To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.7
Cleanliness9.6
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All reviews(1446)
Positive reviews(1433)
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Friendly front desk staff(261)
Easy to get around(243)
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Close to metro(129)
Many amenities(98)
Delicious breakfast(82)
Perfect for business trips(41)
Stayed multiple times(30)
Negative reviews(13)
Gray Li
Smart Room (Double Bed)
Stayed in Jun 2026
Couple
80 reviews
10/10
Outstanding
Posted on Jul 11, 2026
It is a very nicely located hotel in the very nice location to be located
Response from Property: 尊敬的賓客您好, 感謝您的入住及給我們提供為您服務的機會。您的點評裏有支持有建議是我們非常難得的寶貴財富, 我們也將繼續努力不斷完善各項服務, 希望能在荔林花悦酒店與您再相逢。祝您心情愉快, 闔家幸福!
Anonymous User
Smart Room (2 beds)
Stayed in Apr 2026
Family
53 reviews
9.0/10
Great
Posted on Jun 2, 2026
The hotel is right next to Xili subway station, conveniently located on the main road. Behind the hotel seems to be one of those 'handshake building' urban villages. There are plenty of food options nearby, including lots of late-night eateries.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並分享您的入住感受!酒店致力於為您提供親切周到的入住體驗!真誠期待您的再次光臨!希望下次能得到親親的五星好評哦~
Guest User
Single Room
Stayed in Feb 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Mar 16, 2026
The service was absolutely fantastic! All the staff were so warm and friendly. The hotel facilities are new and complete, and the surrounding area is also great. I'm very satisfied and highly recommend staying here.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇荔林花悦酒店,我們很高興您對本次入住十分滿意。用心付出,讓客人感受到家的温暖是我們的目標,荔林花悦酒店全體員工真誠地期待您再次光臨。
Anonymous User
Single Room
Stayed in Dec 2025
Business traveller
4 reviews
9.5/10
Amazing
Posted on Jan 17, 2026
The transportation is very convenient, and the room facilities are well-equipped. There are extra snacks and drinks, and free laundry service, though I didn't use it. The AI smart control is decent, but it stops working sometimes when the internet connection is poor. A major plus is that the bathroom and shower are very spacious, but the room itself is quite small – the type I stayed in was so cramped it was hard to turn around, and there wasn't enough space for luggage. I recommend booking one of the slightly larger room categories.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for taking the time to share your stay experience, and we are delighted to receive your 4.7 rating! We appreciate your satisfaction with the convenient transportation, comprehensive facilities, thoughtful snacks, and complimentary laundry service – these are exactly the kinds of experiences we strive to provide. Regarding the issue you mentioned about the unstable network causing the AI function to malfunction, we have noted it down and will immediately arrange for our technical staff to investigate and optimize it. Additionally, we acknowledge that the basic room type is indeed cramped, and we sincerely apologize for any inconvenience. We will also clearly indicate room size and storage space on the booking page to help guests choose according to their needs. Thank you again for your valuable feedback, and we look forward to you experiencing the comfort of a larger room on your next stay. We wish you a pleasant stay!
Guest User
Smart Room (2 beds)
Stayed in Dec 2025
Business traveller
8 reviews
10/10
Outstanding
Posted on Jan 10, 2026
Plenty of dining options around the hotel. The facilities are great, and the front desk staff are very helpful and friendly. Had a really good stay. Highly recommended for business trips.
Original textTranslated by Google
Response from Property: Hello! Thank you so much for your support and trust. We will continue to uphold our service philosophy of doing things with heart and providing meticulous service, so that you will feel at home at the Liling Huayue Hotel. We look forward to your next visit and wish you a happy day!
Anonymous User
Single Room
Stayed in Jun 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jul 3, 2026
friendly staff, clean environment, ideal location right next to metro station. A lot eating places nearby
Response from Property: 您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在荔林花悦酒店的居停感受到家一般的温暖。期待您能再次光臨,祝您開心每一天
Guest User
Smart Room (Double Bed)
Stayed in Nov 2025
Business traveller
1 reviews
10/10
Outstanding
Posted on Dec 8, 2025
The hotel service was impeccable, and breakfast was plentiful with a great variety of dishes. With Christmas approaching, the Christmas tree decorations were absolutely beautiful – I loved them!
Original textTranslated by Google
Response from Property: Thank you for staying at Liling Huayue Hotel and for sharing your experience with us so thoughtfully. We truly appreciate your care, support, and understanding. It is our honor to provide you with sincere, warm, and considerate service. You are like a ray of sunshine, bringing light and warmth wherever you go. We wish you happiness, good health, and all the best! We also look forward to having the opportunity to serve you again.
Hi LAm
Smart Room (2 beds)
Stayed in Apr 2026
Travelling with friends
23 reviews
9.5/10
Amazing
Posted on May 22, 2026
My partner and I booked this place together. Other hotels in the area don't have as much space or design as this one; the overall effect is quite good. This hotel is a great location and near street food.
