Mountain View Hotels in Phuket

This was my first time staying at this hotel, and everything was so wonderful it's hard to describe. The service, the cleanliness – just perfect. The breakfasts deserve a special mention too (so delicious)! I've never encountered such soft bedding and pillows anywhere else in Thailand. All in all, it's an ideal hotel by all measures.

The staff here are all very friendly and extremely enthusiastic. We especially appreciate Rach's proactive and friendly service. Although the lobby is a bit far from the rooms and we had to call the front desk every time we went out or came back, the shuttle service arrived very quickly and never delayed us. Even when we returned late, there were always staff members on standby to drive us back to our room immediately. The hotel provides shuttle services to and from the Old Town and Central Festival. It would be even better if we could take the shuttle to the Old Town and then be picked up from Central Festival on the return trip. The room was spacious, clean, and the air conditioning was excellent, though the water pressure was a bit weak. The hotel environment is quiet and peaceful, making it a perfect place to relax. I would definitely want to stay at this hotel again!

We had a great time in this hotel! The location is perfect, just minutes walk to the beautiful beach. Our room view is awesome ! The Karon ocean view is just in front of us once we open our balcony door ! We requested for birthday decorations and the hotel make it for us with deco, card and cake! Friendly staffs, nice and healthy breakfast. There were weekend shows at the poolside dining area, making party ambience for the staying. Anyway reasonable price with 5 star service, Really highly recommended to stay at this hotel !

The hotel was good value for money overall, but unfortunately we had several issues with our first room. The biggest problem was the air-conditioning system. The room had a noticeable musty smell, which appeared to be related to poor AC maintenance and condensation drainage. The condensate was leaking onto the floor, and the system appeared to have problems with drainage. When AC systems are not properly cleaned and maintained, moisture can remain in the condensate tray, drain lines and around the cooling coil. Standing water, dirt and organic debris can create conditions where microbial growth and biofilm can develop, which can contribute to the typical musty or damp smell associated with poorly maintained AC systems. The condensation was also leaking onto the floor, which caused our toddler to trip and hurt herself. The hotel sent a mechanic three times to try to fix the issue, but unfortunately it could not be resolved. After complaining again, they wanted to send the mechanic for a fourth time, which I declined. I went down to reception to resolve the situation, and after some discussion they finally moved us to another building. The room change did not feel like an upgrade, as the new building was much further from the facilities and pool. However, the second room was noticeably better maintained, smelled much fresher, and we experienced no further AC problems. There was also a serious safety concern with the balcony doors. Both balcony doors in the old room initially could not be locked properly. With a toddler who is capable of opening doors herself, this is much more than a minor maintenance issue it creates a genuine safety risk, particularly with a balcony. Thankfully, the mechanic came and fixed both locks within around 10 minutes. The mechanic himself was excellent, very helpful and clearly did his best throughout our stay. The pool was one of the highlights. It was large, clean and had a separate kids’ area, which was great for our toddler. A particularly big plus was the pool bar staff. They were extremely friendly, attentive and genuinely kind. They even gave our daughter a free drink and fruit whenever we ordered cocktails or soft drinks. They really made us feel welcome. One downside was the condition of the pool loungers. Many looked dirty, heavily worn and had numerous patched-up holes. They were not inviting to lie on, so we didn’t use them. The fabric should either be cleaned much more regularly or replaced with something more durable and easier to maintain. Another unusual design choice was the location of the saunas. The two saunas, one for men and one for women, are tucked away inside the separate toilet/changing-room areas next to the pool. This makes the sauna experience feel more like an extension of the bathroom facilities rather than a dedicated wellness area. It is also inconvenient for couples, as men and women have to use separate saunas. If you want to relax together, you would need to pay extra to use the spa facilities instead. A shared sauna would make much more sense for a resort style hotel. There is also construction next door, which can be quite annoying at times. But it was not as bad as I expected. Overall, the hotel has a lot of potential and the staff were generally friendly and helpful, but for a hotel that is only around three years old, we expected better maintenance and room quality. Unfortunately, because of our experience with the first room, the AC problems and the balcony door safety issue, we don’t think we would return.

