Puerto Vallarta Isla Iguana Hotels

My Visa was Charged 2 - two days prior to arrival. No relief, reconciliation, explanation as to charges both on my visa and in person. Treated by Reception Manager Sandra with total disregard and demeaning, demoralizing attitude. Still do not have a proper accounting of what each of the two rooms cost per day. Room request for disabled guest in my party ignored and we were placed in a room the furthest away from elevator. Within minutes of arrival in room the toilet bowel actually came right off. Had to leave room for several hours to affect repair. Which subsequently was just caulking and toilet was always wobbling. Shower leaked all over floor into the sink area. Bedding - blanket shredded Floor grout filthy Towels like sandpaper Pull out sofa broken - metal sticking out and filthy All inclusive food was absolutely disgusting. Repeat food daily. Repurposed food, ie; chicken nuggets turned into sweet and sour chicken. Pancakes like frisbee disks. No salad dressings. No vinegar. Restaurant was supposed to be ready/open at 7am at least for coffee. It was usually not ready until at least 7:15. The bellman actually took items left for maid for his wife he said. We had stayed here before and were so shocked and sad at the total downturn of the services and food. Let alone the room. Very, very disappointing all inclusive.

This was our second visit to Vamar. Our main reason for returning to Vamar was price. On our previous visit we had a room with a balcony and while we enjoyed the balcony we found the room to be very dark with areas we considered to be dead spaces. Fast forward to this trip. Vamar fit the bill for a relatively economical priced trip, meaning it had to be reasonable in price to eat out most meals and provide a comfortable clean place to sleep. Our room was clean and while lacking in balcony space was bright and quiet. We purchased a cooler from Kiosko along with ice and boom we had a refrigerator. We did enjoy one lunch beachside and found the waitstaff attentive. On the Marina side we enjoyed a few late lunches and again found all the waitstaff to be very attentive and accommodating. We enjoy a glass or two or three of white wine and we never found our glasses to be empty for long. We appreciated again the availability of self service coffee at the Lobby Bar and the baked goods also provided. We enjoyed our ”happy hours” and while seating was not always available in the bar area, we managed to find seating not too far away. Puerto Vallarta in general has so many great restaurants and the Marina is no exception. If you find it in your budget to eat off property and are looking for a smaller hotel than give Vamar a try.

Yunuen was the best!!! I looked forward to her daily aqua fitness in the pool. Salvador the tennis pro was fantastic!!! Benito at breakfast gave great service!!! Erica who cleaned our room was great!!! Javier the concierge went out of his way to help us!!! This was a wonderful vacation. The best staff and food. Everyone is so accommodating. We needed a week away to relax and this was the best of the best. 5 stars plus

With a stay at Dreams Vallarta Bay Resort & Spa - All Inclusive, you'll be centrally located in Puerto Vallarta, within a 5-minute drive of Malecon and Cruise Ship Terminal. This luxury hotel is 0.3 mi (0.5 km) from Bay of Banderas and 9.5 mi (15.3 km) from Nayar Vidanta Golf.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and an outdoor tennis court. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Carnival, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This hotel has 6781 square feet (630 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.Make yourself at home in one of the 327 guestrooms featuring iPod docking stations and free minibar items. Rooms have private furnished balconies. 32-inch plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Very nice clean hotel with everything you need; air conditioning, Wi-Fi, king size quality bed, kitchenette with fridge, balcony, 2 heated swimming pools with deckchairs on the beach, spa, many activities, fitness, ideal for families.

Great location. Hotel is on the older side but it was a clean bed and cool room for the stay. 97% of the staff were very friendly and service was great. Unfortunately some have really bad attitudes directed only at particular guests. Strangely those were also not wearing name tags. With that said Jesus was one of the most helpful and friendly staff member. Not sure if it just México, but there seemed to be a form or paper needed to be completed for every step of the check in and check out process. Not very eco friendly and must need huge storage facilities for all that paperwork. Overall, a great stay and will stay there again.

I have stayed in many hotels and this is a good hotel. I liked the views from our ocean view suite the most. The sunsets were lovely as we looked unto the ocean. I also liked the location, the room and the décor, the facilities, the numerous pools. The staff was generally very helpful and effective. The views from the infinity pool near the restaurant were awesome as well. We were celebrating our birthday during our stay and Antonio at the concierge offered us good ideas for activities and restaurants that made it fun. Luis at the front of the hotel is a gem and was absolutely helpful throughout our stay. I intend to stay here again. We had paid for a grand junior suite double with ocean view. We expected a full ocean view suite but it was a partial view. Also, the suite had only one bed instead of two. The staff at the front desk did not appear to be even concerned that we were put in a room that was different from what we paid for. They were not helpful. The rest of the staff were great and the hotel is great.

Excellent location. Plus a good price. I'm enjoying it for 4 days. In this lovely place. Puerto Vallarta. And the hotel is close to restaurants bars. Small boutiques. Plus in from to Playa Los Muertos. Better impossible. I have an excellent view and the room good size too. The only negative wifi is terrible. But better. More time to enjoy the place. Sometimes things happen for a reason.

We ended up getting to the property a couple hours before check in but our concierge Franco greeted us at our first step out of our shuttle. His team grabbed our bags as he escorted to the front desk. We had 3 rooms booked and they were able to give us 2 of them adjoining. We had to wait a couple hours to check in but we got our bracelets, a quick tour and sat down for some lunch a few drinks while we waited! Smooth check in process! The service from housekeeping to bartenders to pool servers were all so friendly and fast! The pool food was great for snacking on. The breakfast buffet was decent with a good variety of choices. Drinks were mostly small unless you asked for a bigger glass, which was never an issue. All 3 of our rooms were pretty clean and housekeeping kept up with everything pretty well! The beach was a great spot for sunsets. Few vendors around but they weren’t too much of a bother. Not much of a swimming style beach due to how rough it was at the time we visited. The lobby bar was a good time in the evening with live music! All in all, we would definitely head back!

Our original hotel had to cancel us due to some damage to their property so we booked the Marriott last minute. We were not disappointed. The place was very nice and relaxing. The staff was over the top in customer service. By the time we left, we felt like we were leaving our family. We enjoyed everything about the property. It is also very convenient to the airport. The only disappointment is that the property is close enough to the river that while we were there they said we should stay out of the ocean because of crocodiles. However, there is plenty of beach to play in or relax on and the pool is really nice.