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Holiday Inn Express New York City Chelsea, an IHG Hotel
3.9/5107 Reviews

Holiday Inn Express New York City Chelsea, an IHG Hotel

Chelsea New York|1.04km from ShopKeep POS System
Must talk about it. Hotel location, service and hygiene, not to mention, anyway, generally pass. The breakfast was really good, things were basically the same every day, and I was tired for six days. By the way, breakfast is free to eat, no matter your room rate includes breakfast, just go down to the first floor to eat, no one cares, no breakfast coupons. What I want to say this time is that the hotel's checkout will not be refunded if you charge more! It was a very irresponsible and unreasonable hotel. Later, under the coordination of Ctrip, a part was returned, and Ctrip helped me to pay the rest. Thanks for Ctrip's support! The hotel received $ 162.76, but in the end it charged me $ 413.41, more than $ 250! The pre-authorization at check-in was only $ 187.76, and the front desk had no objection to the pre-authorization account at check-out. The remaining part was charged without my knowledge after leaving. What is the difference between stealing and stealing? And they are all received by mistake, and some fees are repeatedly collected. Later, with the help and coordination of Ctrip, the hotel promised to refund some of the fees that were repeatedly charged, and the overcharge of the front desk staff caused by their own mistakes was 125 dollars, and it was not refundable! Totally rogue behavior! In the end, Ctrip advanced the 125 US dollars equivalent to RMB and returned it to me. Thanks again for Ctrip's support! Once again, please pay attention to the hotel bill when you check out, including after leaving. Here's the thing. When I checked in, a man at the front desk (later known as Richard) told me that if the twin room was a total of $ 25, I changed the twin bed. Credit card pre-authorization at check-in

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Breakfast

Mondrian Park Avenue
3.4/5104 Reviews

Mondrian Park Avenue

Gramercy New York|0.03km from ShopKeep POS System
I booked the suite room and it was located on the 17th floor. The room was spacious. The carpet was dirty and sticky but I wore flip flops. The bedsheets smelled weird but I didn’t pay much mind to it, assuming that it might’ve just been the laundry detergent they used. Their was something wrong with the pipe in the bathroom toilet, causing the toilet to not flush properly, and ultimately their was a leak in the toilet causing water to go all over the bathroom floors. I called the front desk and someone came and fixed it; along with cleaning the bathroom floors, but the flush was still an issue and wasn’t working properly throughout my stay. Housekeeping and room service is nonexistent. If you want your room cleaned you have to call the front desk. Not enough toilet paper or towels in the rooms, even in the suites. After leaving the hotel, I noticed my entire upper arm was covered in red bumps! I was appalled, and confused as to what may have caused this. Then today I checked the reviews for this hotel and a woman had left a review of the same thing happening to her after leaving this hotel. (She had also stayed in a suite, but on the 16th floor) I went to the doctor and he said that it could just be eczema but not sure; I’m guessing it might not be that, considering that this happened to another woman who stayed in a suite room at this hotel too. This lead me to believe that they either do not wash their sheets, or it’s the detergent they used that may have caused an allergic reaction. So far I haven’t seen any reviews of this happening to people that stayed in any of the other rooms, only the ones that stayed in the suites; so it can’t be the detergent, assuming they use the same detergent for all their rooms. Like I said, the bedsheets did smell very weird and gross. Unbelievable, unhygienic, and unacceptable. Do not stay here!!! The only good thing about this place was the friendly staff at the front desk, the views, and the location. Other than that, it’s very unhygienic and unkept. I also never received the breakfast voucher each person is supposed to get when they stay. No concierge or doorman either! Terrible stay. You can stay at a much better, CLEANER hotel in New York.

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Top rated hotels in New York

