They're OK til you even mention the problems, then you're made to feel very uncomfortable and at fault. As they don't want to take responsibility for anything. Paid for a superior room but got a standard. No refund or care. The room was horrible, old and numerous problems. Plus like a sauna as no air-conditioning. The staff were rude and disrespectful to me as I justly complained. Couldn't wait to leave. No sunbeds around the pool. Restaurant was awful, around 10 euros for a horrible breakfast in a run-down and depressing environment. Ignorant staff. Everything's controlled and as they want it, not for the guests. It was a job, not a holiday.