Guest User
June 4, 2024
After arriving at my booked hotel on Gili Air I was so disappointed with the room and poor service I immediately checked out and found the Bel Air close by. I had no booking there but the lovely manager Endang took one look at me and sent staff to immediately bring me a cold drink. Thankfully they did have a room and I was taken to inspect the room and happily booked. I was so happy here and the staff were amazing at all times. The room was spotless, the air con just right, the bed was super comfortable, the fridge was cold, I had a lovely private area to sit, breakfast was delicious, the pool was right outside my door and everything worked as it should. There was a great restaurant next door and an atm at the entrance. I had a peaceful and relaxing stay here and would certainly book again on my next visit. Thank you Endang and staff for looking after me so well :)