Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)

Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport) Reviews

Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)

21-2, No.21 Yonghe Road, Shenzhen, ChinaView Hotel Details
Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)
Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport)
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Echarm Hotel (Shenzhen International Convention and Exhibition Center, Airport) Guest Reviews

4.7/5
Amazing
531 review
Verified reviews
Location4.6
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(531)
Positive reviews(524)
Reviews with photos/video(83)
Classy environment(33)
Delicious breakfast(27)
Friendly front desk staff(23)
Easy to get around(14)
Large rooms(11)
Convenient parking(8)
Close to airport(6)
Well designed(1)
Negative reviews(7)
KR Explores
Cozy Queen Room
Stayed in Nov 2023
Business travellers
21 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Good Business Friendly Hotel. Good Food. Friendly Reception
6/13
Response from Property: Dear guests, hello! Our hotel is located in Tongtai Times Square, close to Shenzhen Bao'an International Airport and Shenzhen World Exhibition and Convention Center Bao'an Exhibition Hall. Bao'an Airport is 5.5km away, 35 minutes by car, and the exhibition hall is 2.9km away, 15 minutes by car. It takes 15 minutes to reach the exhibition hall by taking Metro Line 12, and it takes about 7 minutes to ride to Fuhai West Station on Metro Line 12. The transportation is convenient. The hotel has diversified humanized service facilities, including a buffet restaurant, a self-service laundry area, a gym, etc., so that guests can get rid of fatigue in the light luxury style design and a**osphere every time they stay. Thank you for your affirmation and favor of Yishang Hotel! I hope to bring you a different stay experience. We will continue to improve and look forward to your next visit. Thank you for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Sonny94
Stayed in Jul 2021
Solo travellers
20 review
5.0/5
Outstanding
Posted on Aug 3, 2021
Lovely hotel, I always book it. Cheap and has 5 star quality.
Response from Property: Dear guest: Thank you for sharing your experience, thank you for giving Xiaocheng a good review~ Your satisfaction is the motivation for our hard work, Xiaocheng will definitely continue to work hard! Thanks for meeting, Xiaocheng will always be here Waiting for you~!
Wing630
Standard 2-bed Room
Stayed in Mar 2024
Business travellers
278 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The front desk service is very friendly and there is free coffee for guests. There is free parking and the breakfast buffet is very satisfactory. The hotel is located a little remote, and there are not many convenience stores and food nearby.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your stay and good comments. Your affirmation is the greatest gain for Xiaocheng. Xiaocheng will continue to maintain high-quality service and strive to provide "heartfelt" service for every guest. We look forward to your visit again.
Chaoyue6803
Cozy Queen Room
Stayed in Mar 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The room is clean and tidy, with complete facilities and comfortable bedding
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Yishang Hotel (Shenzhen International Convention and Exhibition Center Airport Branch). The hotel provides diversified and humanized service facilities, including a buffet restaurant, a self-service laundry area, a gym and welcome coffee. Slow down and give yourself a cup of coffee. Guests can get rid of fatigue in the light luxury design and a**osphere every time they stay.
lucky all time
Standard Double Room
Stayed in Feb 2024
Family
18 review
3.7/5
Posted on Feb 12, 2024
The hotel is relatively new but the location is a bit remote. There is a sterilizer in the room. I don’t know if it was the night of New Year’s Eve when I checked in. I asked for two long towels and the guy who brought them was a security guard. His black mouth and face were quite scary. This person should be educated. , there is no etiquette for hospitality, and we must help each other on special days. If we don’t want to, we just don’t do it. There is also a chef in the restaurant who stares at people all the way in the restaurant and steals their food in a hurry. Even if he takes two of his eggs, it is unreasonable because it is the first day of the new year and all the restaurants outside are closed. When I went to ************** to celebrate the New Year's Day, I had no idea that most places were closed and there was no food outside. I hope your staff will be considerate and don't think that people must be thieves.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your timely feedback. I hope it has not affected your mood for this trip. We will strengthen the business training of our employees and we will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warm service to create the most comfortable accommodation for you during your trip. We sincerely look forward to serving you again!
