Kailing Lilin Huayue Hotel

Kailing Lilin Huayue Hotel Reviews

Kailing Lilin Huayue Hotel

No. 2022 Liuxian Avenue, Shenzhen, ChinaView Hotel Details
Kailing Lilin Huayue Hotel
Kailing Lilin Huayue HotelKailing Lilin Huayue HotelKailing Lilin Huayue Hotel
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Kailing Lilin Huayue Hotel Guest Reviews

4.9/5
Outstanding
743 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All Reviews(743)
Positive reviews(739)
Reviews with photos/video(123)
Friendly front desk staff(145)
Easy to get around(92)
Close to metro(53)
Perfect for business trips(22)
Many amenities(20)
Delicious breakfast(19)
Stayed multiple times(11)
Nice toiletries(8)
Negative reviews(4)
Guest User
Single Room
Stayed in May 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on May 13, 2024
The service of Xiao Liu Xiaocai at the front desk was very enthusiastic. I booked a room on Ctrip. It was my first time booking. As soon as I entered the hotel, I felt it was very high-end. The bedding in the room was also very clean. It is worth praising that they can wash and dry clothes for free.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you very much for choosing Kailing Lilin Huayue Hotel and for your recognition of our employees. The hotel is located in the center of Xili, Nanshan District. The unique Lingnan style will definitely give you an extraordinary experience. There is a sky garden western restaurant and a health room on the second floor of the hotel. I hope you can slow down after a hard journey or business trip and get a better rest and relaxation in the hotel ^-^ You are welcome to come home often!
Guest User
Single Room
Stayed in May 2024
Business travellers
9 review
5.0/5
Outstanding
Posted on May 11, 2024
I have stayed in the hotel many times and the experience is still very good. I will choose to stay again if I am satisfied with the stay. It is a lychee-themed hotel. No matter where you go, there are paintings and lychee ornaments in the corridor and lobby. I like it very much. Xiao Cai and Xiao Yu at the front desk also provide good service.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Kailing Lilin Huayue Hotel and for your recognition of our employees. The hotel is located in the center of Xili, Nanshan District. The unique Lingnan style will definitely give you an extraordinary experience. There is a sky garden western restaurant and a health room on the second floor of the hotel. I hope you can slow down and get better rest and relaxation in the hotel after a hard journey or business trip. ^-^ You are welcome to come home often!
Anonymous User
Single Room
Stayed in Dec 2023
Business travellers
27 review
5.0/5
Outstanding
Posted on Dec 28, 2023
I like this room type very much. If I'm on a business trip, this compact but warm layout suits my taste. It's very close to Xili subway station, and the transportation is very convenient. There is a western restaurant and foot massage shop on the second floor of the hotel, which is very good. The environment is very quiet, and there is no noise, which is a great specialty.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Kailing Lilin Huayue Hotel and giving us a five-star rating. The hotel is located in the business district, just off Exit F of Xili Metro Station. It has its own parking lot. The hotel is designed in the style of Lingnan lychee culture. The rooms use AI smart guest control, and the hotel offers a buffet breakfast that combines Chinese and Western cuisine. The hotel has a coffee shop, health center, western restaurant and other supporting facilities. Such conditions provide guests with an excellent quiet and comfortable space. Xiaoli is committed to using the most intimate and warm service to move people. Looking forward to meeting you again ~
Sam
Single Room
Stayed in May 2024
Friends
21 review
5.0/5
Outstanding
Posted on May 6, 2024
10 points is very good, the environment is very comfortable. 10 points is very good, the environment is very comfortable. 10 points is very good, the environment is very comfortable. 10 points is very good, the environment is very comfortable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your encouragement and affirmation! What we pursue is to move customers. "When customers have difficulties and need help, the opportunity to move customers comes." Because of your recognition and encouragement, we will pass it on to all employees. This is the greatest reward for us, and we will work harder! Looking forward to your visit to Kailing Lilin Huayue Hotel again!
