Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Mar 21, 2026
Shupangxiedexiaowugui
After reading other reviews, they were all overwhelmingly positive.
Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three.
First, let's talk about transportation:
Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away.
Next, the service:
What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics.
Finally, the room facilities:
The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while.
The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.
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Price per night from:£303
Posted on Dec 16, 2025|Sea Building Twin Room I with Open Air Bath Non smoking
Guest User5 ⭐️ services, great room with private onsen and sea view, great breakfast. Will definitely book this hotel when coming back to Beppu.
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Price per night from:£151
Posted on Aug 4, 2026|Japanese Western Style Room 1F (with Semi Open Air Bath)
Guest User
When we were picking up our rental car at the hotel entrance, we realized there was an issue with it. We're so grateful to Ms. Satomi Inakawa at the front desk for her incredibly helpful assistance! She contacted the rental company for us and successfully resolved our problem. 🥰 Her service attitude was excellent, and the hotel environment was very comfortable too.
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Price per night from:£162
Posted on Feb 16, 2026
Guest User
Gorgeous hotel on the bay in Beppu with stunning views of the sea and mountains. Hotel is modern and beautiful, influenced by traditional craftsmanship and architecture. Meals are delicious and draw on local delicacies. Service is so-so. Staff seem overwhelmed and distant. Lots of activities planned for guests, but noise doesn’t travel. Hot springs are relaxing, although there are only two baths inside and one, small one outside. Shop is not great. Would recommend the hotel consider selling some of the dish ware or toiletries in the bathroom or other crafts and or local products from Oita, etc.
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Price per night from:£252
Posted on May 29, 2026
Guest UserRoom: neat clean space. lights and Aircon . the area between the beds is very spacious and there are large lockers so plenty of space to store your stuff . Bathroom: two normal showers and a large shower room where you can rent a bath hammock thing. three vanity sinks in this bathroom, then there's a toilet room with three toilets and three sinks, so lots of options. shampoo conditioner and body wash supplied. decent hairdryer. washing machine 300 yen, then dryer 100 yen per 15 mins. Security: pin code on dormitory. Amenities: there is a kitchen space and you can also order food from the 5th floor of the tower to the hostel lounge. Location: about ten minute walk from the station. plenty of eating places and shops nearby. there is a bus stop right outside. Other: might be useful if there were bins in the dormitory rather than having to go back and forth between the lounge. hooks in the bed area might also be useful e.g. for hanging your towel, although I suppose you could put it in your locker
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Price per night from:£13
Posted on Apr 26, 2026
Onpes diary
I was very impressed with this ryokan stay. We chose a Family Room, which comfortably accommodated four of us. The room had two air conditioners, keeping it pleasantly cool throughout our stay. The overall atmosphere was warm and peaceful, truly ideal for a relaxing getaway.
The service was also very impressive, especially from the elderly gentleman and the male staff member who gave excellent advice. They were attentive and friendly. The other female staff were also lovely and provided equally great service.
The ryokan also has an onsen for a relaxing soak, and the location is convenient, with easy access to a nearby mall close to Beppu Tower.
Overall, it was a very memorable ryokan experience, and it's a place I'd love to visit again.
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Price per night from:£32
Posted on Mar 20, 2026
Guest User
Super friendly hostel with lovely dorms, very spacious pods and cute little onsen. Private onsen also available.Free parking was a great perk and staff super friendly
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Price per night from:£17
Posted on May 11, 2025
Abby Kimm
It's a capsule hotel. The only downside was the lack of a proper door separating the restrooms from the sleeping capsules, making it easy to be woken up. However, the staff were incredibly thorough and helpful when explaining all the necessary information for the stay.
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Price per night from:£12
Posted on Sep 3, 2025
Tengqisizhi
Kannawa is close to many attractions, and the owners are friendly. Translation software made communication smooth, and I confirmed my dining and check-out times upon arrival. The rooms were clean and quiet, and the open-air baths were practically like having your own private bath during off-peak hours. The area was safe at night, and you could freely wander around Kannawa. I visited Beppu's eight hot springs and seven hells, and around 11 PM, I also went to the nearby Kura Onsen. Since Kura was deserted at night, I essentially had it all to myself. The meal includes the hell bath, so you don't need to eat there repeatedly. Providing a menu would be even better.
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Price per night from:£47
Posted on Mar 6, 2024
Guest User
The receptionist was courteous. The other staff members were also considerate. The rooms are clean and have plenty of amenities. The breakfast was luxurious and filling.
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Price per night from:£27