Anonymous User
Standard Double Room
Stayed in Feb 2024
Other
16 review
1.0/5
Posted on Feb 11, 2024
Too bad, there are obvious stains and unknown objects in the cup, obviously left behind
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the inconvenience caused to your stay. All our cups are thoroughly cleaned and disinfected before use, and we will retrain our employees to ensure that they understand the correct cleaning procedures and strictly implement them. We attach great importance to the experience of every customer, and your feedback is very important to us. Once again, I apologize for the inconvenience caused to you, and finally wish you a happy life!
Anonymous User
Cozy Queen Room
Stayed in Jan 2024
Friends
6 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Hygiene: clean and tidy, dry and wet areas are separated, and the room is fully equipped Environment: very convenient to the airport, but the sound insulation is very good Surroundings: There is nothing around the hotel, just a few convenience stores, but there is a Tongtai Plaza about 10 minutes away by bike, which has food and drinks and is very large and convenient
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your stay and good comments. Your affirmation is the greatest gain for Xiaocheng. Xiaocheng will continue to maintain high-quality service and strive to provide "heartfelt" service for every guest. We look forward to your visit again.
Guest User
Standard 2-bed Room
Stayed in Dec 2023
Friends
12 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Convenient parking and easy to find. A very good hotel with a rich breakfast.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Our hotel is located in Tongtai Times Square, close to Shenzhen Bao'an International Airport and Shenzhen World Exhibition and Convention Center Bao'an Exhibition Hall. Bao'an Airport is 5.5km away, 35 minutes by car, and the exhibition hall is 2.9km away, 15 minutes by car. It takes 15 minutes to reach the exhibition hall by taking Metro Line 12, and it takes about 7 minutes to ride to Fuhai West Station on Metro Line 12. The transportation is convenient. The hotel has diversified humanized service facilities, including a buffet restaurant, a self-service laundry area, a gym, etc., so that guests can get rid of fatigue in the light luxury style design and a**osphere every time they stay. Thank you for your affirmation and favor of Yishang Hotel! I hope to bring you a different stay experience. We will continue to improve and look forward to your next visit. Thank you for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
rexcorleone
Cozy Queen Room
Stayed in May 2024
Solo travellers
21 review
4.7/5
Amazing
Posted on May 12, 2024
The hotel is located near the airport, suitable for passengers. The room is smart, clean and sanitary, and the buffet breakfast is also good. There are some small restaurants, convenience stores and a large shopping mall nearby.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! If you are well, it will be a sunny day. Thank you for your five-point praise. We will continue to work hard and move forward, looking forward to meeting you next time~
Guest User
Cozy Queen Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 5, 2024
Very good, luxurious rooms, and delicious breakfast. If you walk there, there are construction sites around, and if you take a Didi to Phoenix Mountain, the subway, the high-speed rail, and the airport, it's quite close
Original TextTranslated by Google
Response from Property: Dear guests: Hello! If you are well, it will be a sunny day. Thank you for your five-point praise. We will continue to work hard and move forward, looking forward to meeting you next time~
Anonymous User
Cozy Queen Room
Stayed in Apr 2024
Business travellers
2 review
3.0/5
Posted on Apr 26, 2024
The airplane was very noisy, and I had to be very sleepy to sleep, so I didn't have a good rest. The breakfast plates were not cleaned up in time, and there was no clean table to sit on. I asked the service staff if they wanted to clean up, but there was no response. I wiped it myself with a paper towel. The coffee beans were gone and no one refilled them. I didn't expect the brand chain to be like this. I stayed here for the exhibition, but the overall experience was not good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry that we could not bring you a good stay. Xiaocheng feels very guilty. We will also actively give you feedback. Xiaocheng will work hard and look forward to your visit next time. Xiaocheng will take this as a lesson and make timely improvements.
