5-Star Hotels in Phuket

This hotel truly deserves five stars. The front desk service is top-notch; there's always a golf buggy to take you to and from, and they even remember your room number when you return to the hotel each day. The breakfast is excellent, with fresh food and a wide variety of choices. The restaurant staff even remembered what coffee I drank on the first day and asked if I wanted the same one every day after! On the first day of check-in, they prepare fruit and snacks, and the night before departure, they send a cake and a thoughtful card. The room is incredibly clean and tidy; the bathroom is wiped dry every day during housekeeping, not a single drop of water left. The cleaning staff even clean barefoot in the room and were so meticulous, placing a towel to organize all my skincare products on top – truly attentive! I had a wonderful holiday here!

The staff here are all very friendly and extremely enthusiastic. We especially appreciate Rach's proactive and friendly service. Although the lobby is a bit far from the rooms and we had to call the front desk every time we went out or came back, the shuttle service arrived very quickly and never delayed us. Even when we returned late, there were always staff members on standby to drive us back to our room immediately. The hotel provides shuttle services to and from the Old Town and Central Festival. It would be even better if we could take the shuttle to the Old Town and then be picked up from Central Festival on the return trip. The room was spacious, clean, and the air conditioning was excellent, though the water pressure was a bit weak. The hotel environment is quiet and peaceful, making it a perfect place to relax. I would definitely want to stay at this hotel again!

Phuket's top choice! I picked this place because I didn't want to deal with the hassle and sun exposure of island hopping, and it was absolutely amazing. The room layouts are very well-planned, and the overall resort vibe is fantastic! When checking in, there's a separate reception area where they go through all the hotel details with you in a very attentive, almost 'kneeling' manner. We stayed at The Surin before this, and this place is even better! The service is also exceptional! It's truly a great spot to just relax and unwind. Wow, I'll definitely be back!

7⭐⭐⭐⭐⭐ We had an excellent experience at this hotel. The location is superb, very convenient and perfect for enjoying the area. The highlight for us was the staff: everyone was very friendly, attentive, and always willing to help us with everything we needed. They made us feel very welcome and truly cared about our comfort. Without a doubt, it's a place we would return to. Thank you very much for the excellent service and for making our stay so enjoyable! ❤️

I stayed here ten years ago. Perhaps due to some Chinese superstitions, there weren't many Chinese guests, and breakfast was primarily Western-style. Of course, the room facilities can't compare to newly opened hotels in China, given that this is an established resort. Aside from that, the resort ambiance was fantastic. On the day we checked in, which was my child's birthday, they thoughtfully sent a birthday cake while we were out – a nice little surprise. The hotel is situated in a quiet yet central location in Patong. The pool is huge, offering expansive views directly facing the sea. On clear days, you can watch the sunset from the pool. It's separated from the beach by just a small road, making it very convenient for beach activities or simply relaxing. We stayed in a swim-up room for two nights, which felt more like a private pool. However, with kids, we preferred the main pool, mainly for the better views. We basically spent our days by the pool and evenings at the beach. There's a good massage place and restaurant right by the hotel's main entrance. They're next to each other, and the restaurant, belonging to the neighboring hotel, has a trendy, Instagrammable vibe and is popular with many foreigners. If the hotel breakfast isn't to your liking, you can have brunch there; we ate there several times and also had massages for a few days straight. This trip, we stayed in both Karon and Patong, but next time, I'd only choose Patong – it's much more convenient for going out and exploring.

Excellent hotel! My child attended many workshops and activities. The staff are caring and attentive, huge thanks to them. There are plenty of sun loungers by the pool, always a spot to relax, and an excellent bar with delicious cocktails. The housekeeping is top-notch; our room was cleaned twice a day and the bed was made. The hotel has a very convenient app with all the information you need, and you can even order extra necessities to your room. I ordered an additional pillow and there were several different types to choose from. The breakfasts are excellent, and on certain days, there are seafood dinners. The buffet includes oysters, crab, shrimp, and hot dishes, all for 1250 baht. We will definitely be back. This is one of the best hotels for our vacation ❤️

Very nice and luxurious Hotel. They taking care in small details. Magnificent views. Good privet swimming pools. Truly feeling that you are in 5 plus stars hotel. The only issue is that they do not have any night activities and around them there is no much places to go. So it's best option for honey moon and relaxing for 3-4 nights.

Very pleasant hotel right by the beach with beautiful infinity pools. The beach is nice, but there are a lot of stones and loose corals when you enter the water, so you need to be careful. The room is good, but the air conditioning blows directly onto the bed, and you can't adjust the temperature of the outgoing air, which is approximately 10-15 degrees Celsius. The air conditioning turns off once the set temperature on the thermostat is reached.

The hotel was excellent, clean, comfortable, and exactly as pictured. The staff and the atmosphere were truly delightful. I highly recommend it! The best part was that all my requests were met perfectly.

We booked a pool-view room, and it was great. The layout and design were very good. Although it's not huge at just over 40 square meters, it was quite comfortable for two adults and one child. The front desk and concierge staff were all very polite and had warm smiles. The breakfast spread was extensive and served until 11 am, which really added to the holiday vibe. There weren't many Chinese guests. My husband commented that at breakfast, you could see people of different skin tones, confirming that the hotel was indeed full of international guests. To be honest, the pool isn't huge, but it was perfectly adequate for the kids to play in for two days. There's also a small sandpit next to the pool. The biggest surprise was the kids' club! It even had a ball pit and tons of toys. Our child's favorite place each day wasn't the pool, but the kids' club. The staff there were very responsible; they'd confirm with parents whether each child was allowed to leave on their own when entering, and required a sign-in and sign-out every time, which made us feel very secure. Free bicycles were also provided, so you could cycle to 7-Eleven for supplies. Of course, there were some downsides. The beach waves were indeed quite strong, so you could only splash around by the shore. It's also true that it's far from town; 7-Eleven isn't within walking distance. To get around, you either need a taxi or a bicycle. There are also wild massage parlors next to the hotel beach offering massages for 500 baht an hour, as well as two Thai restaurants. They're more expensive than outside but cheaper than the hotel, and the food was decent.