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"The room is clean and neat. I only have a problem with one of the receptionists. I think she may goes by the name Sabrina, probably South Asian ethnic by the look. I just came from shopping and had a big shopping bag and wanted to keep at the reception desk before going to the supermarket next to the hotel so that it’d be more convenient. She coldly asked if I were the hotel guest (she literally checked me in yesterday) and told me if I were the hotel guest so I should keep my bag in my room (it was on the fourth floor of the hotel). Is it really hard to just keep the bag for the guest for 10 minutes? This is the first time I experienced such behavior during my 14 days trip in Europe in 5 countries."

"The hotel of choice in Frankfurt for the next day's flight. There is a bus for pick-up. There is a parking lot nearby for short-term parking."

"Several friends agreed to travel together and needed to transfer and stay for a while. The hotel is near the airport. You can take public transportation and get off at the ”Airport Train Station”. It takes more than 10 minutes to walk. It is also easy to find according to the navigation. We arrived very late, and the hotel staff was very patient and meticulous to check us in. Booking is relatively convenient. At first, we did not choose breakfast, and later canceled the original order and chose ”breakfast included”, which was very convenient. If you want to be sent to the airport, just make an appointment with the staff at the front desk in advance. It costs 5 euros per person, which is quite convenient. The room is relatively spacious, and there are many room types to choose from. The breakfast is also quite satisfactory. Some of them are on the menu, but not on site. You have to tell the waiter your needs and they will make them separately. Overall, I am satisfied."

"The location is not good. My room was adjacent to a busy railway with the necessary noise pollution. At breakfast I asked for warm milk, that seemed to be problematic. After complaining at the reception, warm milk was no problem for the 2nd and 3rd day. The photos were taken from my room."

"Not clean enough, showers are dirty, not even water in the fridge, and no rooms for couples"

"High cost performance 4 stations away from the airport"

"Very satisfied with a business hotel, one word, big. Service needs to be improved, some employees are still good. Overall, it is very good in Germany, the location is also good, close to the subway, it is a strike, 🤣"

"The room is not big but ok. There is no kettle but one bottle of mineral water provided, it is fine. Free shuttle bus is great. Online check-in and check-out is quick and convience. Overall speaking it is good. Next time I will still choose it to stay for one night in order to catch the flight in the morining."