Hotels Near Haitang Bay in Sanya

Overall this time at the Rosewood Sanya was truly exceptional. As an avid admirer of the Rosewood brand, I was delighted to stay in one of their pool rooms. The attentive service of our butler, Nanncy, both during our stay and with her pre-arrival communications, was incredibly heartwarming. The breakfast spread was abundant and indulgent, while the infinity pool offered breathtaking views. However, the only minor drawback was the excessive softness of the bed. Nonetheless, I've already arranged with Nanncy to ensure firmer bedding arrangements upon my next visit. A truly memorable experience encapsulated in just a few words.

The front desk was very welcoming and went downstairs to pick us up. The room was well decorated and clean. It was very comfortable to stay in. The park was also very nice. There was also a washing machine in the room so I could wash clothes. I will come again next time.

This was our first stay at the fairmont. The lobby interior is beautiful and staff seemed polite. The room itself was spacious, but the biggest issue we had was the terrible smell in our room. It smelled like a mix of wet dog and smelly feet. We told the staff about it when they came to our room to ask if everything was ok. They said they'd bring an air filter machine to the room but it never appeared. We searched for a while to find the smell source, but couldn't find it. The next day my daughter bumped into the wooden coffee table and moved it slightly. We finally discovered where the smell was coming from. There was a huge rotting stain on the rug under the coffee table and the smell was rancid. The manager came by on the second day before we checked out and apologised. He refunded some of our money and gave the girls a toy. Apart from the smelly room, the stone stairs were a safety hazard for our toddler. Other than the room smell, everything else seemed pretty good. Staff were polite and the food was pretty good. I personally wouldn't stay there again, but I'd recommend it for people whose kids aren't so small.

The hotel is grand, artsy and very new. The front desk staff is friendly and the check in process is very efficient. Breakfast has great varieties and is delicious.

Emily at Front Desk is awesome! She supported the professional reception staff with an efficient check-in, and we were grateful for the early check-in to our room. Thank you Emily for escorting us to our room, sharing hotel information including our Club Room benefits, and attending to our requests efficiently. Your personal attention made us feel very much at home. We really enjoyed our breakfast choosing the main dining room for the variety. Thank you Jason for your friendly service. To the hostesses of the Club Lounge, thank you for your friendly assistance and service. I chose our accommodation with Club Room benefits based on 3 previous stays. Unfortunately, my husband and I found the selection of food nondescript and dissappointingly, not up to our expectation or reflecting the room rate. Our room service dinner, had it been warm on arrival, would've been enjoyed more. The prawns and the tasty coating would've also been enjoyed more had the body shell been removed (given that there were 4 prawns, could have an extra 2-3 minutes been given to do so)?

TLDR: Had really high expectations when I booked this 5 diamond hotel, however the stay experience fell short from the expectations. The Good: + Was offered room upgrade to sea view room during checked in. + Interior and exterior design of the hotel is really sets a relaxing tone to the entire stay. + It was a nice touch having Bellboys to help us with luggage and open doors whenever we arrive at the hotel lobby + Staffs and cleaners greeted us was also a nice touch + Breakfast options are extensive (including fresh juice bar and daily special juice concoction) + Free hotel activities to do daily + Gym is well maintained and a good number of machines The Bad - (Presales) Didn’t appreciate the fact that the booking page didn’t state the hotel deposit amount (which is slightly more than 1 time the hotel room price) and was only mentioned during check-in. Prior the trip, I tried to ask about whether there’s any hotel deposit via Trip.com message to hotel function and there’s no reply at all. (I mean a 3 diamond star hotel I stayed previous replied… but a 5 diamond star hotel didn’t). - (Not controllable) Sadly, there’s construction going on and can see cranes and construction machinery hindering the view of the sea, as well as the noises. - There’s supposedly a butler assigned to each guest, but my butler only added me on WeChat several hours after checkin. Also, was asking the butler about one of the afternoon hotel was still going on as we reached the venue and there’s no one around. He said he will check and then no reply for 20mins before I messaged him to inform that we won’t be waiting anymore. Didn’t appreciate that there’s no follow up. - The shower control knob will suddenly fall off at certain angle which can be rather dangerous given that it has quite a weight to it. - The bathtub’s shower head keeps leaking when we turned the other tap on to fill the bathtub, and we had to put the shower head into the bathtub to prevent flooding. All in all, it fell short on expectations in terms of the service compared to the service my partner and I had experienced in a 3 diamond star hotel at a fraction of this hotel’s price. Nonetheless, it is really a gorgeous place to stay in. Tastefully decorated and smell really great. Most of the staffs are friendly.

