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"Environment (Figure 1): On a remote street in Cardiff, surrounded by residential areas (Figure 2), people who are new to the city need to use Google Maps to find it. The environment is good during the day. There is a bar downstairs. The hostess is very polite. I arrived late. She found my materials from the guest information and told the password to open the door, which was smooth Hygienic: No problem, very clean, the room is not big, there is a separate bathroom, booked a single room suitable for one person Other pictures show local castles and street buildings in Cardiff"

"This was a lovely room! Didn't have its own bathroom which I wasn't expecting but I think that's just me not really reading the listing! The person who checked me in was lovely and the room was warm and decorated nicely. Thanks!"

"Overall, it was a good experience. The reception staff was a bit rude. Room service was not satisfactory. It was overpriced. The AC was not working, and there was no ventilation."

"Great location, 5 minutes walk to major commercial areas / high streets / Cardiff Market. Bus stops nearby. Room is small & basic but very clean, hot shower and fully air-conditioned (cooling and heating that guest can have full control on temperature setting)"

"Positives: Receptionist on the desk was nice and polite. The room itself was large, had a kettle with coffee etc, iron and ironing board, shampoo and body wash, comfy large bed. Negatives: the hotel was so loud not from other rooms but from outside, I did ask for a quiet room. But was woken again at 4am with the sound of bass that carried on until 5am! Should have guessed it was going to be noisy when the receptionist mentioned they could provide ear plugs if needed! The receptionist did say if it was too loud we could move but it wasn’t at 3pm. And there was no point in moving at 2am when we heard the outside noise. If I could guarantee a room that was definitely quiet I would stay again."

"We arrived at Cardiff Central by train, which is 15mins walking to this Premier Inn. It was very welcoming and staff friendly, rooms clean, with as much tea and coffee, which you took from the travellers store at the main entrance. My only gripe is as I have dietary requirements, They couldn't cater for them and had to make do with what was on offer. No gluten free food at night, Only what I would call general burgers, lasagne, steak battered fish and chips. Only veg on offer was peas. In this day and age Hotels need to cater for a variety of people's health conditions. Vegan/vegetarians are not Gluten free or Ibs sufferers or Celiacs. Which are complicated problems. It would be helpful if they offered something which could be adapted. ."

"I had a great stay at the Hilton Cardiff. The hotel was very nice, modern, well-kept, and in a great location. The front desk staff were excellent: welcoming, professional, and quick to assist with anything I needed. My room was spotless, and the bed was extremely comfortable, which made for a restful night’s sleep. Cleanliness was clearly a priority throughout the hotel. Overall, a reliable and pleasant experience. Would definitely stay again."

"The hotel is located in the city centre, with a supermarket and Chain fast food restaurants nearby, including 24 hours McDonald’s. The hotel design follows an industrial style, the rooms are spacious, and the bed is extremely comfortable. The restroom locate on the sixth floor has a very quiet and elegant atmosphere. The breakfast provided by the restaurant is delicious. The only downside is that the elevator was out of order during my stay."

"Located in the middle of the city centre close to castle and local attractions. Unfortunately room backed into a night club which played music till 4am. If you are a light sleeper this could be an issue. Other then that lovely place."