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"This is the second time I’ve stayed at the Radisson Red in the past month due to flying from Heathrow. It is also the second time that checking in was chaotic, with the self check in computers not working and this not being resolved with increased or quicker staff. Moreover, the staff have a habit of not making eye contact with you, not acknowledging you, not really managing the chaos or reassuring properly. In the end, I waited in a queue for around half an hour to check in. People are naturally tired when they get to an airport hotel- the staff need to show some awareness of that. Then in the morning, I asked when the next shuttle to heathrow was and was informed, 2 minutes. I waited for 25 minutes and no bus. I went back to reception to ask what was going on and was told ‘it’s heathrow that run the bus, not us.’ It was yet more unhelpful at tidied and an unwillingness to be at all accountable."

"Heathrow has always been tricky in terms of finding a good hotel pre-flight but despite not being the Ritz, the Styles hotel is very good indeed, especially at the Trip price. The room had everything for a comfortable night sleep, breakfast ( in the price) was first class and the staff were very helpful. Sipson is very close to the airport. Bus stop right outside. Two stops to T3. Don’t waste your money on a taxi! We will be back for sure."

"Is fine. Room is good size free bottles of water is nice. Bar area is good but is expensive as to be expected. Breakfast was ok a bit disappointed with the selection. Would stay again overall though."

"easy to get to from heathrow. the hopper bus from heathrow stops outside the hotel. only 8 minutes using the black cab from heathrow!"

"Stayed here for a short layover and its quite near Heathrow airport!! Took a bus from the airport, about 15-20mins (excl waiting time) and we reached. Check in: Swift, maybe cuz it was 11+pm hehe Service: Great, there was a night menu from the hotel resturant next door and our hotel staff took the extra mile to collect and bring over to reception for us 🙏 Food: Morning breakfast was a classic american brekkie buffet, it was quite good. Comfort/cleanliness: Bed was comfy, clean. Toilet was huge and very wheelchair accessible but shower area was a little small when curtains are drawn (and if u accidentally touch the wet curtains its SO COLDDDD 😳 toilet wasnt the best looking cuz it looked like public ones but overall still ok"

"Very very good"

"My second stay at the Leonardo Hotel was every bit as good as the last time. Such a comfortable bed, good shower, plenty of tea bags and milks in the room and very friendly and helpful staff. Scrumptious breakfast too. This was just what I needed after a long haul flight."

"Nice little room, however spider was found in the room and the room is too far away from lift"

"I received two bottles of water while I checked in (even I am just one person) The room is best so far I stayed in London for 4 difficult hotel.  Towels are very clean. Large TV, soft bed but extremely comfortable. The bus stop just outside of hotel near all the hotels in bath room (I think it is the closest stop compare to all other hotels) I didn’t have chance to try the restaurant but people are just so nice."