Our room was facing the ocean. It was lovely to hear the waves while sleeping. The room was big and clean. The bathroom/dressing area was the same length of the room... lovely. The pool personnel was nice and friendly. One of the pools was closed, however the sea view pool was nice when it wasn't interrupted by guests shouting into their phones or smoking to the side. The wind blows smoke towards the lounge chairs, so smoking anywhere near the pool should be banned. Unfortunate that it isn't a rule for smokers to smoke nowhere in the vicinity of pools. The breakfast was nice in the selection. However, when screaming kids it turned what could have been a relaxing start to the day to one of wolfing down food to escape the chaos. Bus boys would look at our table with empty plates and just look... not take our plates away. Not sure why. We can speak Chinese and even if English scared them away, it was just a plate. Would I return? Yes, because of the lovely view from the room, the size of the room, the pool, the cleanliness, landscaping, and beach (size and cleanliness).

I recently had the pleasure of staying at the Hyatt Regency Sanya Haitang Bay, and I must say, it was an unforgettable experience. From the moment I arrived, I knew I was in for a treat. I opted for a paid upgrade to a poolside room, and it was absolutely worth it. The room was beautifully designed, featuring modern decor and stunning views of the lush surroundings and the shimmering pool. The spacious balcony was the perfect spot to relax and enjoy the gentle sea breeze. The hotel’s amenities are exceptional. The expansive pool area is inviting, with plenty of loungers and cabanas for guests to enjoy. I spent hours soaking up the sun and taking refreshing dips in the crystal-clear water. The beach is just a short walk away, offering soft sands and a tranquil atmosphere. It was the ideal setting for relaxation and leisure. One of the standout aspects of my stay was the outstanding service provided by the staff. Manager May was helpful thanks The front desk team was incredibly welcoming and attentive, ensuring that my check-in process was smooth and hassle-free. They took the time to explain all the facilities and services available, making me feel right at home. The concierge team truly went above and beyond. They were proactive in assisting me with my luggage and offered helpful recommendations for local attractions and dining options. Their friendly demeanor and willingness to help made a lasting impression on me. It’s clear that the hotel places a high value on customer service, and it shows in every interaction. Dining at the hotel was another highlight. The restaurants offered a variety of delicious cuisines, from local specialties to international dishes. I particularly enjoyed the breakfast buffet, which featured an impressive selection of fresh fruits, pastries, and made-to-order dishes. It was the perfect way to start my day before exploring the beautiful surroundings. Additionally, the hotel’s location is ideal for those looking to explore Sanya. It is conveniently situated near popular attractions, yet it maintains a peaceful ambiance away from the hustle and bustle. I appreciated the balance of tranquility and accessibility during my stay. Overall, my experience at the Hyatt Regency Sanya Haitang Bay was nothing short of perfect. The combination of a stunning room, excellent service, and beautiful surroundings made for a truly memorable getaway. I highly recommend this hotel to anyone looking for a luxurious escape in Sanya. Whether you’re traveling with family, friends, or on a romantic getaway, this hotel is sure to exceed your expectations. I can’t wait to return!

We had a great stay in Sheraton. Staff were very cooperative especially Olivia at the front desk. She guided me for everything. Resort has many swimming pools of different depths. Environment was like a home. Room was very beautiful without any smell. Breakfast was very delicious. Few things which annoyed us was the long queue to wait for breakfast outside the feast restaurant and no air conditioner in the Lobby. It was too hot and humid in the lobby and it was too difficult to sit there for few minutes. Over all our stay was good and we will go there again.

Always the best experience with JW MARRIOTT well management. We Had a great holiday here. Last year we stay here 10 days because of covid control. Hope it will never happen again. But anyway we are back here, i think the service is the best in HaiTANG wan.