Guest User
Standard 2-bed Room
Stayed in Apr 2024
Business travellers
4 review
4.2/5
Very Good
Posted on Apr 10, 2024
Environment: The hotel environment is good, close to the airport, and the sound insulation is good. Service: Parking service needs to be improved. Registration is required every time you enter and exit. The process can be optimized
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very sorry that we could not bring you a good stay. Xiaocheng feels very guilty. We will also actively give you feedback. Xiaocheng will work hard and look forward to your visit next time. Xiaocheng will take this as a lesson and make timely improvements.
Guest User
Stayed in Aug 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Sep 20, 2023
I went on a business trip for my company. It was a great hotel. It was my first time there. The front desk lady upgraded the room for free. The room was clean and tidy, the surrounding environment was quiet, and the invoice was mailed for free. The service attitude was very good. I will come here often if I need it in the future.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Our hotel is located in Tongtai Times Square, close to Shenzhen Bao'an International Airport and Shenzhen World Exhibition and Convention Center Bao'an Exhibition Hall. Bao'an Airport is 5.5km away, 35 minutes by car, and the exhibition hall is 2.9km away, 15 minutes by car. It takes 15 minutes to reach the exhibition hall by taking Metro Line 12, and it takes about 7 minutes to ride to Fuhai West Station on Metro Line 12. The transportation is convenient. The hotel has diversified humanized service facilities, including a buffet restaurant, a self-service laundry area, a gym, etc., so that guests can get rid of fatigue in the light luxury style design and a**osphere every time they stay. Thank you for your affirmation and favor of Yishang Hotel! I hope to bring you a different stay experience. We will continue to improve and look forward to your next visit. Thank you for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Standard 2-bed Room
Stayed in Aug 2023
Friends
8 review
5.0/5
Outstanding
Posted on Aug 29, 2023
The girl at the front desk is pretty and polite, and she enthusiastically introduces places to play and eat in the surrounding area. Very nice. The room is also very clean, and the toilet and bathroom are separated into wet and dry areas, which is very convenient. There is a free parking lot and gym, and you can go exercise after eating. The breakfast was very rich and filling! The location of the hotel is easy to find!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Our hotel is located in Tongtai Times Square, close to Shenzhen Bao'an International Airport and Shenzhen International Convention and Exhibition Center Bao'an Exhibition Hall. The straight-line distance to Bao'an Airport is 5.5km, a 35-minute drive, and the straight-line distance to the exhibition hall is 2.9km, a 15-minute drive. Take No. 12 It takes 15 minutes to reach the exhibition hall by subway line 12, and it takes about 7 minutes to ride to Fuhai West Station of subway line 12. The transportation is convenient. The hotel has diversified humanized service facilities, including buffet restaurants, self-service laundry areas, gyms, etc., allowing guests to put aside their fatigue in the light and luxurious design and a**osphere every time they check in. Thank you for your affirmation and favor of Yishang Hotel! We hope to bring you a different stay experience. We will continue to improve and look forward to your next visit. Thank you for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Stayed in Aug 2023
Business travellers
3 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Environment: This is not the first time for me to stay in Yishang Hotel. I have stayed in it before, and I have always liked the style of Yishang Hotel. When I checked in this time, I knew it was Yishang Hotel when I saw the environment. I like it very much. Facilities: The hotel's takeaway robot is cute and convenient, especially suitable for social terror people hahahahaha
Original TextTranslated by Google
Response from Property: Dear guest, hello! Our hotel is located in Tongtai Times Square, close to Shenzhen Bao'an International Airport and Bao'an Exhibition Hall of Shenzhen International Convention and Exhibition Center. The straight-line distance of Bao'an Airport is 5.5km, 35 minutes by car, and the straight-line distance of the exhibition hall is 2.9km, 15 minutes by car. Take No. 12 It takes 15 minutes to arrive at the exhibition hall by subway line, and it takes about 7 minutes to ride to Fuhai West Station of subway line 12. The transportation is convenient. The hotel has a variety of humanized service facilities, including cafeteria, self-service laundry area, gym, etc., so that guests can cast off their fatigue in the light and luxurious design and a**osphere every time they stay. Thank you for your affirmation and favor for Yishang Hotel! We hope to bring you a different staying experience, and we will continue to improve. We look forward to your next visit. Thank you for your praise of our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!