"Can’t fault the room - spacious, plenty of tea/coffee and milk! Yay! Cold glasses in the fridge, welcome drink to the value of $10, 10% off food in the pub downstairs. Modern room with usb ports beside the bed, iron/ironing board in the room with hairdryer. Air conditioner worked very well. Very comfortable and enjoyable. Very strict on check-in/check-out times as a room card is required for outside door access outside of pub hours. The staff are very short with you if you need access without a key."
"The hotel environment is clean, the space is relatively small, there are tea stains on the bottom of the cup, the hotel has its own paid parking is relatively safe, we checked in late, so we contacted the staff in advance, and checked in more smoothly. By the way, there is a cute black cat in the parking lot."
"the air conditioner in the room was not working properly. making loud noises. they had a fan in the room. had to sue that instead. luckily weather was not too hot.
room was old, bed was too soft for my liking.
service was good, receptionist was helpful.
but got loud knocks on the door at 9am asking if i needed housekeeping on the day i was checking out. which wasn’t very pleasant."
Very Good
132 reviews
8.0/10
1 night
From £76
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"Great location as my wife was in Macquarie University Hospital. Reception was friendly and professional albeit my booking details seemed elusive but this was quickly sorted. Room was clean & comfortable. Breakfast was the usual fare and was fresh and plentiful. Parking is outdoor and was not included in the tariff but was relatively inexpensive and plenty of spots."
"Facilities: Shang Xin
Hygiene: linens and bathrooms are clean and tidy
Environment: nice, quiet
Service: The front desk is friendly and the service is OK
Location: A few 800 meters from the train station, a bit far from downtown Sydney, but in the same area, the hotel has good value for money. There is a 71 convenience store and many restaurants nearby, which is quite convenient."
"Very cleaned room and nice helpers. Near Macquarie Centre and metro, easy to go everywhere and shopping anytime. Nice laundry room and the fitness room. But the choice of breakfast provided by the hotel is very limited, still tastes good. We stayed for 7 nights and everything went well. This place is highly recommended. You can find many chargers in the room. Good privacy and quiet space."
"Room - Bed and pillows were so extremely soft they left my back and neck hurting after just the first night. The hotel did not have alternative pillow options. Otherwise it was a spacious room with great aircon.
Breakfast - Breakfast was horrible. One of the worst scrambled eggs I've ever had the displeasure of encountering and not eating in my life. Breakfast options were also limited.
Service - The staff were sometimes stand-offish, with one receptionist even telling me off for being impatient with my room service request, except for the lovely lady showing us our table at breakfast.
Location - Great location walkable to Macquarie Park station with short cut and easy to take buses to Macquarie Shopping Centre, although if you have heavy luggage you will have to walk all the way around (around 10 mins)"
"This hotel is beautiful, modern, fresh, thoughtfully designed and very comfortable. From the moment we walked in we felt welcomed and well taken care of. Smooth and friendly check in. Very clean and comfortable rooms. We really felt that they thought of everything in this hotel. Customer service is top notch, including the hotel manager and duty manager. Although the hotel is not in the city, the metro line is a few steps from the hotel. Very quick and convenient to be in the city in under 2 minutes. Shout out to management, especially Sri who reached out to us to make sure we had everything we needed. We would definitely stay here again. "
"It feels like the hotel is a little old house, there is no elevator, and it is not friendly to people with a lot of luggage. I stayed for three nights, except for the pain of moving luggage, and the foreigner's service attitude was ok. However, it started to rain the next day, and when I slept, I found that there was a little water dripping from the ceiling on the bed. Although there were not many, the sleeping position was much smaller. We told the front desk the next morning and they said they would help us change a room. Because we were in a hurry to go out, we didn't let them change immediately, but when we came back in the afternoon, we found that they had changed our rooms and moved everything from our original room to the new one. Their work efficiency is good, but since we didn't tell them before we went out that they need to help us move things, they took the initiative to move our unpacked or open luggage to a new room. In this way, when we picked up the luggage, we found that the luggage was messy (they simply covered the luggage with the zipper in the middle compartment), and took some time to rearrange it by ourselves. Although I didn't lose anything, I was still uncomfortable."
Very Good
41 reviews
8.3/10
1 night
From £91
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