague was kind and attentive. Since I speak Japanese, the check-in process went smoothly. There was an error on my part regarding my booking—I had mistakenly reserved my stay until February 10 instead of February 9. I explained this at the front desk, and the staff member tried to help but apologized, as the booking was made through a third-party site and couldn’t be refunded. I understood this and simply wanted to inform them of my earlier departure. The hotel itself is old but well-maintained. I stayed in a Japanese-style room, which, despite its age, was clean and comfortable. The air-conditioning unit was quite old, but amenities were available on the first floor. The hotel seems to be popular with families or tour groups. There are a lot of Korean guests as well. Even for a business hotel, customer service toward foreign solo travelers was severly lacking. It's embarassing to think that was the kind of training they gave their employees at a four star hotel. I'm writing this review while staying at Comfort Hotel, a cheaper chain of hotel but the omotenashi I received here is on another level. There isn’t much to do nearby Mercure Munakata. The closest kaisendon restaurant was about a 30-minute walk away. Unfortunately, the weather during my stay was terrible—windy and snowy—so I didn’t explore much. There was a church (?) next to the hotel, but nothing else of note. One of the highlights of the stay was the hot spring, which had both indoor and outdoor baths. I didn’t eat at the hotel restaurant, as the prices seemed high. A free shuttle bus is available to Togo Station, but you need to inform the front desk of your preferred departure time in advance. I didn’t take many photos of the hotel itself—there wasn’t much worth capturing besides the bath, where phones aren’t allowed. Would I stay here again? No. Would I recommend this hotel? No, especially not for solo foreign travelers.

It’s kinda far but the free breakfast help If you don’t have a car don’t go

Perfect stay, I live the onset and hotel breakfast. The location a bit not conv, but as long have car no issues.