The room was great, and the front desk staff were all very polite. The rooftop pool also offered nice views. It's about a 10-minute walk to the shopping mall, which is acceptable. Overall, it was a good stay.

I really loved this hotel; it's a classic Thai-style property. The breakfast was a bit simple, but the funicular ride up the hill was quite interesting. I'd definitely recommend the direct pool access rooms – they're very comfortable and offer sea views. I thought we'd miss the animal feeding due to our schedule, but one morning after breakfast, we went for a walk and the animals were already out. There weren't many people around, and they even gave us two bottles of milk to feed the piglets, which was adorable. The even bigger surprise was beachcombing after the tide went out. I'd suggest bringing a headlamp for safety. The beach was teeming with sea cucumbers, and we caught large crabs, small fish, pufferfish, and more. We released them all in the end, but it was a truly rewarding experience. The kids had a fantastic time, and I highly recommend it!

Very pleasant hotel right by the beach with beautiful infinity pools. The beach is nice, but there are a lot of stones and loose corals when you enter the water, so you need to be careful. The room is good, but the air conditioning blows directly onto the bed, and you can't adjust the temperature of the outgoing air, which is approximately 10-15 degrees Celsius. The air conditioning turns off once the set temperature on the thermostat is reached.

The room was clean and tidy. I booked one with a bathtub, which was great for a warm soak after coming back from the sea. The staff were incredibly friendly and provided excellent service. The restaurant food was also fantastic; all the dishes were clean and hygienic. It tasted even better than restaurants outside. A really great experience overall.

Budget Hotel - Good for Short Stay but Overpriced for what it is. This hotel is very basic for the price and I found prices fluctuate alot on this hotel During low season. I found for the price there are better hotels in the area thats even closer to the beach with more amenities. RESTAURANT & POOL AREA The pool area is beautiful and during my stay here the pool area was always neat and tidy with a small in-house restaurant on tue right. BREAKFASTS The breakfast menu is basic but suitable and in accordance with the price. I enjoyed the plain breakfasts and warm hospitality ROOM SERVICE Daily room service is available at this hotel. Water and coffee with sugar and tea is provided in the rooms. I was given a welcome drink on arrival in a wooden cup. It was lovely. Room will not be cleaned or water replaced unless you ask for it. ROOMS If you stay here I recommend the rooms with the pool view. The City view isn't so great. Rooms are large with a little more compact bathroom but amazing baths but in my room the water pressure wasn't so great. The geysers is on controlled temperature. The water doesnt get boiling hot here. But its a good temperature The room is comfortable and if curtains are closed its rather dark. Furnished with dark wooden furniture but comfortable bed and smart tv where you can stream on your own subscription. I liked that. You will have: Fridge Kettle, cups and glasses Plenty of packing and cupboard space Bed side Tables and lamps Towels Bedding was comfortable AIRCONDITIONING Mine was a little noisy but not intolerable and cooled nicely but had a little leak, be careful if the floor is wet its insanely slippery so use the bath mat. Aircons are very old. LOCATION The hotel is on a hill so to walk to the nearby shops and such can be a mission but they do have bike rentals at THB180 and a shuttle bus that takes you one way to the beach round 11 daily and coning back will be at your own cost. I felt it was a little far from all the major attractions and that it is in need of renovation especially outside paint work areas. The overall hotel is good I just felt for its location, basic menu, and old furnishings with the busy and sometimes noisy restaurants that its a kittle overpriced for what it actually is. PESTS Hotel has a serious ant problem. I am neat and tidy and nothing worked ants took over my room. Also get a mosquito 🦟 repellent as you next to a lake and the mozzies here are like little dragons. I do recommend this hotel but consider your surroundings and rent a bike for traveling around then it will be a comfortable stay. DEPOSIT The hotel requests a 500Baht Deposit or they hold your passport.

Spectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing. Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.