Spa hotels in Yilan

Our stay was absolutely wonderful—truly beyond expectations! Every little detail kept surprising us in the best way. The level of care and thoughtfulness throughout the hotel really stood out. The room amenities were exceptional, from the Dyson hair dryer to the luxurious L’Occitane products throughout. They even provided a cute little bag for us to take everything home, which was such a thoughtful touch! What made the experience even more special was the incredible team. Every staff member, from reception to the cleaning team and activity hosts, was top-notch—friendly, attentive, and genuinely passionate about what they do. They made us feel so welcome and well taken care of. There were also countless activities for children, which made it perfect for families, while still offering great options for parents to relax and enjoy themselves too. We couldn’t have asked for a better stay and would happily return again!

Not far from the interchange. About a 10-minute walk to the alley entrance where there's a FamilyMart. Parking available. The guesthouse is beautifully designed; the first floor has a reception desk and a restaurant. Breakfast is Chinese-style porridge and toast. The selection isn't huge, but the food is delicious. The campervan I stayed in was small but fully equipped. Bathroom and toilet were included. Hot water came quickly. The soundproofing was better than I expected. It's near the railway, so you can clearly see trains passing by. The train noise and vibration were acceptable. They provided Yilan-style ox-tongue biscuits. It was a unique accommodation experience.

Overall, it was a good stay and I'd definitely stay there again. The lobby was grand, the family rooms were spacious, the rooms were clean and comfortable, and the beds were just the right firmness for a good night's sleep! Cons: The elevator was incredibly difficult to wait for when checking out. All three elevators were packed, and the wait was long. The emergency exit only goes to B1, so if you park your car in B2, you still have to find a way to get to B2 by hopping on an elevator from another floor! My kids loved it. There's a pool with hot springs, a ball pool, a PS5, a racing track for little Bubu cars, and a variety of other children's play facilities! It's definitely on my bucket list for future trips with kids!

The hotel is located within 10 minutes walj from the Jiaoxi Bus station. Many nice eating places nearby and there is a night market outside the hotel. Very impressed with the clean spacious room with a big spa tub inside! We had a marvellous time at the various indoor and outdoor hot springs and my daughter enjoyed the water slide. There are also steam rooms and suanas. We had a memorable stay as we witnessed 7+ scale earthquake that night but the hotel building foundation is solid and safe. We will definitely recommend your hotel to anyone who wants to visit Yilan hot spring area!

The hot tub in the room is in an open-air space, which is something to be aware of when booking. The tub is large enough for two people to lie in simultaneously, quite spacious but not very deep. The large floor-toceiling windows offer a fantastic view. Parking is conveniently located just across the street. Tangweigou Park is within walking distance, and there are plenty of restaurants nearby. The Chinese-style porridge for breakfast was just average. There's no place to hang clothes in the bathroom.

The services were all very thoughtful, and all the staff were polite. They were always quick to assist with any questions or issues. The only minor drawbacks were the outdoor parking lot across from the hotel, which was quite inconvenient on rainy days. Also, the hot spring area had children playing with inflatable toys, disturbing other guests. There should be a dedicated children's splash zone to separate them. There were no showers in the hot spring area, so we had to go back to our room to shower after soaking. The steam room had a strange odor, possibly like urine. Breakfast was served as a set meal, but I didn't like everything on the plate. A buffet would have been better, allowing for free selection and portion control.

Very pleasant experience stay. The customer service was excellent, from the time we walk in with the staff open the door for us to the time we check out. The front desk staff Louis was very helpful and polite. Amenities in the room, hot spring to the spa are provided everything we needed including the dryer for the swimsuit. Private hot springs tub was Great for us who walk all day long and want to have late night hot springs experience. The hotel welcome with afternoons delivered to room. Breakfast with large variety or Japanese and ********* cuisine. Great location, near the train station and next to free public hot spring reserve

The service in all departments was excellent! Especially the lobby staff, both morning and evening shifts, were proactive and incredibly patient in explaining and providing information on all available facilities and dining options. Even after check-out, we could still borrow bikes, use the pool, and enjoy the afternoon snacks. It genuinely felt unhurried and offered great value for money. The location is peaceful yet convenient. We'll definitely be back!

The main reason for staying here this time was because of Valentine's Day, and I wanted to swim or play in the water, but the weather was so cold, so of course I thought of Yilan directly. The hotel part itself is good, and the planning is actually very systematic. The two halls are connected together, so many resources can indeed be shared. The main features of Xueshan are probably the guest rooms and conference rooms, and the other main facilities are all from Zhongguan. Personally, I think such a plan is actually very good for hotel operations. After all, the more rooms there are, the more tourists will be able to enjoy them. As for the one-night-one-meal option, there are actually a lot of choices for breakfast the next day, from porridge, steamed buns, pasta, salads, Western food, ********* food, everything you can think of. As for drinks, there are juice, tea, coffee, soy milk, Yakult, and soup to maximize the satisfaction of all kinds of travelers. I think, no matter how picky a person is, he should still be able to choose some food he wants to eat. If that's not possible, there are Yonghe Soy Milk and 7-11 nearby, so these are really not a problem. As for the room, there are two large pools, one for hot water and the other for cold water, for alternating soaking. The shower facility is also by the pool. It is a very standard hot spring hotel room. We stayed in a quadruple room with two large double beds, one was harder and the other was softer, but I don't know if it was intentional or if it was done this way to allow travelers to make flexible choices. After all, when I went to Japan a while ago, I found that all the beds in a room had different hardness. Some people can choose based on the hardness, which is a convenient business strategy. Overall, the reviews are good and I recommend it to you if you want to stay in Jiaoxi, Yilan. In short, the transportation is very convenient. It is just outside Jiaoxi Railway Station. The nearby business districts are very lively and you can definitely eat whatever you want.

I visited this place once over 20 years ago when it first opened for试营, and coming back after all this time, it's really evolved and improved so much. The only slight downside was a bit of a musty smell in the guest room, but that might just be me being sensitive to smells! Everything else was great, and the breakfast spread was fantastic. As a coffee lover, having a 24-hour coffee machine available anytime was such a thoughtful touch.