5-Star Hotels in Phuket

We chose the Renaissance Phuket for our summer family 'lie-flat' vacation. The pros: new facilities, clean and tidy, five-star service, and good restaurant food. The breakfast was also excellent, with a chocolate fondue for the kids. The hotel has its own private beach and a Starbucks. While its location is north of the airport, getting to the city center can be quite expensive. However, the hotel offers a free shuttle to the nearby Turtle Village, which has a commercial area with restaurants and a 7-Eleven. The local Pizza Company there is also delicious. For families with kids, you can book an elephant sanctuary online, which includes pick-up and drop-off. If you have a bigger budget, you can also opt for the Nemo dolphin show and swimming with dolphins, but that dolphin attraction is in southern Phuket, which is quite a distance! In summary: the hotel is new, clean, and well-designed. If you're looking to relax and unwind, definitely go for it. The last picture was taken after we checked out.

Enjoyed our 3 nights at Noku Phuket! The front desk and bell team were absolutely lovely during our time here, and we had a complimentary upgrade to the room with the whirlpool in our balcony! Loved that the room was super spacious, and there were dual sinks in the bathroom. Location was pretty far but they provided complimentary shuttles to Phuket town too! Didn’t manage to explore the breakfast, dining and spa offerings during this stay! It would be good if the hotel could look into improving their flooring (there were some gaps & there was even a piece of wood sticking out and was a hazard). The linen was really thin and not fitting of 5 star standard, which was a shame as the hotel was really pretty! But overall still a highly recommended stay!

Phuket's top choice! I picked this place because I didn't want to deal with the hassle and sun exposure of island hopping, and it was absolutely amazing. The room layouts are very well-planned, and the overall resort vibe is fantastic! When checking in, there's a separate reception area where they go through all the hotel details with you in a very attentive, almost 'kneeling' manner. We stayed at The Surin before this, and this place is even better! The service is also exceptional! It's truly a great spot to just relax and unwind. Wow, I'll definitely be back!

I stayed here ten years ago. Perhaps due to some Chinese superstitions, there weren't many Chinese guests, and breakfast was primarily Western-style. Of course, the room facilities can't compare to newly opened hotels in China, given that this is an established resort. Aside from that, the resort ambiance was fantastic. On the day we checked in, which was my child's birthday, they thoughtfully sent a birthday cake while we were out – a nice little surprise. The hotel is situated in a quiet yet central location in Patong. The pool is huge, offering expansive views directly facing the sea. On clear days, you can watch the sunset from the pool. It's separated from the beach by just a small road, making it very convenient for beach activities or simply relaxing. We stayed in a swim-up room for two nights, which felt more like a private pool. However, with kids, we preferred the main pool, mainly for the better views. We basically spent our days by the pool and evenings at the beach. There's a good massage place and restaurant right by the hotel's main entrance. They're next to each other, and the restaurant, belonging to the neighboring hotel, has a trendy, Instagrammable vibe and is popular with many foreigners. If the hotel breakfast isn't to your liking, you can have brunch there; we ate there several times and also had massages for a few days straight. This trip, we stayed in both Karon and Patong, but next time, I'd only choose Patong – it's much more convenient for going out and exploring.

This stay was fantastic, perfect for families with kids! The room was spotless, with no dampness or strange odors at all. The sofa could be converted into a sofa bed, which was incredibly practical for a family stay. I highly recommend booking our room type – you get direct access to the pool from your balcony door, making it super convenient for a dip. The hotel's kids' facilities are excellent. My child had an absolute blast, constantly wanting to go challenge the slides. Parents can relax on the loungers nearby while keeping an eye on them. The location is superb, offering a quiet retreat despite being close to everything. The beach is right outside, there's a 7-Eleven just by the entrance, and a 'Let's Relax' massage branch is nearby, along with various dining and entertainment options. It's incredibly convenient for food, fun, and getting around. Overall, it was a wonderful vacation experience. We didn't get enough time this trip, so we've already decided to choose this hotel again next time we're in Phuket!

