Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)

Orange Hotel (Shanghai International Tourism Resort Chuansha Branch) Reviews

Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)

No.351 Xinchuan Road, Pudong New Area, Shanghai, 201200, ChinaView Hotel Details
Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)
Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)
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Guest Reviews of Orange Hotel (Shanghai International Tourism Resort Chuansha Branch)

9.5/10
Outstanding
1758 review
Verified reviews
Location9.4
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(1758)
Positive reviews(1715)
Reviews with photos/video(522)
Offers pick-up/drop-offs(562)
Friendly front desk staff(244)
Delicious breakfast(193)
Perfect for kids(126)
Easy to get around(115)
Close to airport(115)
Delicious buffet(14)
Has facilities for children(7)
Negative reviews(43)
Guest User
Superior Double Room
Stayed in Sep 2025
Couple
4 review
7.5/10
Posted on Oct 8, 2025
Free shuttle good Nice Location Room cleanliness so so only The room is old and lack of maintenance
Response from Property: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗,酒店正在不斷發展中,你所看到的設施將會不斷完善。同時,我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。
M273201****
Superior Double Room
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 12, 2025
The Disney shuttle service was perfectly timed. For the Pudong Airport drop-off service, the seats were comfortable. The staff were very friendly and helpful.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
M415120****
Business Double Room
Stayed in Aug 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Sep 2, 2025
Pudong Airport shuttle service: Very convenient. Last night, the young staff members at the front desk were exceptionally friendly and helpful. Cleanliness: The room was spotless, very spacious, bright, and completely odor-free. Service: Fantastic!!!
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your thoughtful sharing and recognition! It's our honor to have you enjoy your stay. Our front desk team is always committed to providing enthusiastic service, and we're delighted to hear you appreciate our service. Your recognition is both encouragement and motivation. We look forward to accompanying you on every journey in the future and creating more wonderful memories for you. We look forward to seeing you again and wish you a happy life!
M2aggt9if****
Superior Double Room
Stayed in Jul 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Sep 1, 2025
The room was very clean, and the hotel is conveniently located near Disneyland. The service was also excellent, and the airport transfer service was incredibly convenient. Disneyland Shuttle Service: Very convenient, quick, and punctual. Pudong Airport Transfer Service: Very convenient, quick, and punctual.
Original textTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
M709079****
Superior Double Room
Stayed in Jul 2025
Family
3 review
9.0/10
Great
Posted on Aug 31, 2025
The room was on a convenient floor and quite clean. We truly appreciated the hotel's transfer services, especially the Disney shuttle and Pudong Airport pickup/drop-off, which made our trip significantly more comfortable and stress-free.
Original textTranslated by Google
Response from Property: 尊敬的賓客:很高興您在酒店度過了一個美好的假 期,您的點評是對我們服務最佳的肯定與鼓舞。我們還有很多優惠活 動,請您繼續關注我們,歡迎您再次光臨!
M1m323t7g****
Superior Double Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 25, 2025
The hotel is well-equipped with facilities and was very clean. The staff were incredibly attentive and thoughtful. The location is also very convenient, and the room itself was very comfortable. The Disney shuttle service was super convenient, and the attendant was very considerate. The Pudong Airport transfer service was fantastic and convenient! I'll definitely choose Juzi Hotel again for my next stay.
Original textTranslated by Google
Response from Property: 尊敬的顧客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
M304765****
Superior Double Room
Stayed in Jul 2025
Business traveller
9 review
10/10
Outstanding
Posted on Aug 20, 2025
The place was immaculately clean, and check-in was a breeze. It has comprehensive facilities, and the surrounding area offers beautiful scenery, with a river and park right outside the window. The air was wonderfully fresh.
Original textTranslated by Google
Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
M703535****
Superior Double Room
Stayed in Jul 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Aug 15, 2025
The hotel is conveniently located a reasonable distance from Chuansha Station on Line 2. The rooms offer a comfortable, clean, and cozy stay. The front desk staff were incredibly warm and welcoming, and the housekeeping attendants were very thoughtful. They provide a scheduled shuttle service to Disneyland, and I also found out they offer complimentary airport transfers. All in all, it was a fantastic stay.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可, 我們會不斷提高酒店員工的服務意識,重視服務品質的提升。酒店全體員工期待您的再次光臨!祝您生活愉快!