Guest User
Liyue King Room
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on May 6, 2024
The service was very good. The handsome men and beautiful women at the front desk all had sweet smiles, were gentle and patient. My parents had a very happy stay
Original TextTranslated by Google
Response from Property: Wow, thank you for your serious evaluation. I am so honored! It is my greatest happiness to have you like and affirm me! I look forward to your next visit! Hehehe
Guest User
Smart Room (Double Bed)
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is in a very good location with convenient transportation. There are many snacks and specialty restaurants around. The hotel environment is very good and clean. It is one of the hotels where I slept well after staying for so long.
Original TextTranslated by Google
Response from Property: Dear guests, hello: I am really excited to see the simple yet profound praise from the guests, and I am so impressed by their recognition of our service. The hotel strives to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Lilin Huayue Hotel is a literati hotel with Lingnan style and based on lychee culture. The warm and considerate service shows the unique charm of the hotel to the guests. The encouragement from the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time! I wish you: good work!
Guest User
Smart Room (2 beds)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 4, 2024
Facilities: Complete Sanitation: Very clean Environment: Very good Service: The front desk service is very good There is a parking lot at the door, which is very convenient for parking. This hotel is highly recommended for families traveling
Original TextTranslated by Google
Response from Property: There is nothing impossible, only unexpected things. Xiaoli strives to give you a different and surprising experience every time you stay. Your affirmation is the beautiful scenery on Xiaoli's growth path! We will wait for you at the same place next time! ! ! ! !
Guest User
Smart Room (2 beds)
Stayed in Sep 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Oct 7, 2023
I am very satisfied with Xiao Huang's reception service when traveling as a couple. I am very happy to stay in such a good hotel in Shenzhen.
Original TextTranslated by Google
Response from Property: Dear guests! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Smart Room (Double Bed)
Stayed in Sep 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Sep 7, 2023
The hotel is nice, the surrounding transportation is very convenient, the breakfast is delicious, there are many places to eat nearby, and there is also laundry service. Everyone is very welcoming
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and trust in Kailing Lilin Huayue Hotel. We will continue to uphold the service concept of working hard and providing attentive service to make you feel the warmth of home here. Our hotel is located at Exit F of Xili Metro Station No. 7/5, close to Vanke Yuncheng Commercial District and Xili University Town District. It is a large-scale integrated "community" integrating business, office, entertainment, shopping, catering and leisure. It is adjacent to a bar street and a cinema to the east. We look forward to your visit again! I wish you a happy life!
Guest User
Smart Room (Double Bed)
Stayed in Sep 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Sep 4, 2023
The hotel environment is very good, the configuration is very advanced, the service is also very good, I will choose this hotel again when I come to Shenzhen in the future, and the transportation is also very convenient, there is a snack street nearby
Original TextTranslated by Google
Response from Property: Thank you for your careful review! You must be a very tasteful person! The good service is because there are guests like you who are always paying attention to us. We are committed to providing you with a cordial and thoughtful stay experience. We believe that guests are family, so we are particularly concerned about everything you do during your stay. Warmth is the most sincere gift given to you by every Kailing Hotel service staff. Here, we will, as always, welcome you again with a cordial smile. Thank you!
Guest User
Smart Room (2 beds)
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 29, 2023
Very good, the guys and beauties at the front desk are very warm and friendly. Since the hotel is newly renovated, the interior environment is very good.
Original TextTranslated by Google
Response from Property: Dear customer! Thank you for your choice and high evaluation of Lilin Huayue Hotel. Satisfying customers is Xiaoli's service tenet. The decoration style of Lilin Huayue Hotel adopts lychee elements as the theme. Walking into the hotel is like wandering in the cultural corridor of the prosperous Tang and Song dynasties. It is safe and elegant with unique style. There are health rooms, western restaurant sky garden and coffee shop on the first and second floors. It is an ideal place for you to relax after a busy day. Looking forward to meeting you again, we will serve you wholeheartedly! I wish you a happy life!