Compared to other hotels in Asia, the cleanliness here is average. We travel frequently in Asia, so dirty floors, smudged panoramic windows, and someone else's hair in the bathroom no longer annoy us; it's practically the norm. However, we were not impressed with the staff's attitude. We've been staying here for a month and plan to continue, but we haven't seen any loyalty from the staff regarding our needs. We initially stayed in a loft for 10 days. Then, we wanted to upgrade to a larger and more comfortable room. A day before, we approached the reception to ask how best to do this and what kind of room we would get (we requested one not too far from our current one, as we have a lot of luggage and are a family of three). We were told that the room would be whatever was available the next day, and they refused to let us book a specific one. They also refused to let us move in the evening (we asked at 6 PM, and they said if we wanted to move now, it would be an upgrade for which we hadn't paid for that day). It was disappointing, as we didn't want to spend a day of our vacation moving; it would have been much better to do it in the evening, but fine. Next, we asked when we could move, because according to hotel rules, check-in is after 3 PM and check-out is at 12 PM. We couldn't just sit with our belongings in the corridor, so they allowed us to wait in our current room until 3 PM. Okay, we prepared for 3 PM, planned our time, and then at 12 PM, we were told, ”Your time is up, you need to check out!” 😂 Thankfully, they did allow us to move directly into our new room. However, they couldn't help us with the move; they even refused to bring a trolley to our room, which we've never encountered before. On top of that, they blocked our old room cards, so my husband, who went to get a trolley, couldn't return because the new card only worked for a different floor. We had to run all over the hotel with that trolley. Once we settled into the upgraded room, we found that the wardrobes were faulty. The doors would open, but if they opened, they wouldn't close. We called a technician, they fixed everything, but left a lot of trash behind. There are small ants running all over the apartment, and in the bathroom, I found a ”tomkat” (an insect that severely affects the skin if crushed). And by the way, the hotel is half-empty; it's off-season, so the hotel had the opportunity to accommodate us at a convenient time, but they are not loyal to guests and stick to their rigid policies. We are staying here because of the stove and kitchenware, as we have a small child, and the fact that it's a 2-minute boat ride to the sea. These are probably the only positives. I don't recommend the lofts; they are all dark and tiny. They might be okay for two people, but there's very little space for a family. The second floor is more of a chill-out area, and you can't really sleep there. Another plus, if you get a room with a view of the water, it's a very beautiful view.

This hotel boasts a fantastic pool, beautiful beachfront, and well-maintained landscaping. It's a great place for families with kids, and the service is excellent. We arrived early on the first day, but our room wasn't ready, which wasted some time. However, the hotel staff compensated for this by allowing us to use the club lounge until our checkout day, which made up for the initial inconvenience.

The service was incredibly warm and welcoming, and having the 'rabbit car' (shuttle service) was a great help for getting around. We received a complimentary welcome fruit basket on our first day, which was a lovely touch. The hotel also boasts a private beach that remains peaceful and private even during peak season. We'd definitely come back again. The only minor drawback was that the Italian risotto I had was a bit undercooked, quite al dente.

My family and I stayed at La Green Hotel for two months, and it was a wonderful experience! The hotel completely met and even exceeded our expectations. From the very first day, the staff greeted us warmly and made us feel like family. A huge thank you especially to Maxim, the Russian-speaking manager at the reception – he helped us with absolutely everything: from check-in and daily practicalities to advice on local places and transportation. Thanks to him, we quickly adapted and felt right at home. When our daughter fell ill, the hotel thoughtfully brought chicken broth to our room. And for our daughter's birthday, the hotel beautifully decorated the room and brought a basket of fruits and a cake as a gift. This was especially valuable when being so far away from home. The rooms are clean, cozy, and regularly cleaned. Everything you need is there: air conditioning, Wi-Fi, a washing machine, and a comfortable bed. The grounds are green and well-maintained – the hotel's name perfectly matches the atmosphere: lots of plants, quiet, peaceful, a true oasis. I want to specifically highlight the breakfasts – always fresh, delicious, and varied. There are Asian dishes, as well as familiar European options: eggs, toast, fruit, and coffee. It's a great start to the day, especially when you're staying for a long time and want a proper breakfast instead of having to search for a café in the morning. The location is excellent: there are several cafes nearby, a 7/11 store where you can buy everything you need, and the beach is not far, with a shuttle taking you there every 30 minutes. At the same time, there's no noise or hustle and bustle – ideal for a long stay. Over two months, I didn't encounter a single serious problem. The value for money is top-notch. I will definitely come back here again and recommend it to anyone looking for a comfortable and peaceful place in Phuket. Thank you, La Green, and personally Maxim, for an unforgettable time! 🙏💚

We booked a pool-view room, and it was great. The layout and design were very good. Although it's not huge at just over 40 square meters, it was quite comfortable for two adults and one child. The front desk and concierge staff were all very polite and had warm smiles. The breakfast spread was extensive and served until 11 am, which really added to the holiday vibe. There weren't many Chinese guests. My husband commented that at breakfast, you could see people of different skin tones, confirming that the hotel was indeed full of international guests. To be honest, the pool isn't huge, but it was perfectly adequate for the kids to play in for two days. There's also a small sandpit next to the pool. The biggest surprise was the kids' club! It even had a ball pit and tons of toys. Our child's favorite place each day wasn't the pool, but the kids' club. The staff there were very responsible; they'd confirm with parents whether each child was allowed to leave on their own when entering, and required a sign-in and sign-out every time, which made us feel very secure. Free bicycles were also provided, so you could cycle to 7-Eleven for supplies. Of course, there were some downsides. The beach waves were indeed quite strong, so you could only splash around by the shore. It's also true that it's far from town; 7-Eleven isn't within walking distance. To get around, you either need a taxi or a bicycle. There are also wild massage parlors next to the hotel beach offering massages for 500 baht an hour, as well as two Thai restaurants. They're more expensive than outside but cheaper than the hotel, and the food was decent.