320054****
Deluxe Family Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 8, 2025
The room was spotless and very comfortable. It's truly the best choice when traveling with children. The service staff were excellent, and the overall hotel environment was also very pleasant. We had a wonderful stay and will definitely return. We'll also be recommending it to our friends.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可, 我們會不斷提高酒店員工的服務意識,重視服務品質的提升。酒店全體員工期待您的再次光臨!祝您生活愉快!
M331394****
Superior Double Room
Stayed in May 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jun 16, 2025
Environment: The overall environment was pretty decent. My friend and I booked a king-sized room. Disney Shuttle Service: The hotel offers shuttle service to and from the Disney Donald Duck parking lot in both the morning and evening. This was a thoughtful and convenient service! Cleanliness: The room was very clean and well-maintained. Having two mirrors was also very convenient for my friend and me to do our makeup.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可, 我們會不斷提高酒店員工的服務意識,重視服務品質的提升。酒店全體員工期待您的再次光臨!祝您生活愉快!
M35750****
Superior Double Room
Stayed in May 2025
Solo traveller
2 review
8.5/10
Very Good
Posted on Jun 13, 2025
Overall, it met my expectations, especially since I arrived quite late and departed early in the morning on the 7:20 AM Disney shuttle bus. The room had a long, narrow layout, which was a first for me. Upon entering, there was the vanity area, with the toilet and shower room to the left, and the bed to the right. Additionally, the hotel breakfast was quite good and very substantial; after filling up, we were ready to head to Disney. However, the shuttle bus drove a bit slowly – I'm not sure if it was due to traffic – and the journey took almost 40 minutes. Interestingly, guests from other hotels who boarded later than me actually arrived earlier.
Original textTranslated by Google
Response from Property: 酒店回覆內容:尊敬的賓客,感謝您對酒店的點評!對於您在酒店出行期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Aaaaamy
Superior Double Room
Stayed in Sep 2024
Couple
3 review
10/10
Outstanding
Posted on Nov 4, 2024
We chose this hotel for its reasonable price and its location near the airport as well as Disneyland. We very extremely happy with our choice. The hotel provides free Disneyland (very well arranged and convenient) and airport shuttle, and even have a robot to deliver our ******* food orders directly to our room! The rooms were clean and self sufficient. The hotel is also near the old village of Chuan Sha, which makes for an interesting place to explore if you have extra time! But the standout of this hotel is the well-trained, helpful, professional and friendly staff, which made our stay all the more wonderful. I highly commend all of them as they provided us with service that was on par with 5-star hotels. They have self-service drinks at the lobby but the staff would take the initiative to serve us tea during check in and as we were waiting for our airport shuttle. I highly recommend this hotel for anyone planning to go to Shanghai Disneyland.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to improve the service awareness of hotel staff and attach importance to the improvement of service quality. All hotel staff look forward to your visit again! I wish you a happy life!
Guest User
Superior Double Room
Stayed in Feb 2025
Business traveller
11 review
9.5/10
Amazing
Posted on Mar 10, 2025
Good solid 3 stars, delivered as promised. My room size is a bit small considering China standard. When I got into my room, I wasn't too impressed but I was fine once I familiar with the room . Assigned to the lower floor which is a bit noisy in the morning, ok for me since I have to get up early to work. Do not expect fancy reception areas, they offers you juices and water at the reception,staffs are all pleasant, housekeepers greet you. This is a location that you can taste the local live style and 10 minutes walk from the subway which will take you the entire City without costs you too much money.
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Superior Double Room
Stayed in Apr 2024
Couple
8 review
7.5/10
Posted on May 28, 2024
Location too far to Disneyland Unable to contact for airport pickup service
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We will continue to improve the service awareness of hotel staff and pay attention to the improvement of service quality. All hotel staff look forward to your visit again! I wish you a happy life!
Anonymous User
Superior Double Room
Stayed in May 2025
Couple
10 review
7.5/10
Posted on Jun 20, 2025
Provided shuttle service to airport
Response from Property: 尊敬的賓客您好,十分抱歉此次入住未能給您帶來滿意的入住體驗,關於您的點評內容小桔未能精準獲取您的不滿意具體問題,如您覺得方便可以致電酒店前台,我們希望接到你的不滿意的地方,然後針對您的反饋,小桔會去改變,小桔也會繼續努力提升服務和房間乾淨質量,也希望您下次入住時能看見我們的改變!