Pullman Hotels in Phuket

Our family had an amazing stay at the resort. The rooms are comfy and well-kept. For seaview rooms, note that not all look like the photos overlooking the fantastic views of the main pool and sea—families with little kids who rely on those views for naptimes should specifically request a room in Building 4. The staff are super friendly and helpful, breakfast has plenty of tasty options, and the pools are perfect for relaxing, with kid-friendly areas too. We also loved that the resort offers free beach amenities like toys, paddle boards, and kayaks.

Facilities: Overall, they're excellent and well-equipped. There are several types of pools, but the water had a lot of impurities, probably due to being outdoors. The garden view room on the 6th floor of building C was decent; it wasn't damp and faced the pool directly. Cleanliness: The cleaning was quite thorough and frequent, twice a day. However, when I first checked in, there were small bugs on the bed, similar to cigarette beetles. I squashed three or four of them, and then there were no more. Environment: It's very pleasant with lush green lawns and good ecology, with many birds, peacocks, roosters, and cats. To eat out, you have to walk at least 10-15 minutes, which isn't super convenient. Service: Check-in at the front desk was very slow; you absolutely can't check in before 3 PM. Other activity staff were all very good and enthusiastic.

The hotel exceeded all our expectations. Our booking requests were fulfilled. The Grand Deluxe room on the second floor was clean and comfortable. The view from the balcony was beautiful. We received a warm welcome at reception, where they learned it was our wedding anniversary and surprised us with room decorations and a rose petal bath as a gift. We were also able to check in early, which was a huge bonus! The staff everywhere were incredibly attentive and polite. We had lunch at the hotel, which was delicious, and the coffee was excellent! We spent the evening at the Italian restaurant, which was simply magnificent! The breakfast offered a wide selection, so everyone could find something to their taste. You could pick fruits or vegetables and have fresh juice made right in front of you. There were several coffee machines. They offered vegetarian options and porridge for children. It was lovely to have breakfast with a sea view. Some reviews mentioned that seating was assigned without choice, but that's completely false. You can choose your own table, either outside or inside with air conditioning. The hotel grounds are very green and beautiful. We didn't encounter any mosquitoes anywhere. The infinity pool with a sea view is fantastic and clean. There were plenty of sun loungers. The shuttle, requested through the hotel app, arrived quickly, but you could also walk as everything is close by. Tops supermarket is right next to the hotel, immediately to the right. The room had a capsule coffee machine, coffee, tea, a nice body lotion, shower gel, slippers, bathrobes, an iron and ironing board, mosquito repellent, a fumigator, wine glasses, wine in the mini-bar… It was pleasant to sit in the area near the reception, with music playing, a bar, pastries, and cocktails available. The only thing missing was a drying rack for clothes. There was nowhere to hang swimsuits to dry. We highly recommend this hotel! They made our celebration truly special! We are very grateful to all the hotel staff 🙏🙏🙏