Guest User
Smart Room (Double Bed)
Stayed in Aug 2023
Business travellers
2 review
2.7/5
Posted on Aug 25, 2023
1. I stayed in this hotel for the second time on a business trip to Shenzhen. The room was still too small, too small, too small. There was no place to hang clothes in the room, which was not friendly for medium- and long-term stays. 2. The wireless network was still very poor after the second stay!! It was completely unusable, and it would freeze when playing a video. 3. The mattress was also very easy to move. After the mattress moved, the wooden frame was exposed. The room was small, and I was scratched by the sharp corner of the bed if I was not careful... (I was severely injured) Other good places, the transportation is really convenient, there are many businesses nearby, it is very convenient. There will be an aunt to help you wash and dry your clothes and fold them for you.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! I am really heartbroken to see you injured. We are deeply sorry for the bad stay experience you have. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the front desk at any time. We are on call 24 hours a day to solve your problems. This is the first time we have received feedback about the displacement of the mattress in the room. At present, the hotel engineering depar**ent has made rectifications and it is expected that the mattresses in all rooms will be reinforced before September 5 to ensure that such problems will not occur again in the future. Please allow us to express our most sincere apologies to you, and thank you very much for providing us with these valuable suggestions. We hope to invite you to experience again in the near future and provide you with better service.
Guest User
Smart Room (2 beds)
Stayed in Jan 2024
Friends
12 review
5.0/5
Outstanding
Posted on Jan 14, 2024
No matter how expensive it is, I personally think it is the most cost-effective hotel in Shenzhen. The room is clean, the front desk service is good, the business is comfortable, and the air conditioning is good. The room is a little small, but the room is very warm. I like it very much
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Kailing Lilin Huayue Hotel and giving us a five-star praise. Thank you for your support and appreciation for the hotel. The best cost-effectiveness is really the biggest support for Xiaoli. Our Lilin twin room is 22-23 square meters. Although the room is small, it has everything. Thank you for your warm evaluation of the room. Welcome to come again next time.
Guest User
Single Room
Stayed in Dec 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Very nice, very new, well decorated, clean, polite front desk, convenient to eat and drink nearby, subway, western food on the second floor, coffee shop on the first floor, just what I want, I often come here on business trips, but this is my first time staying here, I hope they can give free upgrades to old customers like other hotels do
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing Kailing Lilin Huayue Hotel and giving us a five-star rating. The hotel is located in the business district, just off Exit F of Xili Metro Station. It has its own parking lot. The hotel is designed in the style of Lingnan lychee culture. The rooms use AI intelligent guest control, and a buffet breakfast combining Chinese and Western cuisine. The hotel has a coffee shop, health center, western restaurant and other supporting facilities. Such conditions provide guests with an excellent quiet and comfortable space. Xiaoli is committed to using the most intimate and warm service to move. Looking forward to meeting you again ~ The rights and interests of old customers who have always supported us will be enhanced in the future. Welcome to come again next time!!!
Guest User
Single Room
Stayed in Nov 2023
Other
1 review
5.0/5
Outstanding
Posted on Nov 25, 2023
Overall, I feel it is still OK. Transportation: The subway line 5 and line 7 are right at the door. In my opinion, transportation is quite convenient. Accommodation: It is relatively clean and sanitary. The rooms are relatively new. There is a small refrigerator, free water (if not enough, you can call the front desk for more) and small biscuits. For takeout, the hotel has robots for delivery. Just fill in the room number clearly. Service: The hotel service staff are very responsible and dedicated. The front desk brothers and sisters have a good attitude and can help solve problems enthusiastically, especially Xiao Huang. In general, the transportation is convenient, the facilities and equipment are new, and the service is also OK. Hahaha, I wish everyone a happy time and a happy stay hhh
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Kailing Lilin Huayue Hotel and giving us a five-star rating. The hotel is located in the business district, just off Exit F of Xili Metro Station. It has its own parking lot. The hotel is designed in the style of Lingnan lychee culture. The rooms use AI smart guest control, and the hotel offers a buffet breakfast that combines Chinese and Western cuisine. The hotel has a coffee shop, health center, western restaurant and other supporting facilities. Such conditions provide guests with an excellent quiet and comfortable space. Xiaoli is committed to using the most intimate and warm service to move people. Looking forward to meeting you again ~