Searching for hotels near ShopKeep POS System? Compare room rates and reviews to find your ideal stay.
Life Hotel New York
4/5102 Reviews
Gramercy
Very compact small hotel, the room is OK, relatively clean, the general Chinese travel more, the Empire State Building or Times Square in the surrounding area are relatively close, the location is good.
Hilton Garden Inn New York/Midtown Park Avenue
4.1/5115 Reviews
Gramercy
This hotel is in a great location in Manhattan - close to Penn station and a host of subway stations. So much of Manhattan is within walking distance from this hotel! The staff was always friendly and helpful, even though the hotel was clearly very busy. Our room was actually surprisingly spacious for Manhattan standards. Yes, this is not the Plaza, but I found our room to be larger than many Manhattan hotels I have stayed at in the past. Our bed was very comfortable, the A/C worked well, and our room was very quiet. The bathroom was nice and again, large enough to not have to do acrobatics when using the toilet. The shower was large as well and we had great water pressure. The room was overall in very good condition and looked nice. The staff was always friendly, professional and helpful and never seemed rushed or stressed out, even though this hotel was obviously very busy and there were always people in the lobby. I can only recommend this hotel for anyone who is looking for a clean and quiet room in Manhattan.
Mondrian Park Avenue
3.4/5104 Reviews
Gramercy
I booked the suite room and it was located on the 17th floor. The room was spacious. The carpet was dirty and sticky but I wore flip flops. The bedsheets smelled weird but I didn’t pay much mind to it, assuming that it might’ve just been the laundry detergent they used. Their was something wrong with the pipe in the bathroom toilet, causing the toilet to not flush properly, and ultimately their was a leak in the toilet causing water to go all over the bathroom floors. I called the front desk and someone came and fixed it; along with cleaning the bathroom floors, but the flush was still an issue and wasn’t working properly throughout my stay. Housekeeping and room service is nonexistent. If you want your room cleaned you have to call the front desk. Not enough toilet paper or towels in the rooms, even in the suites. After leaving the hotel, I noticed my entire upper arm was covered in red bumps! I was appalled, and confused as to what may have caused this. Then today I checked the reviews for this hotel and a woman had left a review of the same thing happening to her after leaving this hotel. (She had also stayed in a suite, but on the 16th floor) I went to the doctor and he said that it could just be eczema but not sure; I’m guessing it might not be that, considering that this happened to another woman who stayed in a suite room at this hotel too. This lead me to believe that they either do not wash their sheets, or it’s the detergent they used that may have caused an allergic reaction. So far I haven’t seen any reviews of this happening to people that stayed in any of the other rooms, only the ones that stayed in the suites; so it can’t be the detergent, assuming they use the same detergent for all their rooms. Like I said, the bedsheets did smell very weird and gross. Unbelievable, unhygienic, and unacceptable. Do not stay here!!! The only good thing about this place was the friendly staff at the front desk, the views, and the location. Other than that, it’s very unhygienic and unkept. I also never received the breakfast voucher each person is supposed to get when they stay. No concierge or doorman either! Terrible stay. You can stay at a much better, CLEANER hotel in New York.
Hotel 32 32
3.8/5107 Reviews
Gramercy
”Hip” and ”boutique” has become a metaphor for dirty and unclean. The ”hotel room” was bare bones, dirty, with previous guests used personal toys left behind end tables. The small kitchen was barely usable - no under cabinet lighting, no dishwasher, small fridge, coffee maker dirty and unclean, same for the broken toaster, no dishwashing soap for even the small amount of utensils and glassware. No effort was made to clean underneath the bed; the bed itself sagged. The room view is into tenement like housing (if I wanted a West Side Story experience, I would go to the theater rather than pay for this cheap ...calling it a hotel is a stretch). The balcony is a joke (at worse a hazard (make sure the balcony door is locked.) The corner space between the top mattress and boxspring was dirty, crumbs, dust, etc - clearly had not been vacuumed or cleaned since the Roosevelt administration. Wi-Fi is subpar. Another effort by a non-corporate hospitality company (or whoever owns this dump) to milk tourists who come to New York by renovating whatever this building used to be into a sub standard ”hotel” rooms and skating by on ”location.”
Hotel AKA NoMad
4.3/575 Reviews
Gramercy
Fantastic hotel. Very modern rooms and very clean. Cool bar on premise! What made them really stand out for me was their exceptional customer service. The staff were very friendly and accommodating while we were there. A week after I checked out, I noticed I was missing my coat! I called and they had found it and were keeping it on hold. The manager, Jorge, was so patient and helpful in making sure I got my jacket back. This type of wonderful customer service is hard to find today...but you will find it at Hotel AKA Nomad. This is my new ”go to” hotel in the city!
The Marmara Park Avenue
4.2/5103 Reviews
Gramercy
It should be said that it is a small and beautiful boutique hotel. The location is relatively convenient. It is convenient to go down the two blocks to the South Korean city. Then walk to the 5th Avenue and Ilan Ramen. There is a parking lot next to the hotel entrance, although convenient, but expensive, $57 a night. The overall feeling is good, the front desk and lobby are small and very friendly, and luggage storage and other services are in place. There is a swimming pool on the first floor, although it is not big but it is enough. The gym is also on the first floor, but there is a BUG, that is, the sensor light is automatically extinguished in 30 minutes. If you lick the ellipsometer for more than 30 minutes, he will automatically turn off the lights, which is quite scary. The room type I booked is a bit like a service room apartment, there is a small kitchen workbench, the equipment is relatively new, good. Overall it is worth recommending!

Frequently Asked Questions

New York Travel Guide

Book hotels in New York via the Trip.com website or app, it's easy and hassle-free. Book your hotel on Trip.com for an amazing travel experience. While traveling to United States, New York is one of the most popular destinations. New York is a city with tons of tourist attractions. You'll never want to leave!

Newark Liberty International Airport is the primary airport in New York. Besides flying, taking a train to Grand Central Terminal is one of the other major methods of transportation.

Trip.com offers discounts of up to 20% on 891 boutique hotels in New York. New York has many well-known chain hotels which are suitable for both business trips and vacations. Those who favor Ramada can choose a hotel under its name. Hotels under the Ramada brand are a good choice. A popular hotel in New York, Hotel Pennsylvania is also one of the highest rated. Many tourists also stay at Wyndham New Yorker Hotel.

In the city center of New York, you'll have easy access to One World Trade Center, Wall Street, Chinatown. If you want to spend a fun vacation with your family, locals recommend visiting Flushing Town Hall, New York Botanical Garden, Long Beach. The most famous attractions locally are Central Park, Empire State Building, Fifth Avenue. Upon departure, you can head to popular commercial areas like Madison Avenue, Baccarat, Downtown to buy souvenirs or travel accessories.

Average seasonal TemperatureNight

• Spring: 37.56°F during the day, 30.09°F at night

• Summer: 63.91°F during the day, 56.43°F at night

• Autumn: 75.47°F during the day, 67.8°F at night

• Winter: 48.67°F during the day, 41.32°F at night

Average seasonal Rainfall

• Spring: 42.862206 cm

• Summer: 47.795273 cm

• Autumn: 49.397636 cm

• Winter: 45.69685 cm

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