Response from Property: 尊敬的客人您好!感謝您對凱玲酒店的大力支持,您的滿意就是酒店前進的動力,無需贅言,常來就好咯!祝:工作順利,天天好心情 O(n_n)O~
Peter Er
Single Room
Stayed in Mar 2026
Business traveller
17 reviews
9.0/10
Great
Posted on Apr 30, 2026
we usual accomodation when in shenzhen . But i have found that the hotel lack of working on those customer like me ( loyal ) but special upgarding of room . my personal experience is the last previous time is that they actually asked me to pay extra 30 RMB for upgrading and the last time they didn;t even offer me any and was allocated with a room that i don't even have a working table for me to work on . to be frank their price is not that cheap either in china but if you want me to comment then i would say that their service level is less than 2 stars ( excluding their staffs service which is excellent )
Response from Property: Dear Valued Guest,Thank you very much for your continued patronage and support. We sincerely apologize that this stay did not meet your expectations.Regarding the room type: Our hotel offers 8 distinct room categories, each with different configurations and layouts. The "Lizhi Single Room" you selected is designed with a small tea table rather than a standard work desk; detailed information regarding this is clearly displayed on our booking page.Regarding upgrade policy: To balance operations with guest experience, we strive to offer complimentary upgrades to first-time guests based on availability. However, if the hotel is fully booked or if an upgrade to a higher-category room is requested, an upgrade surcharge will apply according to company policy. We appreciate your understanding in this matter.We fully understand your need for a proper workspace while traveling. For your next reservation, we warmly welcome you to contact us in advance to note your specific requirements, and we will do our utmost to arrange a more suitable room type for you.Finally, please accept our sincere apologies for the inconvenience caused. Your feedback has been forwarded to the relevant department, and we are committed to enhancing staff training and optimizing service details. We look forward to welcoming you back soon to witness our improvement firsthand.
Guest User
Liyue King Room
Stayed in Sep 2025
Family
3 reviews
9.5/10
Amazing
Posted on Oct 30, 2025
Clean and comfortable hotel room. Modern design, I like all the small lychee touches and branding throughout. Small Chinese style buffet selection, but different foods offered on different mornings on our stay which is a nice touch and always appreciated.
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住我們酒店並分享您的入住感受!酒店致力於為您提供親切周到的入住體驗!真誠期待您的再次光臨!希望下次能得到親親的五星好評哦~
Anonymous User
Smart Room (Double Bed)
Stayed in Nov 2025
Other
20 reviews
10/10
Outstanding
Posted on Dec 27, 2025
The rooms are clean and tidy, and the location is super convenient with a subway station right outside. It offers great value for money. I've stayed here many times, it's my top choice for both business trips and leisure. The front desk staff are also very friendly, always greeting you, and the lobby has a really welcoming atmosphere.
Original textTranslated by Google
Response from Property: 專注為每一位旅途中的顧客提供舒適、温暖的入住環境,提供熱情、周到、真誠、自然的服務是荔林花悦酒店一直以來的宗旨!我們在此祝您生活愉快!工作順利!
Guest User
Smart Room (2 beds)
Stayed in Nov 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Dec 8, 2025
The hotel's location is excellent, and the front desk service was very good and attentive. It was my first time staying at a uniquely themed hotel, and I was pleasantly surprised by all the lychee-inspired elements. Parking was also convenient. The breakfast was absolutely delicious and exquisitely presented, exceeding my expectations.
Original textTranslated by Google
Response from Property: Dear Guest, We are delighted that you had a wonderful holiday at our hotel. Your review is the best affirmation and encouragement for our service. We have many special offers and promotions available, so please stay tuned. We look forward to welcoming you back again! Wishing you all the best!
Guest User
Smart Room (Double Bed)
Stayed in Mar 2026
Other
1 reviews
10/10
Outstanding
Posted on Apr 25, 2026
I’m very happy to stay this hotel! It’s very convent!
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Response from Property: Thank you so much for your lovely review! We’re delighted to hear you had a happy and convenient stay with us. We will keep working hard to provide great service and look forward to welcoming you again soon
Stephene
Single Room
Stayed in Oct 2025
Solo traveller
4 reviews
10/10
Outstanding
Posted on Nov 16, 2025
The hotel is clean, staff were very friendly and super helpful. It is well located right next to long 5 subway which is only one stop away from tech park and cloud city and very well priced. The spa located on level 2 was well worth a visit after a long day of walking. I will be staying at this place again during my next visit. The rooms are not huge but I’m only staying to sleep. My only comment is the beds were a bit too hard for my liking compared to western standards and takes a bit getting used to.
Response from Property: 尊敬的賓客,您好!感謝您選擇荔林花悦酒店,我們很高興您對本次入住十分滿意。用心付出,讓客人感受到家的温暖是我們的目標,荔林花悦酒店全體員工真誠地期待您再次光臨。
Guest User
Smart Room (Double Bed)
Stayed in Feb 2026
Other
2 reviews
10/10
Outstanding
Posted on Mar 28, 2026
Best hotel nice person very clean room
Response from Property: Thank you so much for your kind words!We’re really glad you loved our hotel, enjoyed the friendly service, and appreciated our clean rooms.Hope to welcome you back again soon!